I am trying to get my old number bought over to my new ID account. I requested a PAC and not received so I tried again and immediately got a message from YOU with a pac code. Why are you sending it and not giff gaff? I am confused i don't want to leave ID I just want my old number??
Solved
been sent a pac code
Best answer by andewhite
Salty5307 wrote:
How do I speak to ID??. I only can get here. They never have a phone number and I can't work out how to contact them
These iD community articles should help,
When using Live Chat, tell the 24/7 iD chatbot you need to “talk to a person”.
+26Okay
Give the PAC (from giffgaff), to iD Mobile, to use the number you want to keep with your iD SIM.
But i did ask giff gaff several times. And I tried again this morning. Then instantly got a text from ID with a pac code saying that I want to leave ID.
I had my number changed by a scammer while on holiday and they stole my accounts. I got number back then 2 days later it got stolen again. So I left giff gaff as they not secure. I am worried it is happening again. Someone trying to get in again??
+26Doesn’t sound great,
Your posts seem to indicate that both your giffgaff account and iD account might not be secure, sorry.
Best speaking to giffgaff and iD Mobile about the respective accounts.
How do I speak to ID??. I only can get here. They never have a phone number and I can't work out how to contact them
+26Salty5307 wrote:
How do I speak to ID??. I only can get here. They never have a phone number and I can't work out how to contact them
These iD community articles should help,
When using Live Chat, tell the 24/7 iD chatbot you need to “talk to a person”.
+24Hey there
If you requested a PAC code from us, then you’d get it from us. If you’ve already transferred your number over to us, and requested a PAC code, then it’d come from us also.
As
Thanks,
Tyler
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
+24Hi
Welcome to the Community!
You quickest way to contact us is via our Live Chat Team at the link below:
https://www.idmobile.co.uk/live-chat
Kash
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
I have a pac code and would like to change my number
+24Hey there
https://switching.idmobile.co.uk
Thanks,
Tyler
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