Plan Changes & Upgrades.

Hi, I am currently with ID mobile and would like to change to another ID mobile contract offer via uswitch. How can I do this without have to port my number to another network and back to IDmobile? The same offer is not available via upgrades within the IDmobile app.  Thanks

“If I switch from my current £15 SIM-only plan to the £7 10GB plan, will I start a new 12-month contract or will I stay on my current contract?”

“If I switch from my current £15 SIM-only plan to the £7 10GB plan, will I start a new 12-month contract or will I stay on my current contract?”

I want to trade in my old phone for a new plan remaining with iD mobile. However, I would like to upload my data from my current phone to the new one. How long do I have to do this before trading in my old phone? Likewise, will this new plan keep my current phone number?

Hi I want to upgrade my phone at the end of the month but its cheaper to let it end then go through a third party back to ID. I wanted to ask where i can speqk to someone aboit price comparrison ans upgrades.

Hello I was due an upgrade but it won’t let me now upgrade my phone

Hi I d like to talk about a new contract with someone 

How to i drop to a sim only plan now my mobile contract has ended. Thanks

I just ordered an "upgrade" SIM to change over to. I just noticed it said it would dispatch soon. I don't need a new SIM I just wanted to choose a deal for when my current contract is up. With what I ordered is that what I'm currently getting ? Will it switch over to this change once my current contract ends?

Can i cancel my request to leave ID Mobile please?

My 24 month contract has just passed it’s 24 month.I’m not ready to upgrade or change my phone yet.If I change my plan to one of the listed available plans, is this going to be on a monthly rolling contract?I don’t want to be locked in to a long term contract until I’m ready to upgrade my phone! Thanks   

Why is the cost to upgrade to the new handset I want considerably more than if I was to cancel and take out a new contract? 

I am trying to use the early upgrade deal and everytime I click upgrade now the page does not load. I have tried on the app and in the web browser with no success. 

Hello I have upgraded my phone and was told I had unlimited data.But I checked my account yesterday and I only have 10 GB data which is not correct I spoke to your agent over the phone when sorting it out so please check your records as I was promised unlimited date

Trying to upgrade my package but it's won't allow me to check out. Says I've no email on the account but you have my email it's how I log in. How do I progress or add email details to correct place 

I currently have a sim only contract & want a pay monthly on the iphone 16e, why is my deal more expensive as an existing cudtomer than a new customer?

Hi last night I placed an order for an upgrade.  There was an upfront cost so I put in my card details and a message said my order was being processed but no money was taken amd I did not receive any confirmation?

trying to swap a number from an old account to a new account under different emails, any work arounds or proper ways to change 

ive seen on uswitch i can get 120gb of data for £10  ,I'm on a month by month contract and just wanted to know is it possible for me to cancel my current plan and then use you switch to get the offer, it's a esim one I'm currently using ? 

Do I have insurance on my phone? How do I find out or set it up 

I want to upgrade my device 

Can you match this or shall I go via u switch . Which seems poor customer service 

My wife has a phone through ID. She wants to upgrade. Her phone is damaged. Can I order an upgrade though here?

I have ordered a Samsung Galaxy 26 ultra, seen there is a deal for a tablet but it expires on the 7/7, my order says it's now delayed and I need the IMEI number to claim the tablet, so my question is where do I stand as that's the only reason I upgraded now rather than waiting

What's going on I know it difficult to get hold of anyone by email or phone as customer service post COVID is dead but usually a companies upgrade sites actually load