Apple offer redemption link UID missing or incorrefr error

I have "UID Missing or incorrect.” error. Can someone please help?  It's for music and arcade. The TV one worked eventually after battling the apple website.  Thanks

 Hi ​@Scylla911, ​@Amandagm, ​@partypre & ​@Chris987 

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Tom

Hi, I also get the same "UID Missing or incorrect." error when trying to redeem Apple Music. I was able to redeem the Apple TV one just fine.

Hello ​@Bobstar 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

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Thanks, 

Natalie 

Hello ​@Bobstar 

Thanks for getting in touch.

We are sorry for the issues with the Apple TV not working. 

I can see we have sent you a private message regarding this. 

If you could please reply, we will be able to assist further from there. 

Thanks, 

Natalie 

I have the same problem, but it's the Apple Music link for me not Apple TV

When I try to redeem the 3 months free apple music I have the same problem

Hey there ​@Mumbles4539, if you’d like, we can drop you a PM to send a new link?

Is the issue only with Apple Music, to confirm?

Thanks,

Tyler

Hi yes it's just with apple music. I would be very grateful if you could send me a new link

Hey there ​@Mumbles4539, I’ve responded to you now via your own post, so please respond there to avoid confusion.

Thank you,

Tyler

Hi

i have the same issue with attempted  redemption of Apple arcade 

Hi ​@Bobstar 

Thanks for getting in touch.

We are sorry to hear you are experiencing an issue with the link.

To confirm, have you previously been an Apple TV customer?

Thanks,

Natalie

I’m having the exact same problem, please help. thanks

Hi ​@maya1084 

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Tom

Hi, I’m having the exact same issue for Apple Arcade. Can you send me a DM to resolve please? 
 

Also with this many people having the same issue is there a proper fix to address it for everyone?

I have this same issue, could I be sent a fresh link?

Thanks

Hi ​@spiffycashew  and ​@dkfm8 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

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Hi, I have the same problem, it tells me UID is missing or incorrect when I try to use the Apple Music promotion. Please help me. 

Hi ​@ivyktorosx  sorry to hear this. 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

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Good afternoon 

I to have the same issue when trying to redeem my offers. Could I get a new link please

Hello,

I have the same issue, have redeemed Apple TV but not music or arcade. Thanks. 

Hi

i am also having the same UID issue. This number has been registered with Apple Music in the past but it was linked to EE and I used a PAC to bring it over to iD

Same issue here 

Hi ​@Robhope , ​@ben1670 , ​@DanBenb  and ​@MissLunatic3  sorry to hear this.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

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We’ll see you there.
 

I have the same issue.