My son has got a SIM card from iDmobile but has changed his number.  All has been working well but we don't seem to be able to register him to use the iDMobile app because the system doesn't recognise the number he is using.  Any advice.  We need to get this sorted asap so he can view his data usage while in Italy next week.

I am unable to see any details on my account (app and online), the message is saying, ‘Oops, something went wrong...try again’. It just shows the same message when I try again or reload the page.  

I would like to chat with someone