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How do I claim my Chromebook 

I called ID to move my direct debit to the end of the month as I would struggle to pay it that month. It also meant it came just after pay day instead of the middle of the month. They did move it.  however - not only did ID still take that direct debit sending me overdrawn and costing me fees but I now get a text every other day reminding me they’ve moved it… grumpy would be an understantement

Hi this number constantly trying to call me 020 8054 9965 I answered and they said they wer from 3 network and am due discount on monthly bills just dunno if a scam or not?

Hi I lost my phone but have no found it how do I turn my phone back on 

On my upgrades options I have a sim only available can I still do that and keep the same number and do the upgrade via the app

Hi, I’m slightly confused as to what’s going on. There’s been times where i’ve paid two payments back to back, yet it still says i have outstanding balance. I’d also like to change my direct debit date to the 7th of every month but it doesn’t seem to let me change it that early in the month. Please help 

Hi , i have 2 mobile numbers one is on ee and the other is on id network .. is there any way i can switch them between networks because ghe number i use mostly is on pay as you go sim and this id sim i use less but i have unlimited data and calls , i dont want to loose any of these numbers , can anyone explain me if i bring over my ee number to id network what will happen to my current id number i dont want to loose it 

How long can I expect for my number to switch over from another network?I was supposed to happen yesterday but I have received no correspondence / messages from iD Mobile.

Shame 2 contacts in the app won't work I can only use oneWhen I ring for help I get different agents either many answers but no helpFed up 

My services have been cut off I have just lost my dad looking to get services switched back on till I can get back to work and can pay bill 

Hi. I need a recentproof of purchase for my S26  to claim my free gift. Kind regards Emil.

I'm in Lincolnshire, near the coast, I'm having terrible slow speeds. Area is LN11 7SN. 2Mbps if I'm lucky and upload is 0.5Mbps. Sometimes won't even connect. Area shows as good coverage and I have 3 bars on phone. Coz ideas?

I am repeatedly getting text messages that won't send. They're not images or anything multimedia, just SMS text messages.I have a Motorola G14 & have tried to check the settings, it is all updated & I have tried restarting my phone.It seems to be when I send to someone new rather than on an existing thread of text messages.I have a plan with unlimited text messages & I do have a bill cap on but these shouldn't be costing me anything.

Hi. I have a Samsung S22 Ultra and have recently moved over from O2. Since moving I can't find WiFi calling in my settings. It worked fine on O2. Nothing else has been changed only the sim card. Is my phone on your list of devices that should be able to use WiFi calling, and if so can you suggest a fix?Thanks

Hi, i signed contract with you with my old phone number, but there i saw you gave me some new phone number,can i know why?  

I have bought a new phone and SIM card but I want to keep my old phone number from sky.is this possible,? 

I've put in the wrong access code and now my id rewards account is locked. But no way I can see to contact support to get it unlocked.  Does anyone have any ideas? Thanks

Please help. I have a iPhone and I don’t know what happened but I now don’t have signal and can’t call

I received my upgrade yesterday and the phone has been stolen brand new in the box. I need the IMEI number to give to police. Can you help?

Could I upgrade 

Could I change to the newer phone 

I have a puk code to transfer my number over but when I get to the calendar to select date for switchover it doesn’t allow me to select a date

Is there a Maratime Sim card available?  

Hi can you confirm what my 25 extra cost are please as away at moment and turned off roaming as soon as landed regards colin 

i would like to keep my number and and the contract