New to the iD Community? You're in the right place.
Recently active
i have upgraded to samsung galaxt s26. ultra, now need proof of purhase please for my free gift
Would like to take a new contract out
The first thing I would ask Gemini to help me with on my brand new Pixel 10 Pro is how to get my baby more activities to play with and teach him without television screen.
I would ask Gemini to edit all of my photos to be professional grade.
The first thing I would ask Gemini to help me with on my brand new Pixel 10 Pro is how to switch it off and on again
I cannot find my proof of purchase date on any if my documents for my Samsung S26 bought on 8th and received yesterday. Samsung have replied twice stating that it is missing.
Sometimes when people phone me I don't get a caller id or anything till i get a message from missed calls saying the number and time when the call was but nothing bar that
I am looking to purchase a phone and sim an need to find a network provider that supports me being able to divert mobile number to a virtual receptionist when i nee to as I cannot always answer my phone does id mobile support this facility .
How do I claim my Samsung tablet
Last week i was In Maderia and was strugling many time with my mobile data,the offered me £10 discount for my next bill ,but they still charged me full price.Can you tell me why?
I have placed an order today for a new phone and think that I haven’t requested a new SIM card as my current phone doesn’t have a sim. How can I find out if I have requested a physical sim card
I ordered a new phone yesterday and I'm just checking whether it's another contract or an upgrade as I can still see upgrade offers available. I think I did this ony other plan.
I would ask Gemini to clean up my photos and make them pro photographer level pictures!
Hi there, I recently just had an upgrade on my contract which went from an iPhone 14 to an iPhone 17. I’m having an issue that my plan was meant to be unlimited data, unlimited minutes and unlimited texts but for some reason my data is limited to 10 GB. Can this be fixed?
I had an up grade i went with the offer with the tablet could someone please tell me when the tablet will arrive thankyou
How can I take away the date in the lock screen
I need a new qr code for this number
Hi,I have ordered the google pixel 10a bac in march on idmobile via carphone warehouse on the basis of getting the above voucher. Despite beign told it would be recieved within 60 days and then 5 days when chasign it up a couple of weeks ago i still have nothing. The reviews of them suggest im unlikely to get it. Can anyone help? Thank you,
Can I use ID sim for google maps sat nav in Portugal?
Since switching to id mobile, I cannot access voicemails I have tried thousands of pins but each one is not available. I get 3 attempts and then the phone tells me goodbye and I have to start again. It is stuck in a loop of rejection and I cannot get past setting up a PIN as no matter if it's 4 or 10 random numbers, every single attempt if rejected as unavailable. This is impossible. It's broken
I have already bought my ID mobile contract and got my SIM card in the post. Is it possible to switch my number over after this and if so how can I do it?
Hiwhen am I able to switch to a sim only deal?
Hello, I have paid for a 5 day bolt on for use in turkey but it did not work due to coverage. I therefore did not use the bolt on. Please can I have a refund ?
Hi, I'm looking for some advice regarding an incoming caller ID issue on ID Mobile. Since yesterday, all incoming calls are showing as "Private Number", including contacts and known numbers. I'm using an eSIM on a Samsung Galaxy S26 Ultra. I've reset network settings, reinstalled the eSIM, tested in Safe Mode, and confirmed IMS is registered and the phone is in service. I also tested a SIM from a different network in the same handset and caller ID worked normally, which suggests the issue is specific to my ID Mobile line. The call log also records every call as "Private Number". Has anyone experienced this?
Already registered? Login
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.