Really I need proof of purchase and details my contract 

I urgently need to port my number. This has been going on for 10 days now and noone has responded to my private message since telling me my number would be ported a few days ago. It started by me getting an error when completing the form to port my number. I posted on here and received a private message asking me for various details 9 days ago! I gave information required but entered my postcode incorrectly so responded with correct postcode. I have been told my number would be ported at the beginning of the week but it hasn't. I've sent two private messages because where my old number worked in my old phone it has stopped now making it seem like the process is halfway through. Also meaning that I cannot receive messages or calls to the number my security plans know and missing potentially important calls. Noone is responding to me so I am very unimpressed at the lack of help and don't know how I'm going to get this resolved. Can someone please sort this urgently.

DPD failed to deliver my new phone on Sunday.Never delivered kept saying delayed then never showed up?Called DPD they cant help.Called Currys they said cant help because when I give my details it says restrictive access.Went on live chat with ID mobile and they asking me phone number and ID pin which I dont have because I haven't received a phone yet and this is the first time I have used ID mobile. They said I failed security so cant help me.What should I do?  

HiI have recently starting receiving 2 or 3 international calls on a daily basis - mostly from various US states and always different numbers- on my Samsung S24. I do not answer and block the number as  a matter of course but  Its now becoming very irritating. Ideally I would like to block all incoming international calls. Only option I can see for blocking calls is either block all unknown numbers or blocking individual numbers.Would really appreciate any help on this :-)

Hello Recently got a new contract (first ever time) but didn't receive any notification(money going out, email) so did it again, again nothing. Having read up on it these things take a while to process, just need to cancel one of these and not be charged for it? Who can I contact

hi is there a number to dial to switch voice mail off and on

Hi, please be aware that you've started using chargeable services while roaming. Any calls, texts, or data will not come out of your standard UK allowances and will cost between 30p and £15.00 per MB. To keep track of your spending or manage your bill cap, simply log in to the iD Mobile app. For more details on out of plan charges, visit idmobile.co.uk/roaming. I sent a text message and then received the above message. 1. Does this mean that I have lost my access to free roaming calls & text messages?2. More importantly, am I able to make free calls & send text messages subsequently?

I purchased an iPhone 16 on 2 year year contract with ID mobile Nov 24 and still haven't received my curry's voucher when will it be sent? 

Can I upgrade my sim to eSIM? What are the steps to do it?

HiI really need help please.Its been 3 days now and although i cant make outgoing calls i cant receive any.Ive checked my phone and done a hard re boot, ive even swapped sim to check phone and its just wont accept incoming calls.anay ideas please ?

Hi when I signed up to ID mobile I was supposed to get a 3 months Apple TV for free. How do I do that? I do not have the email as I read on some other threads. Please advise. Thanks 

I always get an error when sending text messages. However, other person does get the messages.

Hi,I received a Currys gift card. Unfortunately there is no money on the card. What can I do?

According to the coverage map, my new home in Atherstone CV9 2AG has good coverage, as I visited the house this morning to have a look outside and check my phone coverage, no signal outside your map says good coverage, what do i do, stay with id, or move to another provider 

I have a sim only for a remote router (not in my location). I have downloaded the app and started to register, however I get stuck when i get asked to verify code text to my number. I can not access the sim as it is hundreds of miles away. How else can I complete the app setup? 

Hey everyone, I just got a new Honor Magic 7 Pro on a contract, and I recently noticed a small particle under the camera glass. I've checked carefully, and it's definitely inside, not just dust on the surface. Since this phone is IP69-rated, I wasn't expecting anything to get inside the sealed camera module. Has anyone else experienced this issue with Honor phones or any other flagship devices? Since I got it through a contract, do you think the retailer/ carrier will replace it, or will they try to send it for repair? I'd prefer a replacement since the phone is brand new. I'm still within the 14 days return window. I bought from the idmobile website and it's not a scratch, if you look from different angles you can see the particle. Appreciate any advice on how to handle this! 

I want to see what deals you have

When I ordered my new sim I gave my PAC code for my old number to transfer today 5th February but it hasn’t happened any idea how long this will take? thank you 

My number was ported over this morning and I can make calls but not receive them. The incoming call goes to the voicemail of my old provider. Please help

My Samsung A34 will not call numbers when not conneted to WiFi.  All i get is a message saying ' No Network'  I took my phone to Currys and they sent it to be repaired.  I picked up phone.....not repaired....the form said the phone is Blocked by the network.  Please UNBLOCK IMMEDIATELY

Hi. When I text/call people it is showing a different number than the one I transfered over to yourselves. 

My reception has been getting worse and worse for months. Now I and my wife can’t make outbound calls at home and when we are out and about even though we have 3,4,5 bars we still can’t always connect to WhatsApp (connection wheel spinning) and forget streaming. cant see a number to call anywhere…