I have had no signal at home for the past 3 days and my wife who is also on ID is the same. Our postcode is CH66 4PB. If this persists we will have to find an alternative network provider 😔

Is Morocco one of the inclusive roaming countries?

I changed to a newer phone a couple of weeks ago (iphone 7 to iphone 12) and have been having problems getting and making calls when at work.  There is very little signal in the building so the phone uses wifi calling when I’m in the office which worked fine before - I’m using the same SIM card as previous.  I have checked when at home and WIFI calling works fine there (put on airplane mode to check) so it is just when on the work WIFI that it does not.  Tried called over Whatsapp at work and this works ok.  Not sure what to try after that - if I cannot get it working I will need to change provider as I cannot  continue with not being able to use phone when in the office. 

Since yesterday my phone data has been really slow, it was working fine before.

I live in Doncaster and Virgin media is down at the minute and so I tried using my ID data instead but that is also having issues. I have noticed before that when my internet is having issues, my mobile network does as well, why is this? 

Hi I need to switch my number over PAC number is [REMOVED]

I have absolutely no signal right now and have frequently experienced drops and cut-offs in recent days.  I don’t know what to do.

For the last two to three days my network keeps dropping out and only have "emergency calls only available" if I reboot the phone a couple of times it then managed to connect to the network but then after a few hours drops connection again. Why has the network become so up and down.

Cant make phone calls  

I am not getting any text messages in my iphone 15 pro max phone from past few months

Not receiving incoming calls 

Hi. I joined id mobile 1 week ago and have a problem. I currently own a samsung galaxy note 3 and have never had this problem be for. My phone has had a o2, Tmobile and EE sim in it and i have been able to use all services. I came from EE to ID a week ago.Putting my ID sim in the phone i thought everything was working, i can send and receive texts but cannot make or receive calls. My phone says its registered on the network. My mum tells me shes ringing me but my phone does not ring, i get voicemails my side and the phone does not ring. Looking through the forum for answeres i think i need volte enabled on the phone, i have LTE but not volte. My phone is to old ?. I also have a galaxy s7 given to me but its network locked to  EE. I am in the process of trying to get the phone unlocked so i can use the ID sim in it.Any Help appreciated 

Hi I’m constantly being told that my phone is going to voicemail. I’m having issues with making and receiving calls. Since Chang over to your service it has been really poor. I haven’t been apply to access my app for a month the fact that my phone constantly has no signal is a huge concern as I have 2 young children and can be contacted at any point regarding them when they  are not with me 

I can’t make or receive calls in my house despite having a signal. I have an iPhone 16. I have turned on wifi calling. Switched phone on and off. Reinserted Sim. I am missing important calls what can I do? 

Does anyone on here live in Glasgow, asking because I am interested if you get a good signal when using Data? I find it to be terrible almost everywhere!

Since moving from EE  it’s becoming increasingly frustrating I am unable to use the phone for any sort of browsing texts or calls. When I do a speed test at home while I’m getting 2 bars of 5G coverage it won’t load up web pages, the speed test came back at 6mbps which is ridiculous for what was advertised. It used to be in the hundreds with EE, internet used to be instant. I’m constantly getting calls dropping and texts not coming through. Confirmation codes to log onto sites don’t come through which has been a nightmare for me. It’s not just at home. I went to Meadowhall even on a quiet evening it was impossible to use my phone at all, recently in York it was the same. Couldn’t even load maps, I was lost! It’s just happening far too often it’s not usable. I want to know if this contract can be ended early I want to go back to a good network I feel absolutely scammed.

I have just switched over to ID Mobile, with three as the network provider. The data coverage is incredibly poor and I can only get 2m/bs in the EH11 area. How can I improve it?

I am currently 18 months into a 24 month contact. I have a Samsung phone. The last week i can not receive or make calls unless i am in a WI FI area. Roaming is not working outside of WI FI. I have switched phone on & off. Checked settings are correct. Not been changed at all so confused why this is happening all of a sudden. I have a few life limiting health conditions & rely on being able to contact people. This is unacceptable service (not that i am receiving any value for my contact) My contact is Unlimited Data,Calls & messaging.Maria  

Since joining ID mobile my signal is terrible specially when im indoors, i have to ask people to call me back constantly........tbh wish i had stayed with Vodafone Anyone else have constant issues?

When using Wireless Calling I find that there is frequent change from duplex to simplex conversation! I can hear the other party but they suddenly cannot hear me. I also find that sometimes there is no dial tone available when I attempt to call a known number - either mobile or fixed. I have an iPhone 11 and the ISP is TalkTalk.Today the conversation changed to one way four times in a single conversation and each time my contact had to initiate the call afresh.HELP!

I need to report an issue with my network coverage in my area. I have not been able to make or receive calls since yesterday morning- so it has now been well over 24 hours! When I’m away from my WiFi (whilst out walking my dogs) I have absolutely no signal for anything.  How can this be fixed?? I can’t talk to anyone from ID. Not sure what to do. Please help…

Since joining ID mobile my signal is terrible specially when im indoors, i have to ask people to call me back constantly........tbh wish i had stayed with Vodafone Anyone else have constant issues?

Hi allWe have 2 ID sim in the house, it is been 2 days that the Internet is really slow in the area .Advise please Thanks 

I need to report an issue with my network coverage in my area. I have not been able to make or receive calls since yesterday morning- so it has now been well over 24 hours! When I’m away from my WiFi (whilst out walking my dogs) I have absolutely no signal for anything.  How can this be fixed?? I can’t talk to anyone from ID. Not sure what to do. Please help…

No network, or. Ability to make and receive calls for last 48 hours. Very frustrating and unacceptable, LN10 area. IPhone 16.