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Question

no service

  • August 6, 2025
  • 1 reply
  • 12 views
K
Community Member

I don’t know what has happened but my SIM card or phone has suddenly stopped reading my sim I have tried everything I can think of to try to get it to work but nothing has worked yet, I can’t receive or make calls without wifi

my phone is an iPhone 15

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • August 6, 2025

    Sorry to hear this ​@KrystalGammack , I assume you have tried a reboot of the handset? 

    I would suggest the best next step would be to get a replacement SIM sorted - How do I get a replacement SIM or eSIM? | iD Mobile Community

    Please let us know how you get on, or if we can do anything else 🙂

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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