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Data Usage

  • October 22, 2024
  • 5 replies
  • 146 views
S
Active Contributor

Im on a new plan with iD on unlimited data. I can’t find anywhere that shows me how much data I’m using. Where can I see this.

Best answer by Natalie W

Hi @Slartibartfast 

 

Remaining data and other allowances are available on the app.

Information on where to access this can be found here. 

 

Thanks, 

 

Nat 

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    5 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2297 replies
    • October 23, 2024

    Hi @Slartibartfast 

     

    Welcome and thanks for getting in touch with us here on the community.

     

    You can access information regarding your plan via the iD Mobile app or by registering online here. 

    From there, you will be able to see your remaining data and access statements. 

     

    Please let us know if you have any questions. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    Active Contributor
    • Slartibartfast
    • Author
    • Active Contributor
    • 9 replies
    • October 23, 2024

    No you can’t. The app just says unlimited data. It doesn’t say how much I’ve used 

    N
    iD Mobile Employee
    Forum|alt.badge.img+21
    • Natalie W
    • iD Mobile Employee
    • 2297 replies
    • Answer
    • October 24, 2024

    Hi @Slartibartfast 

     

    Remaining data and other allowances are available on the app.

    Information on where to access this can be found here. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New
 Contributor
    • NOMINO
    • New
 Contributor
    • 1 reply
    • December 28, 2024

    Hi, I have the same situation please. I want to find out how much data I am using. Not how much I have left, I know my allowance is unlimited, I would like to find out how much data i am using each month please.

    Tom B
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom B
    • iD Mobile Employee
    • 8434 replies
    • December 30, 2024

    Hi ​@NOMINO 

     

    If you’re on an unlimited data plan, it won’t be tracked in the iD Mobile app how much data is used, it is possible it’s shown in the monthly bills.

     

    Your device likely has an built in data tracker, it may be worth looking for and setting this up.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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