Travelling abroad? We’ve got your back when it comes to staying connected. Here’s everything you need to know about your data allowance when Roaming: I’m traveling to one of your 50 free Roaming destinations. Heading to one of our 50 free Roaming destinations? Then you can use your minutes, texts and data, up to 30GB , while roaming abroad (subject to your allowance and our Fair Usage and Open Data policies). I’m traveling to one of your 10 Roam Beyond destinations. We’ve got you covered with our great value Rest of World Data Add-ons, starting from just £3.50 a day. You can choose from a range of options to suit your needs: 2GB for £5 for 1 day. 10GB for £20 over 5 days. 20GB for £35 over 10 days. I’m travelling elsewhere. If you visit a country not included in our free Roaming destinations, you’ll be charged extra each time you call, text or use your data. Click here to view all the charges for the specific destination you’re travelling to.

At iD Mobile we’re all about keeping you connected. Unfortunately, there are some countries in which our Network Partner, Three UK, don’t have a roaming agreement in place: Which Roaming destinations are NOT included in my plan? Destination Bhutan Burundi Chad Cocos (Keeling) Islands Comoros Cook Islands Curaçao Djibouti East Timor Eritrea Guinea Guinea-Bissau Kirbati Lesotho Mali Marshall Island Mauritania Micronesia Republic Nauru New Caledonia Niue Palau Palestine Pitcairn Island Solomon Islands Somalia Sudan Syria Tibet Tokelau Tonga Tuvalu Wallis and Futuna Islands Western Sahara Zimbabwe Zimbabwe Libya Additionally, there are some restrictions in the following countries: Namibia – Data services not supported.

We’re thrilled to announce that iD Mobile customers can now take advantage of 5G network coverage when roaming. This means that you can now enjoy lightning-fast internet speeds and improved connectivity in select countries outside of the UK. Which roaming destinations can I use 5G in? 5G connectivity comes free on all iD Mobile plans, and as long as you have a 5G-compatible phone, you can now experience 5G when in the UK and in select countries abroad. You can view our list of 5G compatible phones here. Below is a list of countries where our customers can connect to 5G Networks: Destination Australia Austria Bahrain Belgium Brazil Brunei Bulgaria China Croatia Cyprus Denmark Egypt Estonia Ethiopia Faroe Islands Finland France Georgia Germany Gibraltar Greece Hong Kong Hungary Iceland India - Chennai India - Delhi India - Gujarat India - Haryana India - Karnataka India - Kerala India - Madhya Pradesh India - Maharashtra & Goa India - Mumbai India - Punjab India - Rajasthan India - Tamil

Looking to reduce Roaming charges, or avoid them altogether? Here’s some top tips: Set or adjust your Bill Cap. Bill Capping is a money-saving feature available on all iD Mobile plans. Here are three scenarios where we would recommend setting or adjusting your Bill Cap: If you are travelling to a country not included in our free roaming destinations. If you think you may exceed the 30GB limit in one of our 50 free roaming destinations. If you are close to an international border, you may be exposed to ‘inadvertent roaming’. This is when your phone connects to a network from a country not included within our free roaming destinations - even if you are not physically there - which could result in additional charges. Enable Low Data Mode. This limits the amount of mobile data your phone uses in the background. Here’s how to enable it: iPhone. Open Settings. Tap ‘Mobile Services’. Tap ‘Mobile Data Options’. Tap ‘Data Mode’. Select ‘Low Data Mode’. Samsung Galaxy. Open Settings. Tap ‘Connec

Contents: Which Roam Free destinations are included in my plan? Which destinations can I purchase a Roam Beyond Add-Ons for? Which other destinations can I roam in? At iD Mobile, you can roam free In more destinations than any other network across all plans. Here’s the full list: Which Roam Free destinations are included in my plan? Our Roam Free destinations are split into two categories: Band 1 Destination Network Austria A1 Telekom, T-Mobile, Hutchison Drei Austria Azores Vodafone, NOS – Comunicações, S.A. (formerly Optimus), MEO (formerly TMN) Belgium Belgacom, Telenet Group NV/SA, Orange Bulgaria BTC Mobile, A1 Bulgaria, Yettel Bulgaria EAD Canary Islands Vodafone, Telefonica, Xfera, Orange Croatia A1 Hrvatska d.o.o, Telemach Croatia, Hrvatski Telekom Cyprus PrimeTel PLC, MTN, CYPCT Czech Republic Telefonica O2 (Eurotel Praha), T-Mobile, Vodafone Denmark Telia Denmark, Hi3G Access AB, Nuuday A/S, Telenor Denmark Estonia Tele2 Eesti, Elisa Eesti AS, Telia Eesti AS Finland Telia Fin

Roaming is a feature that comes as standard on all iD Mobile Pay Monthly Phone and SIM Only Deals, allowing you to use your minutes, text and data across the world. So you can browse, chat, text and stream just like you would at home. Subject to your allowance and our Fair usage and open data policies. How does Roaming work? Tap ‘Learn More’ and follow the steps depending on the destination you’re visiting: I’m traveling to one of your 50 free Roaming destinations: Turn on Roaming. Don’t forget to enable Roaming both on your phone and in the iD Mobile app, or simply head to My Account Online to make sure it’s all set up before you travel. Not sure how? Check out the article below: Set off on your travels. You can use your minutes, texts and data, up to 30GB , while roaming abroad (subject to your allowance and our Fair Usage and Open Data policies). ​ ​​​​ I’m traveling to one of your 10 Roam Beyond destinations: Purchase a Roam Beyond add-on: It’s best to buy your Add-on before you tr

How much you’re charged for using your phone abroad depends on which destination you’re visiting. Here’s everything you need to know: How do I check Roaming charges for a specific destination? Click here to view all the charges for the destination you’re travelling to. How much will I be charged for roaming at sea? When you’re at sea, we recommend you don’t use your phone, and put it in flight/airplane mode until you get to shore . This is because using your phone while at sea can be very expensive. Ferry and cruise operators often use their own phone network that’s operated via satellite. Connecting to a satellite network is much more expensive than connecting to a land-operated network. Here are the costs of roaming at sea for both Pay Monthly and Pay as you go customers: Roaming (at sea) Cost Calls to UK* £6.00 Calls to Ships, Ferries & Cruise Liners* £6.00 Calls received* £1.50 Text to Ships, Ferries & Cruise Liners** £1.20 Texts to UK** £1.20 Picture Message (MMS) sent** £0.60 Int

Before you Roam abroad, you need to check that Roaming is enabled on your iD Mobile plan AND in your phone settings: How do I enable Roaming on my iD Mobile plan? To enable Roaming in the iD Mobile app or on my.idmobile.co.uk , you can: Open the iD Mobile app or log-in to my.idmobile.co.uk . Tap ‘Plan’. Scroll down. Tap ‘Manage your iD services’. Tap the toggle to Enable or Disable Roaming. Tap ‘Save’ to confirm your changes. How do I enable Roaming on my phone? Enabling Roaming on your phone is easy. Here’s how: iPhone. Open Settings. Tap ‘Mobile Services’. Tap ‘Mobile Data Options’. Check that ‘Data Roaming’ toggle is turned on. Samsung Galaxy. Open Settings. Tap ‘Connections’. Tap ‘Mobile Networks’. Check that ‘Data Roaming’ toggle is turned on. Most other Android phones. Open Settings. Tap ‘Network & Internet’. Tap ‘SIMs’. Check that ‘Roaming’ toggle is turned on.

I have a pixel 9 will dual sim - ID mobile esim (personal) and vodaphone physical sim (business) I am about to travel to the US, so roaming charges would apply on my ID mobile plan. If I set up call forwarding on my ID Mobile number to redirect to my work number prior to leaving the UK, and switch off my ID mobile sim on the Pixel, would I be charged roaming calls for any calls that are forwarded from the ID mobile number to the vodaphone number or would my unlimited calls cover this as technically the ID mobile wouldn't be roaming? Also how do I switch on and off call forwarding on ID mobile?

Hi do you leave roaming on and use data in Crete thx

We have unlimited data, text and call. i thought roaming charges are included in the plan, so even if in the USA because we have unlimited, we are covered?

When my monthly period rolls over, do I have to buy a roaming package or do I get another 30GB if I’m still in France

Hi all, if I'm abroad do i need to activate roaming or is this done automatically?

21st June 2025 Can anyone clear up some confusion I am having? using your data abroad and this is on the fair usage page - **Use Your Full UK Data Allowance at No Extra Cost! From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated.** is this still true? As underneath it then says a cap of 30gb so which is it?!?! My son is currently abroad and I’m trying to figure out if he is going to run out of data or not!! thanks.

Hi, How can i view how many days i have been roaming on my plan?

Hi My wife is currently on a cruise to Spain and Italy, she has not got into a port yet as 2 days at sea. She has 199gb of data in her account. I have noticed that her bill has increased to £65 instead of the usually £16. She has messaged me to say that her data no longer works. Do you have to be on land for the inclusive 30gb of roaming and will this still be available when she goes onto shore at Cadiz. Thanks in advance.

Could a member of ID mobile please clarify the position with roaming in EU . Can I use up to my monthly allowance of 108GB or am I capped at 30GB. Many thanks

I am in Portugal and assume I have roaming. When trying to make a call on my UK number to another UK number I get a message that states 'cannot connect to mobile network'. Why and what needs to change?

Going away for 5 days soon. 1 day Netherlands & 4 days Germany. Not been abroad since switching to iD. Any advice at all ? Seen some people have glitches. Anything specific to do before I go ? When I arrive ? Fair usage ? How much, ? probably going to use maps & WhatsApp a lot.

Ok. I was going to Ireland from the UK and at the UK ferry pory i turned on roaming as i can use my allowance in Ireland. Then mid way across i get a message that i was near my cap and had £25 lobbed ontop of my monthly bill. Whats this all about? Thanks

I am going to Canada in June do you have any plans for that will be taking 4 lines out there 2 my and 2 of my friends are going well all on id Many thanks Barry

I've had issues with my Samsung Galaxy S24fe connecting whilst abroad. I've toggled this and that before I've departed, but nothing! I went into a phone shop recently and they said to take off battery saving to allow 5g whilst abroad. Has anyone ever had similar problems? I did find on the ID website that it was problem with my make of phone and it wasn't compatible with abroad! I'm running out of solutions to try. I can't get out of this contract until 2026!

Am I covered with roaming in Mallorca or do I need to pay?

can i add Thailand to my roaming package

I am heading to the carribean. If I want to upgrade my roaming package for the duration, is it the same as USA? There is not an option to upgrade for the Carribean specifically?