Morningi am out of contract with the official Three Uk website for a sim only deal. What is the process to change to an id mobile sim only deal (also Three network) ?I don’t want to make any mistakes so I’m posting this.Thank you so muchJohn

How do I stop voicemail from reading the number out before giving me the message I am really not interested in it at that point, and it takes ages just to listen to a 10 second message. Thanks in advance

Turn safe search off nothing works

my usual phone is out for repairs. using a Pixel 3a in the interim which is unlocked to all networks.just noticed today that i cannot receive inbound calls. i called myself from another phone, it rings as normal then goes to vmail. the calls don't come through to the phone, instead, i get a missed call text. i also cannot make outbound calls, there is no dial tone, just silence. texts and data work fine.

I've had my phone since November Ive had it replaced under manufacturers warranty once and now the replacement has developed a similar fault, is there any way to cancel the the contract early or get a different model I can't keep sending this off every couple of weeks I've only had the replacement for 4 days! Phone is a pixel 10 pro fold I think the handset is from carphone, feels like I'm paying a bit monthly for a phone that should never have been released for sale

I have voicemail set up. I received some messages in my voicemail in Oct and Nov 2025. These were automatically deleted over time. How do I get these messages back? Thanks

ID offers a real good service even though everything being online. But should they jump from Three network which is struggling to keep up with other networks and jump ship ? 

why is there no office complaints procedure for this company. Also why still every time a page loads it will refresh forever until i press stop refreshing a dozen times, so annoying

Hi!I recently got a new phone & went through the whole PAC thing to transfer. On my Id account it shows me as now having my old number so I figured all good.Now I had lt his confirmation about a week ago. But I've just texted my partner, likely first time now on new phone, and it says the other number they have me before it transferred to my old number.Why? My ID account says I have my old number so why is the text coming from somewhere else? 

I recently upgraded my phone with ID however on receipt through DPD the box has been sent and the new phone and SIM card are all missing, the delivery bag wasn’t tampered with but the box had one tab ripped off. I contacted customer service who said that once the investigation is over I can cancel my upgrade/contract with ID and go to another network as this service has been appalling. I am wanting to get a new contract with a new network, I’ve been assured by customer service I’ll be able to cancel regardless of outcome and the new phone/sim have been blocked. Sadly because of the service ID have given I have very little trust and want to make sure if I go get a new phone ID can’t then make me pay for the new contract, I have kept the transcript of the chat and now am waiting for the investigation! Poor poor service 

Already made a discussion on this but you seem to ignoring my response so let's try again.  I got 3 months free Apple with my contract. I am trying to sign up for Apple TV through the email link I was given but I keep getting the Error message UID MISSING OR INCORRECT  Can you send me a code to use or a new link Thanks

Hello I would like to know when I'm able to get a device? 

Good evening, im looking at getting a phone with you but not sure if I’ll pass the credit check due to some past issues, if I pay the first month like it says amd get rejected what happens then to the money ? 

Good evening, im looking at getting a phone with you but not sure if I’ll pass the credit check due to some past issues, if I pay the first month like it says amd get rejected what happens then to the money ? 

I recently transferred my mobile number from O2 to iD Mobile and received confirmation that the porting process was completed successfully. However, I am still unable to activate iMessage and FaceTime on this number. The issue appears to be network-related, as I was able to successfully activate iMessage and FaceTime within minutes using a different SIM card. I have confirmed the following:My number is correctly set in iPhone settings (Phone > My Number). I can send and receive regular SMS and calls. I can send an SMS to Apple’s activation number without issues. I’ve tried all standard troubleshooting steps, including resetting network settings and reactivating iMessage/FaceTime.It seems the problem might be related to the provisioning of my number on your network, particularly regarding Caller Line Identity (CLI) or SMS routing. Could you please verify: That my number is fully regi

Since I changed my sim to a new phone it has not connected to the Transport For London website (TFL).  I have tried it in a different phone with the same result but when I tried another provider's sim it worked fine. Therefore it seems the issue seems to be with ID's sim.

I have been disconnected through falling on hard times and not being able to pay is they anyway I can pay a certain amount and get back to direct debit and reconnected

I have 3 months free apple with my contract however I can not redeem it in Apple TV.  Can you send me a code or link that will work. 

Is the country of Georgia included in free roaming?

I referred a friend and they signed up for contractbut I got this email Unfortunately, your reward below has been declined. Please check your referral dashboard for more information. Don’t worry - you can continue sharing your link with friends & family 

My contract phone battery has swollen and my phone won’t work. Is id mobile liable to get my phone fixed 

Do Id movie have any add-on plan for sharing my phone number with my APPLE watch with cellular function.