Can u active my line because don’t have a card I order already 

Paid manually for a na for commonly. Payment debited nearly 2 hours ago and it shows as no plan. I can’t use my phone. Turned it off and on again and cleared safari history yet nothing. What now? 

How much is it per minute to phone the US from the UK? 

I am happy occasionally to enter a competition with a premium text but you have a habit of blocking it and still Charging me. How can you justify that? I will not renew in October as I don’t take kindly to being controlled. Many ThanksMarion von Kobylinski. 

I have paid my bill on Tuesday and they have taken another payment out again this morning!!

I can't access my final bill so I can claim the termination charges back with my new provider. I've used the PAC code iD provided me to transfer my number to my new provider, so can no longer pull my old account up as this number is no longer associated with iD. How do I even contact this ridiculous company as there is no email address or contact numbers that I can see. I've had around £95 go out of my bank account and have no access to my bill to even verify it's a correct amount. 

Ive been charged £35 per month when it should be £10?

Hi all!Ordered my SIM only plan (month) on a Friday… so it got delivered Tuesday the week after.Does the contract run from when the sim was delivered and first used, or from the date of order confirmation?If the latter, I’m out 4 days of the month (£1.20 odd), if the former, all is ok!Anyone know? Thankypoos!

God day,  I've not been able to make my payment on time this time around, can I get my plan continued till Friday when I'm able to make my payment as I forgot it hadn't gone through this weekMy mobile number is 

I need to pay a Bill that the ESIM card and number is not being used however the new phone is, I can’t pay online as the number is not set up ? How do I pay my outstanding bill 

I am in the process of moving to another network as my contract was coming up for renewal. When I requested what the the final bill would be on the 19th May, it was £42.09. I checked online again this morning and now it's saying it's £72.12. How has it gone up?

Hi I just paid my bill and I haven’t been reconnected 

Hello, I am getting an email from no-reply@idmobile.co.uk about  an outstanding balance on your iD Mobile account. There is no information about the number or account reference. Last time it did forward to a debt collection company. As I am not aware of this account how I will be able to gather more information about and to terminate this annoyance

I need extra time to pay my outstanding balance 

I didn't pay the bill on time and my phone was blocked, now I have already paid the bill, what should I do to be able to use my smartphone again?

I've paid bill on my id app not getting outgoing calls

Hi,I have been promised a £10 credit to my account, but I can't see it. Where do I find it?Regards,Paul

My bill is inexplicably almost double for the last payment period with no extra charges incurred. ID mobile have offered no explanation for this and have charged my account regardless. How do I raise issue with this and have a review of my transactions?

hello, im writing to let you know that my data and credit has not been on. you have received payment from me and i still havent had it on, please respond as soon as possible so we can resolve this.

I have paid so mich money for no reason! I want someone to call me now 

I would to speak to human  do not fobbed me off , this is the 4th time I tried to get in contact with you , if I don't get a result iwill cancell my contract asap

So... my underage son has had a contract that since run it's course and so he decided to upgrade which was what he thought he was doing. It appears that he managed to take a new contract out. As it happens the DPD driver missed us and upon speaking to an online agent I've learnt to feat not - handset will be returned to the depot which will effectively cancel the order and I can then upgrade. That was a month ago, I got charged today with no comms from ID mobile. Send help!!! I need to speak to an intelligent individual for customer service...

I order 2 sims from yourselves but never activated either. I would like to cancel my contracts but I don't know what phone numbers were linked to the sims

I am currently on a plan but I would like to downgrade to cheaper plan with less data per month. Is there a way I can do this? 

Please advise why my last bill and my next bill is more than my my account bill of £20.99 last month was £33 and next bill is £23.00