Plans Changes & Upgrades.

So it’s upgrade day and I have the recommended upgrade for my useage. So why as a loyal customer for 3 years should I be getting charged more than if I just cancelled (after my contract is up) and started a new plan with the latest iPhone with mobiles.com who offer cheaper per month by £6, unlimited data yours was 10gb and instead of £89 upfront cost it would be £19

Hello. i am writing to you regarding cancelling my current phone contract. I am currently paying £51.01 every month for my handset, calls & texts. However this contract ended after the 29th April and I would like to cancel this contract. I am currently abroad and do not have access to my UK phone number so I cannot cancel this contract online. Please can you cancel this direct debit for the expired contract. Here are my details. thank you, Freya Crinson

Hi, I've recieved an email to say my contract is coming to an end and if I want to stay with iD I can 'Do nothing and keep your existing service for £47.61 per month;', but I thought I'd paid the contract up in full so I should be able to stay with iD and pay nothing?

Hi My phone contract ends on 5May2024, I can see that I’m eligible for updgrades but I can’t see the sim only deal option..Can someone please help as I’m looking to reduce my monthly Direct Debits and I don’t need a new phone

I currently have a monthly rolling contract, I have had this for over a year, I switched to it when my original contract finished but my handset is now showing its age and i’d like to upgrade to a new phone and have a new 24 month contract. The phone I wish to upgrade to isn't listed as an upgrade option (because they are all a lower spec phones) I’d like to upgrade to an S24, as such I assume I will need a completely new contract instead of an upgrade, can I keep my current number in doing so, I assume I cant use a PUK code to keep my number if its a new contract with the same provider?

Hi, my current IDmobile sim contract ended Oct 2023. I have found a cheaper sim only only contract aslo with IDmobile and have ordered the sim. My question is once my new sim is installed will i be charged for 2 contracts. What do i need to do to ensure that im only on my new sim contract

I need to change my number as soo. As possible. How do I do this. Also will I get charged

Are upgrades still available in Curry's stores?

Hi, My Sim plan ends tomorrow, what to do to renew it? thanks