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Getting Started

Stay up to date with everything iD. Find out how to use the iD Community, ask a question, enter competitions and read interesting articles.

5795 Topics

iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Announcements

Customer notice: Live Chat is temporarily unavailable - **Resolved**

We’re currently experiencing a technical issue that means you will be unable to get thought to our Live Chat team. Please bear with us, our technical team are working hard to fix the issue and Live Chat should be up and running again soon. While we’re working on fixing the issue, If you haven’t done so already, why not checkout our Help and Support page to see if you can find the answer to your query, or ask a question on the Community and one of our Community members will get back to you as soon as possible. And don’t forget, you can also use the iD Mobile app or My Account online to view your bills, make payments, manage your account and much more.We apologise for any inconvenience this might cause. 

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Rory
iD Mobile Employee
20 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Legal Stuff

Customer Survey - Terms & Conditions

Terms & ConditionsWho is eligible?Everyone opting in to be entered into the prize draw at the end of iD Mobile’s customer surveys will be included in the monthly prize draw.What do I get? The first chosen winner will receive £100 of Currys vouchers.  The second and third chosen winners will each receive £50 of Currys vouchers.When will I know?Winners will be selected by the third working day of each month from all survey responses submitted in the previous calendar month.  Winners will be notified via email by the fifth working day of each month and will receive their online voucher code within this email.Who will conduct the Prize Draw?The prize draw, including the selection of winners and administration of vouchers, will be undertaken by iD Mobile iD Mobile accepts any liability or responsibility for voucher codes that are lost, expired or voided, nor for any consequences arising from the purchase of goods or services made with the vouchers. iD Mobile reserves the right to discon

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iD Mobile
iD Mobile Employee
24 days ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Ask a Question

What to do before asking a question?Tutorial

[h3]Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? [/h3] Then you’re in the right place. The iD Mobile Community will give you the answers you need. And you might not even have to post a new question – it might have been asked and answered already, and sitting on the Community ready and waiting for you! To check if it already exists, here’s what to do… [list=1] [*][b]Use the search bar[/b] at the top of every Community page to look for your question. Think about the key words of your question, and enter them first. You’ll then see a list of suggested questions appear below the search bar. If you’re question’s there, go ahead and tap on it! [*][b]Browse sub-categories[/b] under the ‘Menu’ bar at the top of every Community page. If you find the relevant subject area for your question, tap on it and scroll through the posts. [/list] If you’ve tried the above and definitely can’t find your questio

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A
Legend
27 days ago
Terms & Conditions
Why iD Mobile?