Roaming & International.

Me and my wife both got new 2 year contracts last week with new iPhone 16’s. We are now on holiday in Spain. We can both make calls but cannot receive calls. Data works fine. When someone tries to phone our numbers they get a message saying that “the person you are trying to reach will not accept this call”. I have tried all troubleshooting steps, selecting different networks (Orange, Vodaphone, Yoigo, Movistar) and have the same issue. I have tried de-activating and reactivating roaming and international through the ID app and still the issue remains. I have tried live chat who can’t help with this issue other than tell me to try the troubleshooting steps.Interestingly it looks like the person in this thread only a few days ago was having the exact same issue: Can anyone help resolve this please. The issue looks to be on ID side rather than due to phone. 

I purchased Roam Beyond before my trip to Turkey but all data I have used is being added to my bill. 

seems like a lot of customers have had this issue but i’m not sure if it has been resolved?  i have landed in nyc and my data roaming is not working. i have data roaming turned on, my bill cap is set, i have reset networking settings ive legit tried everything?? can someone advise ?? 

I've had to make some medical calls abroad (USA) and have hit the £50 cap. I'm unable to make any further calls, which may be urgent and I'm unable to remove that cap. How can I enable the ability to make further calls if required?

ID RUBBISH CAN NOT GET TO TALK TO ANYONE, ON HOLIDAY IN AUSTRALIA RECEIVE TEXTS  EVERY STATE YOU ARE IN, SHOWING ANOUNT PER CALL YOU MAKE, CALLS ARE LESS THEN 2 MINUTES AND YOU GET CUT OFF DURING THE CALL ASKING FOR MORE  CREDIT TO BE ADDED NOT GOOD WHEN TRYING TO SORT OUT TAXI PICK UP FOR AIRPORT WHEN FLIGHT HAS BEEN CHANGED CANT GET OUT OF CONTRACT UNTIL NOVEMBER 2025 😡😡

Hey all, we are travelling to the Maldives soon and I’d like to no if I can use roaming and my current mins texts whilst there?? If not what add ons do I need please? thank you in advance 

Can I use my minutes and data free in the Dominican Republic ? 

My bill is showing 2 charges. One for a Daya Add on for Morocco (£16.xx) and one for Everywhere Roaming (£20). I purchase the data add on but not roaming. Please advise why I have bee charged twice Thank you 

I’m going to France for a week, which is included in my EU roaming.  But I’m flying in and out of Geneva airport in Switzerland and want to set up being able to make a call to the transfer company there on those 2 days - a week apart.  It says it’s £5 per day but gives me no option to choose which dates..   It will only do it for today.  That is no good! I can hope to remember to do it on the day I travel out at 3am,  but how do I do it for the day I come back?    I could book for 10 days but don’t really want to pay £35 for 2 quick phone calls...

HiI flew to Geneva and received the welcome to Switzerland text message 1717pm.  I then walked through the airtport to my bags and received another text message at 1742 to say I had used 100% of my £45 date roaming cap.  My phone was switched on but wasn’t in use between those two times.  Can someone please explain how I managed to use £45 of roaming charges on an “asleep” phone in 25 minutes please?Many thanks, Rachel

Are there any issues using my ID Mobile plan in France ? I have read about some mobile data problems in the past, thanks in advance.