How do I leave a voice message on my ID mobile when I am overseas or when I am not available to answer?

My contract has ended, if I change to a sim only deal, am I tied on for any period of time ? Or is it a rolling contract 

Have tried to add my card details to top up my sons phone both on the website and app but have been unable to do so. Need to do this urgently. Any ideas?

Does IdMobile provide a mail-to-SMS gateway, and if so, where can I find my address/register for the service?

Why has my SIM card still not arrived? I have still not received a courier email - Ordered 08/02/23. I have received all account information and billing has been set up. Please advise.  Please advise

Since shortening the ring from 30 to 20sec,  voice mail not working - says number not recognised. Have tried all the suggestions on site and have been to Carphone warehouse they cant help, any suggestions.

I am travelling to South Africa in March and would like to make sure my tariff will cover me whilst there?

I want to upgrade from sim only to a monthly plan I would like the iPhone 14 pro (not max)That phone does not appear in my upgrade options. i spent a long time on Live Chat yesterday. In the end the CS said it wasn’t showing up as the phone isn’t in stock. When I check on the pay monthly section of the id website the phone is marked as IN STOCK. I’m confused. I don’t want to have to switch providers. Can I ask for clarification please?Your help greatly appreciated. Thanks, David

Ordered another phone via the refer a friend through I’d mobile 3 months have passed and still haven’t received our £30 curry vouchers one for the referer and one for the new joiner what are the next steps  who do I contact with this issue  

A. Travelling  to ghana and then St.kitts and nevis how much will it cost for text and call

Hi, can anyone tell me how to delete my online I'd account. I cancelled a contract and took on a new one, when I log in online to see my usage it's got all my old plan details as I can't see how to change them. I'm hoping if I can delete the whole account I can re register with my new plan- I do not have another email address to make a new account as I'm already using my other one for my daughter's account.     

I brought my son and IPhone 14 before Xmas and the coverage map shows 5G/4G & 3G. His iPhone also shows 5G however it doesn’t connect and phone states it has no data connection (he has unlimited data) Once he is about a mile or two from home and I assume connecting to a different mast his phone kicks back in.  Neighbours who are also on ID are reporting the same issue that once they leave their home Wi-Fi it’s once they leave the village network kicks in.  What can be done to resolve this?  This is effecting the Penrhyncoch, Ceredigion SY23 area 

How do I activate my location settings to allow access to Google maps whilst driving?

I want to move my old phone number across and from 3 but when I enter the PAC in the form I get an error message" We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again."I have attempted this a number of times at different times but still get the same error message.I have contacted 3 and they say that the PAC is correct.How do I proceed?

Can i  change my phone while stayIng with my old phone number

Hello I have just upgraded my phone and received a new SIM card with a different number. My old number and account hasn’t been upgraded which means ID mobile is about to charge me twice as it seems I now have two separate account. Don’t know why that is when I asked for an upgrade.  What do I do?

My contract ends on the 26th November and my phone will be paid for. I wish to change to the £10 month 70gb offer. How do I do it?

Hi, can someone tell me if 0330 numbers are included within the monthly call allowance? (So I won’t be charged for calling a 0330 number)ThanksJoe

Hi, I am about to get my wife a new contract with Id on 7th February but i wanted to know what increases in price will i see in April or will they not apply this year? As they have already been factored in to new contract price? Please can someone advise? Thank you

new sim card new phone after the last one was lost by DPD. phone is recognising the sim card insertion because it switches to “searching” in the top left and acknowledges removal. please advise

Later in the year I’m travelling to India for three months and I’m wondering whether my phone number will be deactivated in that time. I’m aware it will cost me more while roaming but I just want to make sure I won’t lose my phone number for those three months. The responses on these forums and the official ID information is unclear. The official line is:“if you roam more than you use your phone at home (we mean in the UK) over a 4-month period, we might think you’re permanently roaming”Does that mean that if I use it abroad for two months and a day I’ll be classed as permanently roaming? (as then I’d have used it for abroad for longer than I have in the UK over four months).Or does it mean that if I use it abroad for four months and a day I’ll be classed as permanently roaming? (if so then the wording could be much clearer).Apparently if you stay abroad for longer than this unclear period of time then the following happens:“First of all, we'll send you a text reminding you of the fair

Hi I am travelling to New Zealand in 2024 for 6 weeks. As I am going to be driving from place to place. I wondered if I can use my ID Mobile data on Android auto as my Sat Nav whilst in New Zealand as I do now in the UK which uses very little data. Or am I actually better getting a local sim with a decent data allowance once in New Zealand. I've already tried the online chat but the info received didn’t answer the question. Appreciate any help on this.🙂

I’ve just switched from EE to ID last week no have not been able to send or receive text messages (unless it’s iMessage).  when I put the SIM card in I didn’t realise I needed to register it. I’ve tried to do this since but it says sim already registered so that can’t be the issue. I’ve gone through all my settings and everything looks as it should be.  Any ideas?  thanks 

Please can you turn off my website restrictions 

I would like to ask the following. I have had an “unlimited” SIM only plan for a few years now. I pay £20 a month. I have seen on the ID mobile website that the unlimited SIM only plan is  £18.  Why am I charged £2 Pounds more?, what can I do  so that I pay £18  (instead of £20)? Thank you.