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Search: "spam text received"

18 Topics

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Sparks

Dodgy text message calming subscription charge from fuze forge
Solved

Hi, I have just received a text message from fuze forge saying i have subscribed to something and they are going to charge me 4.50 a week. I can't find them online apart from a foreign website and I'm not about to reply "stop" to the text message just in case thats what they will sting me on. Any id...

My iD / Bills, allowances & charges
10452 2
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10 months ago
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iD Mobile iD Mobile Employee

It’s National Text Your Ex Day Competition - Closed

It’s National Text Your Ex Day Competition - Closed

It’s National Text Your Ex Day! Yes, you did read that right. Even if message a former lover may not be your cuppa tea, why not enter our competition and find a reason to celebrate!No, you don’t need to message your ex to win. Instead, we’re offering one winner a chance to get their hands on some ex...

Welcome / Blog posts and competitions
235 9
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25 days ago
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iD Mobile iD Mobile Employee

Blog How to stop unwanted premium rate text messages

How to stop unwanted premium rate text messages

If you didn’t want them, there are things you can do to make them stop. We’ve got the info you need below, along with tips on how to avoid getting unwanted texts in the first place. What are premium rate text messages? Premium rate text messages (also known as ‘reverse billed messages’) are usuall...

My iD / Bills, allowances & charges
3532 2
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6 months ago
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iD Mobile iD Mobile Employee

How to spot a phishing call, email or text

At this time of year the number of phishing calls, texts and emails increases. So we thought write a few words explaining how to spot them, and what to do about them. At iD Mobile, we take spam and phishing attempts seriously. If you ever receive a phone call, email or SMS asking for your card deta...

Welcome / iD News and service updates
1253 4
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6 months ago
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Another_Name Civilian

No email with monthly bill
Solved

I expected to receive monthly bills by email. I've realised I never get the bills. Obviously I received all the emails on sign up, they're not in my spam. Email address is correct, and last month ID even sent me an email to say they had improved the bill format. Screen says: "Billing Method....

My iD / Bills, allowances & charges
101 5
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6 months ago
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River Bee Civilian

Haven't recieved order confirmation email after upgrading over the phone
Solved

Hello, I upgraded from SIM-only to a 24-month handset contract this morning over the phone, (it wouldn't let me access my upgrade options online within my account, for some reason). However, I'm concerned as I haven't received the email confirmation of the upgrade yet, even though the sales person s...

My iD / Plan types, upgrades & plan changes
191 3
Rank
8 months ago
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g4jnw Civilian

Not a good way to treat a loyal customer

Yesterday i used chat to talk to an agent, Ok im elderly but don't like to think iam. I have been with ID for a good while and in fact persuaded my wife to move from Vodafone to ID. I have never given my mobile number out apart from Dr's and Dentist but ive had more and more spam calls with spoofed...

Welcome / Ask a question
183 7
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2 months ago
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Simone94 Civilian

Scam: how can I get rid of it?
Solved

Good Morning, A few hours ago I received this text: WildCat FreeMsg: Thanks for subscribing to WildCatGames from BonaFideMobile. Unlimited Games FREE for 24hrs then £4.50 every week until you text STOP to 65799. HELP? 03333134959 or cs@wildcatgames.com. Go to https://www.wildcatgames. com Charge ap...

Welcome / Ask a question
457 1
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3 months ago
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Steanie Rookie

Got to be a scam

I recently received the following text message which had me going for about three seconds only because Three are ID's carrier: FROMTHREE: There was an error with your latest invoice. Please insure that your information is up-to-date to aviod late payment fees http://supersendsms.com/My3 I assume i...

My iD / Bills, allowances & charges
92 1
Rank
3 months ago
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Rank
Douglas Civilian

Spurious “ out of plan text charges”.
Question

I have this month received two out of plan text message charges @ £4.50 each to 80045 ! I have never sent any text to this odd number and am furious as it has bumped up my bill by £9.00. Called iD customer support and they were not prepared to offer a refund as clearly I’ve been victim to some scam...

My iD / Plan types, upgrades & plan changes
433 7
Rank
7 months ago
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iD Mobile iD Mobile Employee

F.A.Q. How to stop nuisance calls and texts

How to stop nuisance calls and texts

Are you getting nuisance calls or texts on your mobile? You know the kind of thing – offers to help with PPI claims or ‘that accident’ you’ve just had, or perhaps even perfectly legitimate companies trying to sell you stuff you just don’t want. If so, there are a few things you can do to stop them....

Welcome / Blog posts and competitions
1027 1
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Rank
8 months ago
Nealmatt92

Need help with tracking my order
Question

I have just received my confirmation email with my reference saying my order has been dispatched however I’ve been given no tracking order for DPD so I’m not sure as to how I’m going to sort that out. I also cannot ring the Customer service number to speak to someone because it’s asks me to enter...

My iD / Delivery
933 2
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8 months ago
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Emily

Stop texts and calls from premium rate number
Solved

Hi there, quite a few members of my family have been hit by the scam of a premium rate number texting you (costing you £4.50) and there is nothing you can do about it bar going to the regulator - but they haven’t been able to do anything about the issue either. The advise is to ask your network pro...

My iD / Bills, allowances & charges
671 3
Rank
9 months ago
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juliandee Rookie

Phone not receiving otps
Question

I've seen the previous topic and I don't have a problem with Santander OTPs but do with online credit card purchases with both M&S Bank and HSBC. Can anyone advise? Many thanks, Julian

My iD / Coverage
133 11
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1 month ago
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edennis

i cant recieve texts
Question

I cant recieve any texts from a certain number in the london area, even though i can send them and i am also in a similar area.

My iD / Coverage
48 1
Rank
1 month ago
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Amurphy7

Waiting to see if I have been accepted
Solved

How long does it take to hear back if I've been accepted for a mobile contract phone that I have ordered

My iD / Getting started
300 5
Rank
4 days ago
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shoaibs48 Civilian

I have been charged £4.50 for a text I didn't sign up for
Solved

I received a junk text msg on 31 December but I just ignored it as I didn't ask for it. I checked my account and it says it is charging £4.50. how do I cancel this and stop the money going out.

My iD / Bills, allowances & charges
6676 9
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11 months ago
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iD Mobile iD Mobile Employee

European Language Day

European Language Day

Learn a new language with these appsToday is European Language Day, a day to celebrate the huge linguistic diversity across Europe, and raise awareness of the benefits of learning a new language at any age. But what are the benefits, and what’s the best way to learn?Why learn another language?You’ll...

Welcome / Blog posts and competitions
2678 0
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2 months ago

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