My payments for my phone will be complete next month and I am not planning on upgrading until later in the year. I plan to move to a SIM only plan. What do I need to do for this. Currently I am only offered phone upgrade plans that I do not want.

@John Mullins Here are some important things to read before making any changes to your account.https://community.idmobile.co.uk/plan%2Dchanges%2D69/what%2Dis%2Da%2Dplan%2Dchange%2D68567https://community.idmobile.co.uk/plan%2Dchanges%2D69/how%2Ddo%2Di%2Dchange%2Dmy%2Dplan%2D44449Or you can call the sale's and discuss the mattersales team on02071391397 between 9am-6pm, Monday-Friday.Joe

Hey there @John Mullins, thank you for your question.Once you’re eligible to upgrade, and if there’s no upgrades you wish to take out, then please call our sales team on 02071391397 between 9am-6pm, Monday-Friday, as kindly suggested by @JoeKing.Thanks,Tyler

phone contract ending | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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