I’ve bought a new phone and it does not have a SIM card holder and requires a eSIM. I currently have a SIM card but Can you change from a SIM card to an eSIM?

Hi @Han1605This link should help:-https://community.idmobile.co.uk/help%2Dwith%2Dyour%2Dsim%2D170/how%2Ddo%2Di%2Dget%2Da%2Dreplacement%2Dsim%2Dor%2Desim%2D45097You can also try:-How do I get a replacement eSIM?To get a replacement eSIM, follow these steps:Log in to the iD Mobile app ormy.idmobile.co.ukand click onPlan.Go toSIM & Phone Management > Request a replacement SIM or eSIM.SelectGet a replacement eSIM, confirm your email, and chooseYes, I want a new eSIM.Or you can contact theLive Chat:-https://www.idmobile.co.uk/live-chatType ‘talk to a person’ in th dialogue box to conect to an advisor.Hope this helps x

changing from sim card to eSim | iD Mobile Community

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