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  • 476 Topics
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daniiiiiv
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daniiiiiv
started this topic

How you can make an answer better

Hi all! :) I'm terribly sorry for sounding like a nag, but i'd like to request that when anyone posts a question of issue that they provi...
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iD Mobile
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iD Mobile
started this topic

What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in...
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iD Mobile
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iD Mobile
started this topic

Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so t...
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476 Topics

techjones

How can I create Brother Wireless Printer Setup easily?

From last few days suddenly my Brother Wireless Printer throwing some errors and displaying printer is not connected properly. After trying lots of methods to get rid of this issue, I come to know that I have to create Brother Wireless Printer Setup once again in my PC. Afterwards I will be able to...

68 1
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4 months ago
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iD Mobile iD Mobile Employee

What content would you like to see on the iD Community?
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We are interested in finding out what you would like to see on the Community, that you would find useful and helpful? 😁

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4 months ago
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Ed Doughty

Received new sim and doesn't activate after a full day
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Received and activated a new sim after having phone stolen and after the 24 period is has not activated. What should I do to try and activate it?

114 2
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4 months ago
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al09 Civilian

WiFi calling - iPhone 6
Solved

Hi, I'm currently with GiffGaff who do not have wifi calling on SIM only (on an unlocked iPhone6), but the 3/4G signal in my home is very poor, so my question is: Is wifi calling available with ID mobile on SIM only packages?

244 11
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4 months ago
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HolyJoeMuttley Civilian

Upgrade Due and phone becoming faulty
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Why is it that a few weeks before a phone upgrade is due does my phone start playing up? Strange isn't it!

165 15
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4 months ago
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Breton Lad Civilian

Entering numbers on IVR's not working - LV Insurance
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Phoned LV insurance this morning and got the "PRESS 1" for this "2" for that etc. Pressed numbers on my phone and nothing happened. Why not?

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4 months ago
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iD Mobile iD Mobile Employee

Apple unveils new iPhone

It is that time of year again! The wait is finally over and we are excited to see what Apple have announced with their latest Apple event and can confirm the new phones that will be launched are: iPhone 11 iPhone 11 Pro iPhone 11 Pro Max All-new camera systems. Longest-lasting iPhone batteries*. An...

734 3
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4 months ago
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Epjholmes Rookie

Your favourite thing about iD Mobile

HI there just wondering what your favourite thing about ID mobile is as there is many great things about it !

1047 13
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4 months ago
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iD Mobile iD Mobile Employee

International Podcast Day

Monday 30th September 2019 is International Podcast Day. A day to celebrate the power of all things podcast. Whether you produce your own podcasts, are an occasional contributor or just a regular listener, then 30th September is the day to get together with fellow ‘casters and spread the podcast lo...

263 4
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4 months ago
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shoozpup Civilian

phone with split personality! (Different number after port on texts)
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I’m guessing that this is a porting issue but...... I just took out a new contract and got a PAC code from my old network to keep my old number. I got a text from ID saying my number was transferred and it shows up on my dashboard when I log into ID online or with the app. When I make calls it’s al...

132 3
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4 months ago
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neilkachu

Unable to order a SIM
Question

Hi, Ive tried several times over the last week to order a SIM to swap to your network, but every time your system tries to take the 0.01p payment it appears to do something then fails back to the payment page with no error. No payment is being taken my end. Ive tried multiple browsers/devices and...

82 2
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4 months ago
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Ruzhyo Phoenix Civilian

When will my number transfer?
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I signed up to Id on Friday. It's now weds eve and my number has not transferred. What is going on? St this rate I'm gonna end up paying for 2 numbers as the old networks bill payment date is near and the Pac code expires soon. I'm beginning to wonder if I made a mistake signing up to this network.....

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4 months ago
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mhood856 Civilian

Rewards Scheme
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Do you get a reward app with iD mobile was just wondering? Thank you.

73 5
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4 months ago
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Aftab

lost sim - need a replacement
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Hi there, I have lost my sim. Can I have a replacement one please? Thanks

110 1
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4 months ago
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iD Mobile iD Mobile Employee

iPhone 11 now available to order

We’ve got some exciting news - you can finally get your hands on a shiny new iPhone! With its stunning AI camera setup, you can nail portraits, footage and night shots first time. Up your social media game with slo-mo selfies, Hear the finer details with Dolby Atmos, and browse all day with a batte...

522 0
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5 months ago
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g4jnw Civilian

Not a good way to treat a loyal customer

Yesterday i used chat to talk to an agent, Ok im elderly but don't like to think iam. I have been with ID for a good while and in fact persuaded my wife to move from Vodafone to ID. I have never given my mobile number out apart from Dr's and Dentist but ive had more and more spam calls with spoofed...

191 7
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5 months ago
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cheapopete Civilian

How can I close a sim only account to stop bills. Not used for 2 years forgot number.
Solved

I'm partly deaf with severe tinnitus and can't hear some words on phone services. Can't get on chat, it's often not working as far as I can tell. So how do I close an account I can no longer use, if I don't know the phone number. Thanx in advance for anyone who can help. 🙂

111 4
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5 months ago
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Anonymous

New Customer, With A Great Deal

Hi ID Mobile Community, I'm new to the network and have recently purchased a SIM only deal with 1200 minutes, 2.5GB data and unlimited texts for £7.00 a month (which might I add is a great deal). I also clicked on a link from Google which brought me onto this forum and so I decided to create an ac...

296 1
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5 months ago
rliu1990

30 day period for cancellation
Question

Hi I'm cancelling my contract for 3, I've received their SIM and the phone number will be transferred tomorrow, 13 September. My billing month runs from 15th to 14th, so I would have had another month starting from 15 September. I am on a rolling monthly SIM only contract. Will I be charged for 15 S...

51 1
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5 months ago
Manuelgiglio06

I have minutes left,but i can’t make any calls
Question

Hi,I’ve tried to call,but there’s always this message saying that I’ve reached my capped limit,so I must pay or increase my extra usage limit. The problem is,I’ve got a lot of minutes left,I’ve never been late with any payment (even the latest,it says I don’t have to pay any extra) and I increased m...

43 1
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5 months ago
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Eldarvox Civilian

No signal, so want to end contract & return phone
Question

joined ID Mobile in April, and despite checking on line the network coverage map assuring me I had a good signal I found that I was unable to use my phone for voice or data in the house and really outside. I knew I would be moving house so waited till the move in July after checking the coverage map...

125 1
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5 months ago
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Nmattogno

I need proof of purchase and I cant seem to be able to get it anywhere in my account!
Question

I have been trying to get a proof of purchase from Idmobile to claim a warranty repair for my Huawei and it seems just imposible! Could you tel me how to request ine as soon as possible as i need to send my phone to the repair center and I can’t afford to be without my phone for much longer? It shou...

48 1
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5 months ago
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Taimoor Rookie

Who should I complain to about lack of or poor coverage - 3 or iD
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Is it better for me to complain to 3 or iD for my poor signal problems as well as slow speeds because I haven’t tried complaining to iD yet - I’ve complained to 3 but they’re quite slow in actually doing some fixing - is iD able to put any sort of pressure on 3 or not?

77 1
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5 months ago
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Taimoor Rookie

Carrier aggregation on iD Mobile
Solved

Three UK had started offering carrier aggregation for a couple of months now and I'm wondering whether iD users have this capability. I've passed many 4G+ locations on nPerf but on my phone (Voda S8), I've only recorded and seen 4G. Can anyone confirm this please? Regards, Taimoor

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5 months ago
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steveTu Rookie

Database accuracy.....?
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I have tried to phone on 7777 and live chat - both are busy. I received a letter this morning addressed to a certain 'Amanda Coe' with my full address. There is no one at this address by that name. The letter goes on to talk about a complaint raised with yourselves by Amanda in November 2018 with...

358 18
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5 months ago

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