Skip to main content
    Smart Assistant
    Generating Answer...

    Filters

    Topic type
    • 42
    • 4
    • 2
    Community category
    • Getting Started.
      40
    • My iD.
      5
    Knowledge base category
    • Getting started with iD.
      1
    • Plan Changes & Upgrades.
      2
    Tag
    • 1
    • 1
    • 1
    48 Topics

    Still using Do Not Disturb? Here's the smarter way.

    Is your phone constantly buzzing, pinging, and demanding your attention? Notifications never seem to stop, and finding a quiet moment can feel impossible. That’s where Focus Modes come in. Built into most smartphones, they’re designed to cut distractions and give you back control of your attention. Set one up and your phone will start working with you, not against you. The result? Less stress, better productivity, and more time for the things that matter. What are Focus Modes and why should you care? Focus Modes are like a smarter versions of “Do Not Disturb.” Instead of one big mute button, you create custom profiles for different parts of your life. For example, you might set one up for work, another for family time, one for the gym, or even a quiet reading mode. Each profile decides who and what can get through. And the benefits go beyond fewer notifications. Filtering out background noise helps you feel calmer and more present. It protects your evenings from late-night work emails,

    Your ultimate guide to streaming sport this summer!

    Sports fans are in for a treat this summer. It’s jam-packed with huge tournaments, races and more – and to celebrate, we're giving you the chance to win a HISENSE 55E6NTUK 55" Smart 4K Ultra HD HDR LED TV! If you don’t want to miss a second of the non-stop action, we’re here to help. We’ll show you how to stream all the unmissable moments live on your iPhone or Android. And we’ll explain how to get your phone plan prepped, whether you’re watching at home or cheering from the sidelines abroad. Just follow this handy guide to catch every goal, match point and chequered flag without any nasty surprises on your mobile bill, and find out how to enter our incredible giveaway. Let’s get going… First things first: Get your data plan match fit. Streaming sport can use up a big chunk of your data. Meaning it’s a good idea to check your plan before kick-off to see how much data you’ve got to play with. Watching in standard definition can use up to 1GB per hour, while high definition will triple t

    Samsung's new foldable lineup has a surprise new member!

    Samsung has just dropped its latest lineup of foldable phones — their slimmest and lightest models to date. They’re packing even smarter camera tech and Galaxy AI too, helping you create cool content and tick tasks off faster. Read our recap to find out more about the brand-new Galaxy Z Fold7 and Z Flip7. Plus, a surprising budget-friendly model… Galaxy Z Fold 7: productivity powerhouse. The Samsung Galaxy Z Fold 7 is a phone and tablet rolled into one. Folded, it works just like a regular smartphone. But when you open it up, you're greeted to a huge screen. Perfect for multitasking with different apps, watching films, and playing games on the go. Here are some of the new model’s standout features: Ultra-thin and lightweight design: The Z Fold7 is only 8.9 mm when folded and 4.2 mm unfolded. It weighs just 215 grams too, making it even lighter than the Samsung Galaxy S25 Ultra. That’s pretty amazing considering that the cover and main screens are wider this time around. Speaking of… 8-

    Your Mobile Dream Team: Gemini Advanced and UK's fastest 5G!

    Imagine your phone, but supercharged. That’s what happens when you combine the smarts of Gemini Advanced with the lightning speed of iD Mobile’s 5G - powered by Three, the UK's fastest 5G network.* Suddenly, everything from firing off emails and planning that dream getaway to prepping for a big interview feels quicker, simpler, and a whole lot less stressful – no matter where you are. This isn't just an upgrade; it's your mobile dream team! This dynamic duo boosts everything your phone can do, transforming it into a smart, responsive hub for work, play, and everything in between. Let’s dive into how this powerhouse pairing can revolutionise your day. Daily Planning and Personal Help – Gemini as Your Life Manager. First up, let’s talk about getting organised. Think of Gemini Advanced as your personal assistant, but with a PhD in productivity. Need help planning your day? Want a hand writing that to-do list, summarising a flood of emails, or even drafting a professional message? Just ask

    What is Google Gemini?

    Many of the best smartphones now come with AI-powered assistants to make your life easier. Whether you need a hand brainstorming ideas or want to swap out the background in a holiday photo — there are loads of ways Ai can help you be more productive and creative. All with just a voice command or a tap on your screen. It really is that easy! Gemini is Google’s very own AI model that’s comes built into the latest Android phones. But you can also make use of its nifty features on most Android and iOS devices — just download the Gemini app. Let’s find out more about what it can do… What is Google Gemini? Gemini is an AI sidekick that’ll never let you feel stuck or uninspired. It works just like a real-life personal assistant and generates human-like responses using your prompts. You can even have a live chat with Gemini if you want to. Here are a few of the coolest things it can do: Answers your questions: If you ever need a quick answer to something, just ask Gemini. You’ll get a helpful

    The Future of AI: What’s Next?

    AI has already changed how we live, work, and chat with our phones. From answering questions in seconds to generating artwork, it’s made life easier—and it’s only just getting started. But what’s coming next? Let’s take a look at some of the coolest AI advancements on the horizon. Smarter assistants that just get you. Right now, AI assistants can set reminders, send messages, and answer basic questions. But in the future, they’ll do so much more. Imagine your phone knowing what you need before you even ask—like reminding you to leave for work with the fastest route already mapped out. AI will also get better at handling complex tasks. Instead of just setting an alarm for your morning run, your assistant might check the weather, your calendar, and your sleep quality to suggest the perfect time to get moving. The aim? To make your digital assistant feel less like a tool and more like a personal sidekick. We already rely on AI to help manage our schedules, but in the future, it’ll become

    All about… generative AI assistants.

    It’s a fast-moving world and keeping on top of everything can be tough. That’s where generative AI assistants come in. These clever virtual helpers can help you manage all sorts of daily tasks – such as organising your calendar, planning trips, cooking dinner, and even shopping for gifts. In this article, we’ll take a closer look at some of the most popular AI assistants -Gemini, Apple Intelligence, ChatGPT, and Copilot - and show you how they can make your life easier. What are generative AI assistants? Generative AI assistants are super smart programs that can understand and respond to your everyday language. Unlike traditional virtual assistants, they don’t just spit out pre-set answers - they come up with new and relevant information based on what you ask. They can take care of various tasks, from managing projects to planning holidays and sparking creative ideas. They get to know your likes and dislikes, offer personalised suggestions, and save you time by handling stuff you’d rat

    Share the love this Valentine’s Day!

    Valentine’s Day isn’t just about flowers and chocolates. Tech gifts can show your love and last longer too. Whether your partner loves to cook or loves to look and feel their best, there are plenty of gifts to pick from. So here are some top tech gift ideas from Currys that fit all interests and budgets, meaning your loved one will get the perfect prezzie. Keep reading to the end, share a funny date story and you could win a £100 Buyagift Gift Card! ❤️ ❤️ Dyson Airwrap I.D. Anything with iD in the name has got to be cool, right? The Dyson Airwrap I.D. is a styling tool that works wonders without extreme heat, keeping hair healthy and beautiful. The Airwrap uses air to style and dry hair, making it perfect for your partner who loves looking their best with minimal effort. Whether their hair is straight and wavy or curly and coily , the Airwrap comes with multiple attachments - meaning a variety of salon styles at home. So, they can look their best ready for your romantic dinner date! ❤️

    Blue Monday mood boosters!

    Lots of us see January as an opportunity to set goals and fill our calendars with cool events for the year ahead. But it can feel like a sad time for some, especially with those fun Christmas festivities ending and the frostiest winter weather looming. But don’t fret if you’re feeling a little low. That’s because we’ve put together a list of mood-boosting activities that’ll turn your frown upside down. Plus, we’re giving you the chance to enter our giveaway where you could win a Shark CryoGlow LED Anti-Ageing & Blemish Repair Mask . Read on for all the details and how you can enter! What is Blue Monday? ‘Blue Monday’ is often referred to as the saddest day of the year — typically falling on the third Monday of January. And believe it or not, it actually started as part of an ad campaign launched by a travel company in 2005. They claimed to have calculated the date using an equation that considered things like weather, days until the next bank holiday, and how long since people have bee

    International Podcast Day 2024!

    Podcasts are big business. In the early days, they were seen as pretty niche. But now, there are pods out there covering anything and everything. Football. History. Politics. Current affairs. Gaming. Comedy. Cooking. Music. Whatever you’re into, there’s almost definitely a show talking about it. And because they’re audio-based, you can pop on an episode while you drive, work, or do the washing up. All the big streaming services support them too. So, fire up Spotify or Apple Podcasts, and dive in! And now they’re so popular in fact, that they’ve even got their very own date in the calendar. This year, International Podcast day lands on September 30th. It’s a day where fans and creators come together to celebrate the sheer number of great shows out there and the talented people behind them. Whether you’ve been into pods since day one or hadn’t even heard of them until now (where have you been?), it’s a chance to get involved and find your future go-to show. Who knows, it might even inspi

    iD Mobile Summer of Sport!

    If you’re a big sports fan, you’re in for a treat this summer. There’s a bumper calendar of sports to get excited about – from the European Championships over in Germany, to the Olympics in the French capital. iD Mobile is proud to offer all customers travelling to Germany with the benefit of unlimited roaming usage of minutes, texts and data for the duration of the tournament (14th June until 14th July). So fans needn’t worry about sharing their celebrations on social media, streaming highlights on their devices, or keeping connected and safe whilst away. We’re also extending this generous offer for fans soon-to-be en route to Paris to get behind Team GB. iD will also enable customers travelling to France to benefit from unlimited roaming usage of minutes, texts and data for the duration of the Paris 2024 Olympics (25th July until 12th August). This special sporting offer is open to all customers on all plans, including pay monthly (SIM only and phone plans) and pay as you go. Now tha

    Tour de France 2024.

    Euros 2024 might feel like the talk of the town (or the whole continent) right now, but the biggest event in the cycling calendar starts in just a few days. That's right — the Tour de France! If you're keen to watch all 21 stages of this year's huge 2,170 mile bike race across Italy and France, we've recommended some of the best ways to catch all the action on your phone. From the Grand Départ all the way to the finish. And if you're gearing up for some epic summer bike rides yourself, we've rounded up a few of the best apps and smart watches that'll keep you on track. What is the Tour de France? The Tour de France is an annual multi-stage bike race that mostly runs through the stunning French countryside. It’s the most prestigious event in the world of cycling that attracts top riders from all over the globe, lasting three weeks and featuring gruelling climbs through the Alps and Pyrenees. There are some exciting sprint finishes on the flat stages too! When is the 2024 Tour De France?

    How to stop phone distraction!

    Exam season is upon us. Are you a student? Or the parent of a student? If so, you’ll be aware of one of the major challenges – staying focused on studies rather than getting sidetracked smartphones. According to a 2019 study by RescueTime, the average person spends 3 hours and 15 minutes on their phone every day, with many checking their phones 58 times a day. This can be a real drain on concentration and derail studies. So let’s try and stop these distractions with some top tips and advice! How to manage screen time. Whether you’ve got an iPhone or Android, there are settings you can change to manage screen time and stop distractions. iOS Screen Time. If you’ve got an iPhone, Apple's Screen Time feature is a powerful tool to help manage device usage. To enable it, go to Settings > Screen Time. Here, you can limit phone use to essential apps during certain hours – very handy. Screen Time also provides detailed reports on your usage, helping you identify the biggest distractions. Digita

    Women who changed the tech world.

    International Women’s Day is coming up soon. And to celebrate the occasion on the 8th of March, we’ve made a list of ten of the most influential women who have helped shape the world of technology. The ground-breaking research and work carried out by these tech trailblazers led to the creation of everything from the internet and Wi-Fi to smart security systems. Even space travel wouldn’t have been possible if not for some of the names on our list! Computer programming: Ada Lovelace If you can believe it, the very first computer programmer was born in 1815. And her name was Ada Lovelace — the daughter of renowned poet Lord Byron. Lovelace was a remarkable mathematician who worked on Charles Babbage’s Analytical Engine (considered the world’s first computer) and created what’s believed to be the first ever algorithm — ‘Note G’. To commemorate her contributions and the achievements of women in STEM (science, technology, engineering, or math) careers, Ada Lovelace Day is celebrated on ever

    Apps to use when travelling this Christmas.

    The festive season is absolutely ace. With Christmas markets, family get-togethers, and even trips abroad filling up your calendar. It’s easily one of the most fun and sociable times of the year, but it can also be one of the busiest. Which makes it a bit of a hassle to travel if you’re not prepared. Don’t let those Christmas jingles turn into jitters though. If you’re going to be on the move a lot through December and into the new year, then there are some great apps that’ll turn your phone into your very own travel guide. No sleigh required! Skyscanner Skyscanner makes planning your next trip abroad a walk in the park. You can search for everything from flights to hotels while you’re on the go. And you can even compare and book offers straight from the app too, saving you some time and money. The Skyscanner app can also give you cheap flight recommendations to anywhere in the world. Perfect for some spontaneous Christmas getaway inspiration! You can even set up 'Price Alerts' and the

    6 women who changed the tech world.

    The 8th of March is known globally as International Woman’s Day, and to celebrate the occasion this year, we’re giving you an overview of just a few women that have had a significant impact to the world of tech, and as a result our daily lives. Did you know that the very first computer programmer was a woman? And without the work of some brilliant women, it’s unlikely that we’d have everything from Wi-Fi to men on the moon. So, to celebrate International Women’s Day and to give an overdue shout out to overlooked genius, here are 6 women who have totally changed tech. Telecommunications: Dr Shirley Jackson Not only was Jackson the first black woman to ever earn a PhD from the Massachusetts Institute of Technology (MIT), but her research into theoretical physics has led to some of the key things our modern world couldn’t function without. Whether it’s touch tone telephone, solar cells or fibre optic cables, Dr Jackson’s impact on the world of tech is hard to overstate. WiFi: Hedy Lamarr

    Boost Your Mood This Blue Monday.

    While January is the time we start to crack on with our New Year’s resolutions and plans for the year ahead, It’s also notoriously a time of melancholy. After the warm feeling of the festive period, catching up with the people closest to us, January can feel like the celebrations are over. But there are little things you can do to sprinkle positivity into your day, and we’ve got some awesome suggestions to put a smile on your face. ‘Blue Monday’ (the day, not the New Order hit) was actually launched as a marketing scheme in 2005 by a travel company, who claimed to have calculated the most depressing day in the calendar. They used factors like average temperature, days until the next bank holiday, hours of daylight and days since last payday. Nevertheless, the psychologist that developed the concept later campaigned against it, imploring everyone to focus on the positives. If you’re embarking on new goals this year, that’s an invigorating feeling that shouldn’t be overlooked. Nowadays,

    Meet the iPhone 13 range.

    The iPhone 13 Range: Since iPhone first launched back in 2007, few events in the tech calendar consistently drum up as much excitement as a new Apple release. Fans expect something big when September rolls around, and this year was no exception. A new iPad, iPad Mini and Apple Watch Series 7 all made a feature at the California-based launch. But of course, we can’t forget the main attraction: meet iPhone 13! Like last year’s line-up, four models were announced: iPhone 13, iPhone 13 Mini, iPhone 13 Pro and iPhone 13 Pro Max. With plenty of new features to dive into, including the jaw-dropping Cinematic Mode and the most powerful smartphone chip yet, let’s take a closer look… The Des ign: When it comes to design, why change a good thing? Each iPhone 13 model has the same size screen as its iPhone 12 predecessor, starting from the pocket-sized iPhone 13 Mini up to the 6.7-inch iPhone 13 Pro Max. The iPhone 12 range was praised for its stunning look and feel, so it’s great to see Apple dou

    Keeping Track of Your Data Allowance.

    Data is your hero when you’re out and about and unable to connect to a Wi-Fi network. Whether you need to WhatsApp someone, post something on social media, find your way using maps, or stream your favourite show, we’re more reliant on mobile data than ever before. Yet we all know it can be pricey if you go over your monthly limit – and a huge mobile bill is the last thing you need. Luckily, we’ve put together tips and tricks for tracking and curbing your data usage, so you can still enjoy using your data and avoid any potential charges. Tracking Your Data Usage Tracking your data usage Okay, so we may be biased here; if you’re an iD Mobile customer, the best way to track your data usage is to use the iD Mobile app. The app is free to use (it doesn’t use up any of your data), and best of all, it’s real-time, so you’ll see exactly how much you’ve got left at the point you’re checking it. How to check your data usage using the iD Mobile App: Open iD Mobile app > Log in > Your remaining al

    Celebrating International Mother Tongue Day!

    Celebrating International Mother Tongue Day February 21st marks a very special day in the calendar: International Mother Tongue Day. So, what’s it all about? Officially proclaimed by UNESCO in November 1999, this day is dedicated to protecting and preserving every single language that’s used by people around the globe. It’s about recognising the beauty in our diverse cultures, making an effort to understand and familiarise ourselves with cultures that aren’t ours through multilingualism. In other words (excuse the pun), when we dedicate ourselves to learning a new language, we automatically take a step closer to unifying with others from all walks of life. The idea of a special day to recognise the relationship between language, heritage and culture actually originated from what is now Bangladesh (formerly East Pakistan). When the Pakistani government declared Urdu to be the sole national language of Pakistan in 1948, many people fought for Bangla, the mother tongue of the majority, to

    How do I upgrade my phone?

    Discover everything you need to know about upgrading your mobile phone using the iD Mobile app or the My Account online. Want to find out more about what an Upgrade is? Check out the article below: How do I upgrade my phone? If you’re on a 24-month Pay Monthly Phone plan, then you can upgrade two calendar months before the end of your contract. If you have purchased or upgraded to a SIM Only Deal, you can upgrade to a new Pay Monthly Phone plan after 6 months. To double check when this is, in the iD Mobile app or My Account Online, you can: Open the iD Mobile app or log-in to My Account Online. Tap ‘Plan’. Tap ‘Upgrades’. Browse your range of your exclusive Upgrade deals. Found a deal? Great! Head to the basket. Complete our identity check using a Debit or Credit card. Complete! We’ll keep you updated on your order via email. My upgrade order is failing because the 1p transaction isn’t going through. The 1p transaction is taken to verify that it’s you upgrading your phone. The most com

    What is an Upgrade?

    Learn everything you need to know about getting the best upgrade for you with iD Mobile: What exactly is an Upgrade? Upgrading allows you to get one of the latest phones, without paying the full cost upfront. In order to upgrade, we’ll extend the length of your plan with us and get a new phone with allowances that suit your needs. You’ll also keep your current number. If you're happy with your phone but just want a new plan, you might be able to do a Plan Change. You can learn more about Plan Changes in the article below: Am I eligible to Upgrade? If you’re on a 24-month Pay Monthly Phone plan, then you can upgrade two calendar months before the end of your contract. If you have purchased or upgraded to a SIM Only Deal, you can upgrade to a new Pay Monthly Phone plan after 6 months. To double check when this is, in the iD Mobile app or My Account Online, you can: Open the iD Mobile app or log-in to My Account Online. Tap ‘Plan’. If you’re not eligible for an upgrade, you’ll see a ‘Its

    How to Make Your Android Phone More Secure.

    How to Make Your Android Phone More Secure Our smartphones carry an entire library of personal data to be as useful and versatile as they are. It’s not just contacts, messages, files, and photos. Think about all the account passwords, banking info, location data, websites you’ve visited and searches you’ve made. It’s a lot! As you’ll have seen in our April Newsletter email, your phone privacy, safety, and security are important to us. Your Android experience should always be as good as it can be, and a few quick security provisions can help make it so. Android offers plenty of customisation options, letting you tailor your own phone experience. When you delve into the settings, it’s easy to take control of your data, passwords, and activity. Here are a few things you can do to make your Android phone more secure: Routinely scan your apps: Did you know Google can scan an app to check if it’s safe before you’ve even downloaded it? With ‘Google Play Protect’, your phone can see if apps ar

    How do I switch to iD Mobile from another network provider using a PAC or STAC?

    Contents: What is a PAC and STAC? How do I request a PAC or STAC? What do I do once I’ve received my PAC or STAC? When will my switch happen? What happens once my switch is complete? What if iMessage, FaceTime, or Google Messages isn't working after my switch? Still need help? Want to keep or change your number when switching to iD Mobile? You’ll need a PAC or STAC from your previous network. Watch our quick video guide to get started, or follow the detailed steps below: Please note: If you gave us your PAC or STAC when you bought your plan, you're all set. There's no need to submit it again. Your switch will take place on the date you specified. What is a PAC and STAC? A PAC (Porting Authorisation Code) is a unique 9-digit code that lets you transfer your number to a new network. A STAC (Service Termination Authorisation Code) is a unique 9-digit code that cancels your old number when switching to a new network. How do I request a PAC or STAC? In most cases, you can request a PAC or S

    Celebrate Summer Solstice.

    June 20th marks the longest day of the year in the calendar, also known as Summer Solstice, when the Earth is tilted at its maximum towards the sun! Why not celebrate the longest day of the year with these five fun activities. Stargaze Say goodbye to the Venus moon and welcome Mercury to the night sky! Take this time to look at the stars, and if you want to know exactly what you’re looking at, or if you can’t see any stars where you are, try an augmented reality app like Star Walk 2. Use it night or day to show you the constellations, Milky Way, planets, and the position of the Sun and Moon. App: Star Walk 2 Available on: Android & iOS Get outdoors (safely) and watch the sunrise or sunset Fancy taking full advantage of the longest day by watching the sun rise and sun set ? Find out the exact times it’ll happen, and see if the weather will hold up with impressive accuracy using the Dark Sky app. App: Dark Sky Available on: Android & iOS Virtual Stonehenge visit The prehistoric monument