been trying for past week to log into my id account but its not recognising my email address even though is correct details
Solved
cant sign into my id account
Best answer by Tom
Hi
Have you tried on both the app and website to log in/register?
Have you registered to the revamped app/website?
https://my.idmobile.co.uk/login
Tom
Reply.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.