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My iD.

Everything you need to know about iD Mobile.

26014 Topics
Lazbing
Newbie
LazbingNewbie
asked in Community Archive.
Changing from a SIM only ID deal to a contract phone with ID sim

I have an ID sim. I want to take out a contract using the same phone number. If i get a contract and the phone comes with an ID SIM how do i transfer the number from my old sim-only to my new contract based phone which has an ID sim in it ? Normally i would just get a PAC code from the originating network (ID) and giver that to the new SIM provider and the number would switch BUT in this case I am switching to the same network (ID). I obviously want to keep my old phone number so do i get a PAC code from ID and then give it back to ID on the new phone?? Sounds mad. Apologies if this is a dumb question.

4
Lazbing
Newbie
5 years ago
A
Newbie
ArtistiqellaNewbie
asked in Community Archive.
Where can I find my mobile number??

Just bought a new sim and don’t know where I can find my number. Checked the SIM’s packaging but still can’t find anything, nothing on the settings / apps on my phone either. Any ideas??

2
A
Newbie
5 years ago
Hingpk
Hingpk
asked in Community Archive.
SIM Plan Change

I want to get that black tag SIM only deal to replace my current roll over contract. How do I do this? There's no chat line to seek advice...

1
Ryan
iD Mobile Employee
5 years ago
A
Newbie
acerkassNewbie
asked in Community Archive.
Contract Acceptance

Hello bought a sim card yesterday, still no answer given or not, (credit and security checks) I will get an answer today?

1
Ryan
iD Mobile Employee
5 years ago
EmmaLH
Newbie
EmmaLHNewbie
asked in Community Archive.
Where's my sim?

I have received my phone but on my sim

1
Ryan
iD Mobile Employee
5 years ago
Arliecool
Civilian
ArliecoolCivilian
asked in Community Archive.
Casino

Why can't i play casino with my phone Bill

1
Ryan
iD Mobile Employee
5 years ago
Keelbingham
Civilian
KeelbinghamCivilian
asked in Community Archive.
CARPHONE WAREHOUSE ORDER

Hi, I applied for a Samsung galaxy s9 today hrough Carphone Warehouse on idmobile, I received my email confirmation then about 10 minutes later received an email that says ”We are pleased to let you know that your order has now been processed.You'll receive a further email once it's been dispatched from our warehouse, letting you know when it's on its way to you, or when it will be ready to collect from your chosen Carphone Warehouse or Curry's PC World store”” does this mean I’ve been ACCEPTED for a pay monthly mobile? Thank you in advance

4
Ryan
iD Mobile Employee
5 years ago
Adamchuck
Adamchuck
posted in Community Archive.
Unlock iPhone

Is it possible to get my iPhone 5 unlocked ?

1
Gregor
Sidekick
5 years ago
M
Civilian
MillyCivilian
posted in Community Archive.
What is the time limit to port number to ID after SIM only contract starts?

I want to purchase a sim only offer from ID today on one of the offers that expires tonight but my contract on EE doesn't run out until 12th Jan. Will I be able to swap my EE number to my ID SIM only contract beginning of January or is there a time limit when I can do this once i purchase SIM with ID? I know I have 30 days with PAC code from EE but won't be requesting this until 11th Dec. So do you need to Port number within 30 days with new SIM contract or do I have no time limit &able to port my number 1.5/2 months later?

2
M
Civilian
5 years ago
Jesddd
Jesddd
posted in Community Archive.
Locked phone to id

Hi im queryinh if a iphone 6s locked to id will work with a three sim?

1
terrywebbs
Novice
5 years ago
T
Civilian
TrunkoCivilian
asked in Community Archive.
The phone number that shows when I text or phone someone?

An anyone tell me how to resolve this. I ported over to I’d a month or so back using the pac code I took my number with me from my previous provider. If I phone someone or they call me no problem. But....when I text someone they get the temporal phone number that I got originally with the I’d sim. Therefore anyone that I text doesn’t know it’s me, how can I fix this ?

1
terrywebbs
Novice
5 years ago
Omolola
Newbie
OmololaNewbie
asked in Community Archive.
New sim

I lost my sim, how do i get a new sim with my old number

1
G
Newbie
5 years ago
A
Civilian
anhbCivilian
asked in Community Archive.
Upgrade

Dear ID Mobile and Community, I recently called customer service with regards to changing my plan. The sales representative did all the usual stuff and informed me that my plan should be updated. However, my ID app still shows the old plan and it has been more than 24 hours. My question is, how long does it take to update or activate to the new plan? Thanks.

1
Gregor
Sidekick
5 years ago
S
Newbie
Steveh10Newbie
asked in Community Archive.
Iphone unlocking

Hi I used to be I’d mobile Customer then moved to 3 network I have now moved to ee to find my phone is sim locked , how can I get it unlocked

5
S
Newbie
5 years ago
L
Loribarefeet
asked in Community Archive.
Keeping upgraded phone for christmas

My 13 yr old daugher has an ID mobile.the contract is in my name and she is due for upgrade. I have seen a deal and thinking of ordering it but i want to keep it until xmas as her present. She knows that she is getting it as this was what she asked for, so i dont mind if she gets texts etc. But im worried about the month delay between receiving phone and turning it on and activating it. Will this cause problems for the phone and transferring her number on the day? Can she contine to use her old mobile for the next month? Any advice around best timeframes would be welcome. Thanks in advance

1
Gregor
Sidekick
5 years ago
D
davidhamer
asked in Community Archive.
No email confirmation of SIM only deal

Hi I ordered the deal for 9GB for £10 a month but it hasn't come through in my emails? If I order again will I be charged twice? Thanks!

2
D
5 years ago
G
gchickman
posted in Community Archive.
please cancel contract, the person who used the account died in June

A/C 11247136

1
Gregor
Sidekick
5 years ago
J
James Soole
asked in Community Archive.
Will an iD SIM work inside a Vodafone phone

hi I have an iPhone 6 that was last used with a vodaphone sim will an id mobile sim work in this?

1
Gregor
Sidekick
5 years ago
J
Civilian
J05HDCivilian
asked in Community Archive.
What is my phone number?

To get started I should register or sign up on the id website or app. But it asks me for my phone number which I don't have. Where do I find it?

2
Phil
Newbie
5 years ago
S
Newbie
SantuNewbie
asked in Community Archive.
New Sim with credit only

Can anybody please let me know how can I buy a new ID Sim with only Credit int it ( no need of minutes, data etc)

1
Phil
Newbie
5 years ago
J
Civilian
jessicafangCivilian
asked in Community Archive.
I have signed a new contract and I now have two accounts, can I merger one account

Dear all, Can anyone help me on this please? I have a pay as you go sim only phone and I have recently signed up a new 24 months plan, both are under the same account, I would like to cancel the pay as you go and transfer the number to my monthly plan. Kind regards, Jessica

1
Gregor
Sidekick
5 years ago
evabeaver2011
evabeaver2011
asked in Community Archive.
looking for a Pay monthly phone

Hi there , I’m looking to leave Vodafone, and Id seem to have the best deals , so I’m interested in getting a pay monthly contract with you . Would just like help to choose a deal and phone that suits me. Thank you ricky

2
Gregor
Sidekick
5 years ago
gwiddecombe
Civilian
gwiddecombeCivilian
asked in Community Archive.
7 GB Sim Only £10 per month Open Data Policy

Hi, I recently signed up to your 7 GB Sim Only £10 per month deal. I am planning to visit EU on holiday in a few weeks time and I am trying to work out whether the open data policy applies to my particular plan? From visiting your Open Data Policy web page it asks me to input my standard monthly data allowance. Should I be selecting 'Mine's not listed here' as 7GB is not listed or should I be selecting '5GB' as it is 7GB for the normal price of 5GB? Just wondering as if I select the latter it says the open data policy does apply restricting my EU roaming usage to 2.56 GB however the other option has no such limit. Thanks, Graham

3
Mohammed
iD Mobile Employee
5 years ago
J
JoSim35
asked in Community Archive.
Network Down..???

Hey all, Is it just my phone being ridiculous or is the ID NETWORK down?? Is this a regular occurrence because I'm sooo not impressed?!!

3
Mohammed
iD Mobile Employee
5 years ago
O
Civilian
OliWattsCivilian
asked in Community Archive.
PAYG and Contract - But One one ID App

Hi Guys, [list] [*]I bought a PAYG ID SIM to test phone coverage signal in my area (the coverage checker was inconclusive). I registered this SIM to my ID App. [*]Because the signal was fine, I CONTRACTed for a phone. This new phone is on the network and working fine. [/list] BUT... PROBLEM: I can't get the CONTRACT phone registered into the ID App. If i login with my email address i am presented details for my PAYG no matter if on the phones, or the website. I'm stuck, don't seem to be able to un-register the PAYG or have two registered simultaneously. If i attempt to register again, i'm unable, because my email address is already in the system for the PAYG SIM.

3
Mohammed
iD Mobile Employee
5 years ago
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