Travelling abroad? We’ve got your back when it comes to staying connected. Here’s everything you need to know about your data allowance when Roaming: I’m traveling to one of your 50 free Roaming destinations. Heading to one of our 50 free Roaming destinations? Then you can use your minutes, texts and data, up to 30GB , while roaming abroad (subject to your allowance and our Fair Usage and Open Data policies). I’m traveling to one of your 10 Roam Beyond destinations. We’ve got you covered with our great value Rest of World Data Add-ons, starting from just £3.50 a day. You can choose from a range of options to suit your needs: 2GB for £5 for 1 day. 10GB for £20 over 5 days. 20GB for £35 over 10 days. I’m travelling elsewhere. If you visit a country not included in our free Roaming destinations, you’ll be charged extra each time you call, text or use your data. Click here to view all the charges for the specific destination you’re travelling to.

Contents: Which Roam Free destinations are included in my plan? Which destinations can I purchase a Roam Beyond Add-Ons for? Which other destinations can I roam in? At iD Mobile, you can roam free In more destinations than any other network across all plans. Here’s the full list: Which Roam Free destinations are included in my plan? Our Roam Free destinations are split into two categories: Band 1 Destination Network Austria A1 Telekom, T-Mobile, Hutchison Drei Austria Azores Vodafone, NOS – Comunicações, S.A. (formerly Optimus), MEO (formerly TMN) Belgium Belgacom, Telenet Group NV/SA, Orange Bulgaria BTC Mobile, A1 Bulgaria, Yettel Bulgaria EAD Canary Islands Vodafone, Telefonica, Xfera, Orange Croatia A1 Hrvatska d.o.o, Telemach Croatia, Hrvatski Telekom Cyprus PrimeTel PLC, MTN, CYPCT Czech Republic Telefonica O2 (Eurotel Praha), T-Mobile, Vodafone Denmark Telia Denmark, Hi3G Access AB, Nuuday A/S, Telenor Denmark Estonia Tele2 Eesti, Elisa Eesti AS, Telia Eesti AS Finland Telia Fin

Roaming is a feature that comes as standard on all iD Mobile Pay Monthly Phone and SIM Only Deals, allowing you to use your minutes, text and data across the world. So you can browse, chat, text and stream just like you would at home. Subject to your allowance and our Fair usage and open data policies. How does Roaming work? Tap ‘Learn More’ and follow the steps depending on the destination you’re visiting: I’m traveling to one of your 50 free Roaming destinations: Turn on Roaming. Don’t forget to enable Roaming both on your phone and in the iD Mobile app, or simply head to My Account Online to make sure it’s all set up before you travel. Not sure how? Check out the article below: Set off on your travels. You can use your minutes, texts and data, up to 30GB , while roaming abroad (subject to your allowance and our Fair Usage and Open Data policies). ​ ​​​​ I’m traveling to one of your 10 Roam Beyond destinations: Purchase a Roam Beyond add-on: It’s best to buy your Add-on before you tr

No problem using my monthly plan in France. But I need to call Switzerland from France and cannot see what that might cost, as Switz not within bands 1 or 2 for some reason

Why do I get a message saying I cannot make any calls as I've reached my capped limit? This is when I try to ring abroad. But I thought I had unlimited data/text and phone calls??

How to Make Your iPhone More Secure Our phones carry more personal data the more we use them. It’s not just contacts, messages, and WhatsApp. They also store account passwords, financial data, location data, the websites we browse and the searches we make online. As you’ll have seen in our April Newsletter email, your phone privacy, safety, and security are important to us. We want you to have the best experience possible, whether it’s ultra-secure account sign-ins or being pickier with app permissions. Luckily, iPhones make security and privacy a front and centre feature, so keeping your personal info personal couldn’t be easier. Apple’s privacy policy: Of all the big phone brands out there, Apple probably leads the way for user privacy. Every Apple-made app has been built to make your user experience uniquely yours, and not store your data, or worse, sell it to third parties. For example, the Maps app doesn’t link your data to your Apple ID, and it doesn’t record your location histor

Safer Internet Day is a yearly event that's held on the second day of the second week of February. Now recognised in over 170 countries, SID aims to promote the safe and positive use of the internet — especially among children and young people. In this article, we're going to explain more about this important day and share some top tips on how to stay safe when using the web. We’ve also recommended some powerful tools you can use to protect your child from harmful content. When is Safer Internet Day 2024? This year, Safer Internet Day will take place on Tuesday the 6th of February. In fact, 2024 marks the 20th anniversary of SID. What's the purpose of Safer Internet Day? Safer Internet Day brings people "together for a better internet" by encouraging individuals, companies, educators, and policymakers to engage with children and young people on topics surrounding online safety, cyberbullying, and the responsible use of social media. It's all about raising awareness and providing an opp

I may be heading to Ireland for 10 months for work and have found conflicting answers on the website as to whether I can use my unlimited data there or not? I have a unlimited call, text and data SIM. Thanks

Want to stay in the loop with the latest and greatest news from iD Mobile? This quick guide will show you how to update your communication preferences and why it’s worth opting in. We’re talking newsletters, exclusive deals, giveaways, and more – all designed to make your mobile experience even better. What are the benefits of opting in? Here’s what you’ll get by opting in to our marketing communications: Monthly content in our Community newsletter. Our newsletter is packed with handy tips, must-read articles, and the latest community news, all delivered straight to your inbox every month. Stay informed, entertained, and up to date. Exciting giveaways! Who doesn’t love freebies? By staying in touch, you’ll have access to exclusive giveaways and special offers. You could win anything from cool gadgets to cold hard cash! Exclusive deals. You’ll also regularly receive the latest offers on the best phones around – including the very latest models. So you’ll never miss out on your dream pho

Hello, how do I request a new SIM with a new number? I’m not switching, rather setting up a new account completely. Thanks!