I need a copy of my invoice from my upgrade to claim my Samsung galaxy tablet as I deleted it by mistake 

My contract has finished and i only  want to pay for the sim now. How do i do  that please 

I bought a new phone. During the transfer the eSim was transferred. Trying to report this gets a code sent to the number that doesn’t work. I need to talk to a person to resolve this.

I am not receiving authentication codes through a sms message when I’ve entered my Moblie number 

PAC code not working 

I am going through a divorce and my husband has mirrored my phone

I have placed new online order but no upfront cost is taken out from my account but its showing that order is placed

Hello, I have been double charged for august and it is not letting me set up a DD as it says i have an outstanding bill (september has been paid as you can see) 

I want to pay off my contract and then get a new phone. Happy for me to have to change phone numbers 

How long does it take to activate a new eSIM on a iPhone on a Saturday? 

Hi,TLDR - Brand New Iphone 17 Pro Max - won’t connect to network - Suspected IMEI Blacklisted/Blocked I signed up for a new contract through Carphone Warehouse on Sunday (9th August), received the phone on Monday 10th, set it up, put the sim in, but it won’t connect to the network. In settings the Iphone recognises that there is an ID Mobile sim inserted into the phone, but will not connect. I tried another simcard from Talk Mobile, and another from Giffgaff, each time the Iphone recognises the sim card is in the phone, but does not connect to the network. Can’t make calls, receive calls, connect to the internet etc. Nothing.  I spoke to ID Mobile online chat - went through various troubleshooting methods to try and get it connected. None of them worked. They advised me to go into Carphone Warehouse (Curry’s), grab a new sim, activate it, and see if it worked. It didn’t work. Whilst I was in Carphone Warehouse i asked if there was anything else they can do, they offered to cancel the c

Hi,I recently renewed my iD Mobile subscription using the same mobile number that was linked to my previous account.The problem is that my old account is still showing against that number, and the system won't allow me to register the number on my new account. Because of this, my new account isn't showing or accessible to me.You are still taking my Direct Debit payment each month, but I currently have no access to the account or subscription that I'm paying for.Could you please look into this and link my mobile number and subscription to the correct account, or advise me how I can access the account I'm actually paying for?I don't want to cancel or take out another subscription — I simply need access to the service I'm already paying for.Thanks, Lee

Just switched over from O2 with the PAC code & a new iPhone (from iD) & can make phone calls however cannot receive any 

Shame 2 contacts in the app won't work I can only use oneWhen I ring for help I get different agents either many answers but no helpFed up 

Hi I have change my network to I'd Mobil but they did not changed my text  messages number to my old number 

I have placed new online order but no upfront cost is taken out from my account but its showing that order is placed

I've tried multiple times to set up a direct debit but the money is never taken so I then have arrears. Usually I pay these off and it's cleared. For some reason this hasn't cleared this time and still says I owe money even though it's left my bank account. Please can this be sorted so I can attempt to set up a direct debit (again). Thank you 

Down loaded and set up my esim how long B4 it connects????

i payed my bill last month and its saying i now owe 75 pound when i only should owe this one month my dorect debit was cancelled but i still payed it im not paying double I need to pay this months but I can’t do that because I’m getting charged twice 

I needs help, I currently have a contract with you guys, which is unlimited everything, I no longer need unlimited everything as the price is abit high for what I can afford to pay, can I reduce the data to a cheaper tarrif please

my sim is showing unknown  number also when i try to make calls it stating the sim is not registered, thi sis really annoying, never had this before ?  

After upgrade from old esim phone to new esim,  how do I activate? 

Hi. I have 2 contracts, one is due to end, I want to pay this off and cancel it, can you let me know how to do this and where to find the settlement amount. 

I paid one bill for last month twice. My money was deducted from both banks. What’s the next step please? I thought it will be moved to this month’s fee instead however I just received the text from ID that this month’s fee will be taken in 3 days.

Please could I change my number I have with you