Topics started by Nikhil P

105 Topics

Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Announcements.

We've launched a new iD Mobile app!

We’re thrilled to announce that we’ve launched a new iD Mobile app packed with great new features and improvements!Over the past year, we’ve been working hard on completely redesigning the iD Mobile app. The new app has been built with our customers’ feedback at the forefront of design and development, so we’re confident that anyone who used the old iD Mobile app will really appreciate the improvements.So, what’s changed?Manage multiple plans – If you’ve got more than one iD Mobile plan, you can now manage them all from a single login. No more logging in and out! New design - Whether you’re checking your allowances, changing your Bill cap, or updating your personal info, the new app has been designed to make sure you’re able to do exactly what you need – easier than ever before. Improved performance – The new app uses the latest technologies to improve stability, performance, and security.   If you’re new to iD or have the old version of the app, you can download the new version from t

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AngieL
Newbie
19 hours ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Spring Giveaway!

Ah, spring is in the air! While Easter may be over, the chocolate cravings linger. And what better way to enjoy the warmer weather than by treating yourself to some melt-in-your-mouth chocolate? But before we get to the sweet prize, let's take a nostalgic trip down memory lane. Think back to those beloved chocolate bars that have sadly disappeared from shop shelves over the years. You know, the ones that left a sweet void in our hearts (and stomachs) when they vanished.Maybe you're still mourning the loss of the mighty Cadbury's Marble Bar, that perfect blend of milk and white chocolate. Although it didn't return as a full bar this Easter, it made a welcome appearance in the form of an egg.Or perhaps you pine for the unique taste of the Cadbury Time Out, with its chocolatey shell giving way to toffee and malt delights.Some of you might even get misty-eyed remembering classics like the Mars Delight bar with its gooey caramel filling and chocolate-coated wheat puffs. Ah, those were the d

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D
Newbie
2 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Switching to iD Mobile.

Switching over the Easter bank holiday weekend.

During Bank Holidays it can take a few extra days depending on when your PAC or STAC is submitted. Please use the below table for reference on the upcoming Easter bank holiday weekend and the impact this has on switching over to iD.Please note: If you’ve just upgraded with us, you won’t have to switch as your number will automatically be active on your new plan 😊Give us your PAC or STAC by: Date you’ll switch to iD: Wednesday 27th March before 5.30 pm Thursday 28th March between 8 am & 10 pm Wednesday 27th March after 5.30 pm - Thursday 28th before 5.30 pm Tuesday 2nd April between 8 am & 10 pm Thursday 28th March after 5.30 pm - Tuesday 2nd April before 5.30 pm Wednesday 3rd April between 8 am & 10 pm   

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Tom
iD Mobile Employee
10 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Announcements.

Give us your feedback about the new iD Mobile app.

If you’ve got an idea for a new feature in the or are experiencing an issue with the new app, there are two ways you can let us know. First, visit the ‘New app feedback’ page. Here, you’ll see a list of all the existing feedback topics that have been created and their status.If you see a topic that already describes an idea you have, or an issue you’re facing, simply click the blue box next to the topic to give it an ‘up-vote’. This will let us know how many customers like an idea or are experiencing a particular issue.If you don’t see a suitable feedback topic,  then create a new one. Here’s how: Creating a feedback topic - Click ‘Create a topic’ on the top right of the screen. If you don’t see the ‘Create a topic’ button, you’ll need to login or register. Leave your feedback - Once you click ‘Create a topic’ you’ll see the below form: Select ‘New app feedback’.Give your feedback topic a title. Create a short but descriptive title. It should summarise what your topic is about.Descri

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R
Civilian
11 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Reduce your environmental impact this Earth Day

According to a study by the EcoExperts, the average Brit creates around five tons of CO2 emissions every single year. Woah. And while that’s a whopping number, there’s loads we can do to tackle it. If all of us do a little bit here and there, we can make sure our impact on the planet is as small as possible. And you don’t have to go off grid and live in a cave to play your part.So, let’s check out a few easy ways for you to make your tech footprint smaller on Earth Day and beyond…Trade-in your old deviceGetting a new phone is pretty exciting, right? You’ve got all those cool advanced features to try out. And a shiny, upgraded camera for your Insta selfies. But when you take a step back, it’s also the right time to guarantee that your old one doesn’t end up in the bin.If you trade-in your old phone with iD Mobile, it’ll live on as a refurbished device. When it’s in good nick, it might go on to become someone else’s mobile. But if not, any useful parts we can scrounge will be stripped ou

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Nikhil P
iD Mobile Employee
21 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Tips for capturing the colours of spring

Spring is finally here. The sun's shining, flowers are blooming, and wildlife’s waking up. That means it's time to get outside, enjoy the warmer weather, and take some glorious snaps with your phone!What's great about most modern smartphones is that they're packing some really flashy cameras. Making it super easy to point and shoot great pics whenever inspiration strikes or it's time for that spontaneous selfie.But you can really up your photography game if you follow our top photo-taking and editing tips below. You'll be lighting up your friends' social feeds with colourful spring pics in no time…Make the most of that natural lightNatural light is a photographer's best friend. And that soft spring sunshine will perfectly illuminate your subjects for vivid, detailed pics that’ll really stand out. Use the longer days to your advantage, and don’t forget to capture some stellar sunrise and sunset shots too. Everything looks better at “golden hour”, with larger shadows and dramatic colours

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Nikhil P
iD Mobile Employee
21 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Best apps for a better work-life balance

Work-life balance is that delicate ‘sweet-spot’ between managing your professional responsibilities and personal well-being. In today's busy world, where the lines between work and leisure are becoming more blurred, maintaining this balance is crucial for lots of reasons – including your mental health, productivity, and quality of life.Here’s the good news. With the help of smartphone apps, achieving a work-life balance is more manageable than ever before. And to get you started on your journey, we’ve rounded up five of our favourites below.Headspace – for mindfulness and meditationHeadspace is the leading app in mindfulness and meditation. It offers guided sessions to help you reduce stress, increase focus, and cultivate a sense of calm.With its user-friendly interface and huge library of meditation programs, Headspace is a great tool for anyone looking to reduce work-related pressures and find some inner peace. Choose from a wide range of sessions to help you achieve lots of differen

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Nikhil P
iD Mobile Employee
21 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee

special characters, £, € and " are not being accepted as part of a passwordINVESTIGATING

When registering for the new iD Mobile app, users are currently unable to use the special characters £, € and " as part of their password. A fix for this issue will be deployed in the coming days. 

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Nikhil P
iD Mobile Employee
30 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee

Authentication error being displayed to iPhone users when trying to log back into the app.INVESTIGATING

Some iPhone users may see a ‘Authentication error’ message pop up on the log in page, once they’ve manually logged out of the app and attempt to log back in.If this does occur, force close the app, then reopen it, and the error message will no longer appear. Below is a screenshot of what users will see when the error occurs: **Update**  The team will deploy a fix to this issue shortly. 

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Nikhil P
iD Mobile Employee
30 days ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee

Direct Debit payments are not being displayed in payment historyINVESTIGATING

We are aware of an issue where past Direct Debit payments are not being shown on the ‘Payment history’ page in the new app. Only manual card payments are currently shown. The team are currently working on resolving the issue.  

1
Nikhil P
iD Mobile Employee
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Women who changed the tech world

International Women’s Day is coming up soon. And to celebrate the occasion on the 8th of March, we’ve made a list of ten of the most influential women who have helped shape the world of technology.The ground-breaking research and work carried out by these tech trailblazers led to the creation of everything from the internet and Wi-Fi to smart security systems. Even space travel wouldn’t have been possible if not for some of the names on our list!Computer programming: Ada LovelaceIf you can believe it, the very first computer programmer was born in 1815. And her name was Ada Lovelace — the daughter of renowned poet Lord Byron. Lovelace was a remarkable mathematician who worked on Charles Babbage’s Analytical Engine (considered the world’s first computer) and created what’s believed to be the first ever algorithm — ‘Note G’.To commemorate her contributions and the achievements of women in STEM (science, technology, engineering, or math) careers, Ada Lovelace Day is celebrated on every se

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Chanini
Newbie
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Top tips to spring clean your phone

It’s time to give everything a good spring clean, including your mobile phone! We’re not just talking about giving the screen a quick wipe – it’s a good idea to clean out the clutter that’s under the hood too.Having a proper clear out of unused files, apps, photos and other stuff can really help with your phone’s performance. We’re talking speedier performance, longer battery life and quicker loading times. Plus, when you want to find that great holiday snap, you won’t have to dig through years of memes and screenshots to find it. So, let’s begin your mobile spring clean…Cull your contactsTake a look at your contact list. Are there any unfamiliar names on there? If so, it’s time to delete some numbers.If you want to double-check the name before you remove them entirely, go into WhatsApp. Their profile picture should (hopefully) remind you. And while you’re on WhatsApp, why not clear out your old chats? That group organising your friend’s hen do from a couple of years ago hasn’t been to

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Peakyhat
Newbie
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

What to do if your phone is lost or stolen

Because we rely on our phones so much, losing yours or having it stolen can feel like a mini-crisis. Suddenly, your connection to the world, your photos, messages and even financial information are all at risk. While it’s very easy to be hard on yourself when it happens, the truth is that it most of us have lost our phones at some point. According to Uswitch, more than half the UK population have had their phone lost or stolen at one time or another.And because it’s so common, it means that industry giants like Android and iPhone are here to help. Whatever type of phone you have.We’ll break down the steps of what to do if it happens. Then we’ll let you know what you can do to protect yourself in the future.Stay calm and assess the situationFirst things first, take a deep breath. Panicking won't help. Try to remember where you last had your phone or when you last used it. Did you leave it at a restaurant, in a taxi or was it taken from your bag? It’s easy to think the worst when all alo

62552
S
Newbie
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

How to spring clean your phone

Now that there’s a tiny hint of sun, it’s time for a good spring clean. And that includes your phone. It’s all well and good giving your screen a quick wipe with some anti-bac – but what about decluttering the stuff that’s on it too?Having a proper clear out can help with your phone’s performance. From longer battery life to quicker loading times. Plus, when you want to find that great holiday snap, you won’t have to dig through years of memes and screenshots to find it.Delete photos and videosThis is a pretty obvious one. Having tons of photos and videos in your camera roll can take up a lot of storage space. So, the best place to start is by having a good tidy. Get rid of anything not worth keeping – after all, you don’t need 45 versions of that one selfie. Then move everything else to external or cloud storage. Even if storage isn’t a massive issue, this is still worth doing. If you do ever lose your phone, you’ll have everything backed up.Remove some appsWe’ve all got apps we don’t

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M
Civilian
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Best budget phones 2024

We’re all watching our pennies and pounds these days. But even if you’re on a tight budget, you can still pick up a great smartphone. Mobile technology moves fast, so the new features that big flagship phones brag about quickly ‘trickle down’ onto lower-priced phones. So, let’s check out the best budget smartphones available right now – and prepare to be impressed!Moto G04The Moto G04 is an amazing phone for the money. That’s a budget price, but this phone looks and feels way more expensive! It boasts a dazzling, notch-free 6.6″ HD+ display that makes for an amazing viewing experience. With its ultra-smooth 90Hz refresh rate, everything flows seamlessly - and it's clever enough to adjust for better battery efficiency.Whether you're soaking up the sun or winding down at night, the High Brightness and Night Light modes gives you optimal viewing in all conditions. Plus, with Dolby Atmos® you’ll be immersed in stunning, enveloping sound whether you’re using speakers or headphones.The Moto

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Nikhil P
iD Mobile Employee
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

10 apps to help you find the perfect holiday

The New Year means new holidays, especially when we’re still stuck in frosty winter and dreaming of some sunshine! But knowing where to go and how to plan can get pretty overwhelming – especially when you want to get the most out of your precious annual leave.Fortunately, the phone in your pocket has all the answers. There are loads of great apps out there that can help you find the ideal holiday based on your preferences and budget, so the stress doesn’t need to start until you’re running through the airport trying to find your gate!Check out these 10 apps to help take care of the holiday plans:1.Hopper​​​​ Hopper specialises in cheap flights, but it covers hotels and car rentals too. It analyses billions of flights to find the best deals and predicts when prices will be lowest. It’ll even let you freeze prices for later booking. You can also set up alerts for the flights you're interested in, so you know when to book.2.SkyscannerSkyscanner has become a favourite in recent years as it

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Robs14
Newbie
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Stop! Think Fraud.

Fraud is the crime most likely to affect British adults – and anyone can fall victim to it. In fact, it now accounts for 41% of all crime. iD Mobile is supporting the UK Government’s National Campaign Against Fraud, and to help tackle fraud, the government has just introduced a national Stop! Think Fraud campaign packed with useful tips to keep you safe. We’ve rounded up the most important information below. Have a careful read, and make sure you’re doing everything mentioned. That way, you’ll keep yourself protected from fraud and scammers as much as possible.Protect your data and devicesIt’s important that you protect the personal data and information on your phone, laptop and other devices. Here are three top tips to help you do just that.1. Use a strong password for your email.Your emails contain a lot of information about you that criminals can use to scam you or people you know. So, it’s crucial you use a strong password for your email account that you don’t use for anything else

370965
H
Civilian
1 month ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

iPhone 15 vs Nothing Phone 2

Apple’s latest smartphone – the iPhone 15 – is already being challenged by a new kid on the block. The Nothing Phone 2 has been dubbed ‘the iPhone killer’. Sounds kind of dramatic, right? Well, there’s some truth in it. These are two super speedy, powerful phones packed with all the latest mobile tech. Making this a heavyweight phone clash for the ages!So, we’re here to see how the pair stack up against each other. We’ve picked out a few of their biggest advantages to find out what makes them tick. Hopefully our handy comparison will help you to make the right call…iPhone 15Does Apple’s latest need much of an introduction? The iPhone is one of the most popular handsets for a reason…More batteryWhen it comes to longer battery life, the iPhone 15 takes this one. If you’re away from a plug socket all day – or, god forbid, you left your charger at home – it’ll easily last a full day without needing a top up. So, you can stream your favourite shows, beat your high score, and listen to a loa

64557
A
Newbie
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Boost Your Mood This Blue Monday

January often marks a time of new beginnings and goal-setting for the year ahead. However, it can also bring a sense of melancholy for many. The festive cheer and close family gatherings of the holiday season give way to a quieter, more reflective period. Despite this, there are several ways to infuse your days with positivity. We have some great tips to help brighten your mood.What is Blue Monday?'Blue Monday' started in 2005 as part of an ad by a travel company. They said they figured out the saddest day of the year using things like weather, how long until the next holiday, and how long since people have been paid. But the expert who helped come up with this idea later said we should think about happy things instead, especially when making new goals.Now, people use Blue Monday as a reminder to take care of themselves. Here are some fun things to try:Get moving.Exercise is a great way to feel good. It doesn't have to be boring; you can ride a bike in the park, go for a run, or play a

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Sandra Welford
Newbie
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

What is Safer Internet Day?

Safer Internet Day is a yearly event that's held on the second day of the second week of February. Now recognised in over 170 countries, SID aims to promote the safe and positive use of the internet — especially among children and young people.In this article, we're going to explain more about this important day and share some top tips on how to stay safe when using the web. We’ve also recommended some powerful tools you can use to protect your child from harmful content.When is Safer Internet Day 2024?This year, Safer Internet Day will take place on Tuesday the 6th of February. In fact, 2024 marks the 20th anniversary of SID.What's the purpose of Safer Internet Day?Safer Internet Day brings people "together for a better internet" by encouraging individuals, companies, educators, and policymakers to engage with children and young people on topics surrounding online safety, cyberbullying, and the responsible use of social media.It's all about raising awareness and providing an opportuni

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Nikhil P
iD Mobile Employee
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Apps to plan the perfect date on Valentine's Day

Valentine’s Day is fast approaching. And if you haven’t put any romantic plans together yet — there’s no need to feel butterflies! That’s because we’ve made a lovely list of free apps for iPhone and Android phones that’ll help you prepare an unforgettable day with your special someone.From shopping apps filled with great gift ideas, to event apps that’ll make finding something to do more than just a walk in the park.Shopping apps for perfect prezziesWith the power of the internet and your smartphone, it’s never been easier to shop for gifts on the go. Just download these apps and you’ll find something sweet and thoughtful in no time:EtsyEtsy is an online marketplace that allows independent artists and creatives to sell their handmade or specialist items. You can find anything from cute custom jewellery to paintings, plush toys, vintage goods, and even some fun crafting supplies. So if you’re after a unique, one-of-a-kind gift that you won’t find anywhere else — the Etsy app is a great

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Nikhil P
iD Mobile Employee
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

The best tech from CES 2024

Cool new stuff from the world’s biggest electronics show.CES 2024 came, saw and conquered in Las Vegas earlier this month (9th to 12th January). It’s the world’s biggest Consumer Electronics Show, and we got to see amazing new tech from the biggest brands – along with fun and quirky stuff from the smaller tech companies. Here’s a rundown of the most exciting and innovative tech we saw at the show.Samsung’s transparent and glare-free TVsSamsung revealed its 2024 TV lineup, featuring the world's first transparent Micro-LED display. The jaw-dropping demo at the show showcased everything from dazzling fireworks to vibrant paint splashes on the transparent screen.We’re also going to see some Samsung TVs with glare-free technology, which is another feature that really impressed up close. The screen has a matte finish that absorbs light, rather than reflecting it - so nothing detracts from the bright and vibrant OLED display.The latest Neo QLED 8K, Neo QLED 4K, OLED were also on display at th

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Nikhil P
iD Mobile Employee
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Meet the AI-powered Galaxy S24 family

The new Samsung Galaxy S24, S24 Plus and S24 Ultra have landed, complete with Galaxy AI.Looking to upgraded to a phone with real AI power? Then you’re in luck. Samsung has launched its new S24 series, with three models available: the entry level (but by no means basic) Galaxy S24, the more premium Galaxy S24 Plus, and the super-powered Galaxy S24 Ultra – which may just be the best smartphone in the world right now. See what you think below!Powered by Galaxy AIThese epic new phones are designed with Galaxy AI front and centre, something that Samsung says is the future of mobile technology. It offers a whole stack of new AI features and experiences for each phone in the S24 family, and here’s the pick of the bunch.Live TranslateNeed to make a phone call with someone that speaks another language? Live Translate gives you a real time translation of what’s being said, both verbally and on the screen. So, you can easily book a restaurant table when you’re in a country where you don’t speak t

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Nikhil P
iD Mobile Employee
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

New Year, New You: 5 tips to make the most of 2024

As we step into 2024, it's time once again to reflect on the year ahead. What are your aspirations for this year? Which new skills are you excited to learn? How will you carve out time for what truly matters?These are common questions with no one-size-fits-all answers. However, if you've set ambitious resolutions, one key ingredient you'll need is motivation.This January let's shake things up. Instead of rehashing the usual top resolutions, we're offering some fresh New Year inspiration to jumpstart your journey to bigger achievements.1. Prioritise your health.Remember the adage: health is wealth. And we're not just talking about signing up for a gym membership; it's about nurturing both your physical and mental well-being.Your goals for 2024 may vary, but the energy to pursue them often springs from a healthy state of mind and body. Dedicate daily time for activities that clear your mind and reduce stress. This could be yoga, meditation, a morning run, or a gym session.The secret to c

22054332
Victoria Packman
Newbie
2 months ago
Nikhil P
iD Mobile Employee
Nikhil PiD Mobile Employee
published in Articles and competitions.

Cash for trash - recycling old tech with Currys

In today's fast-paced world, technology is constantly evolving and becoming more advanced. This means that many of us are often left with old, outdated tech that we no longer use or need. Rather than letting these items collect dust or worse, end up in landfills, why not consider taking advantage of Currys Cash for Trash program?Currys Cash for Trash is a Initiative that allows you to trade in your old electronics for a Currys voucher to spend in-store or online. This program not only benefits you, but it also helps the environment by keeping these items out of landfills.How it works. The process is simple. First, gather any old electronics that you no longer use, such as laptops, tablets, smartphones, and even gaming consoles. Then, bring them to your local Currys store or use the online trade-in service to determine the value of your items. If you accept the offer, Currys will provide you with Currys voucher for the items you trade in.Benefits of recycling your old tech.One of the bi

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Lauren
iD Mobile Employee
3 months ago
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