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3G is being switched off and I can't make calls. What do I need to do?

3 months ago

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Your Phone & SIM.

Your Phone & SIM.

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1562 Topics

Recent feedback.

Most replies Most views Newest first

Amanda CowlingNewbie

asked in Your Phone & SIM.

keep my mobile number

6 months ago

ChibuzorNewbie

asked in Your Phone & SIM.

How do i register my number on WhatsApp ?

I’m unable to receive sms code from WhatsApp. What do I do?

6 months ago

Fatima HaroonCivilian

asked in Your Phone & SIM.

main id mobile website change

My husband bought the phone for me. I want to change the main id logged in for this mobile. How do i do that?

6 months ago

David ScottCivilian

asked in Your Phone & SIM.

I can’t remember my password to login, click to change my password, but nothing works. Any ideas?? Turned phone off, re started app not sure what else to do

6 months ago

Erin LynchCivilian

posted in Your Phone & SIM.

bill

I’d like to speak to someone about my bill

6 months ago

Matthew PurdyNewbie

posted in Your Phone & SIM.

PAC Code Says I Have A Problem

I have received my PAC code from my old plan which was three then when I type it in on the ID Mobile app with all the details it says that a problem has occurred meaning I can’t obtain my old number. I’ve double checked all details and they’re correct, I also thought it might have been because I just got the phone so I tried again the next day and it’s still not working. Wondering if you could help? Thank you Matthew

6 months ago

LillzCivilian

asked in Your Phone & SIM.

proof of purchase for insurance claim

I need a proof of purchase for insurance claim... Original receipt doesn't have IMEI number on. They require… 1. Proof Of Purchase:- Name and address Make and model of device IMEI number (mobiles only) Date of purchase Thanks

6 months ago

Ahamed ShekeelNewbie

asked in Your Phone & SIM.

worst network ever

Network issue; can’t even use data for browsing I have taken contract iPhone with ID mobile and there is no network for the sim everywhere. Still struggling more of the time to use data for browsing and some other times for calling as well. They says it’s 4G but am getting 2G. I can’t even cancel my contract because it’s been a month I purchased. So please anyone can tell me what to do.

6 months ago

Ian WorthingtonNewbie

asked in Your Phone & SIM.

Mobile data abroad, is it unlimited

Last year Feb, March 2023 I was getting unlimited data in France, is unlimited still unlimited or do they throttle it to 30gb.

6 months ago

Cat FreemanCivilian

asked in Your Phone & SIM.

Why should I sign an ID Mobile contract if the CPI increase cut-off date isn't mentioned anywhere?

I am looking to buy a mobile contract from ID Mobile but I do not want to risk buying the phone in almost March, only to have the tariff go up with CPI inflation just 1 month later, I would prefer to wait until May to be safe. I’ve had to scour the internet to find one ID Mobile ‘helper’ confirm that the cut-off date is 1st February for the increase, that is to say if I buy a phone now (24 February) it will only be subject to the inflation increase in April 2025 rather than the one this year. But if this cut-off date isn’t mentioned anywhere in the Contract or Terms and conditions, why should I risk signing it?

6 months ago

Dilek KarakusCivilian

posted in Your Phone & SIM.

Samsung S23- sound vibrating with air being sim slot

I upgraded my contract with new Samsung S23 in june 2023. I have problem with the sound, sound is vibrating when playing videos. I took it to a phone repair shop and been told there is a manufacturing issues with Samsun S23 SIM slots with air being trapped in the slot causing pressure on the adjacent microphone and causing ths soundto vibrate. They told me they cannot fix the problem, i will have to keep taking the SIM slot out to relieve the air pressure. I want to return to phone back or replaced.

6 months ago

Andrew RossCivilian

asked in Your Phone & SIM.

Proof of Usage

Hi there,I need proof of usage for my sim as I have an insurance claim to makeAndy

6 months ago

Ian WorthingtonNewbie

asked in Your Phone & SIM.

Zte Lte mifi apn settings for Europe

I hava an unlimited id sim currently working in my ZTE LTE mifi unit, at the moment it is working great, although it thinks it's a 3 unit in the apn settings, will I have to change the settings to work in Europe. It is set to roaming. Also will it still be unlimited in Europe for 90 days like it was last year.

6 months ago

Rach PitsonCivilian

asked in Your Phone & SIM.

faulty handset

I recently bought a Pixel 8 phone on contract but have noticed there's a dead pixel on the screen. How do I go about getting a replacement?

6 months ago

Ahamed ShekeelNewbie

asked in Your Phone & SIM.

poor network

6 months ago

Mark MurphyCivilian

asked in Your Phone & SIM.

Moving my number

Hi, I need to move my number from my id mobile SIM to another SIM without cancelling my id mobile service. Can anyone help as I can't find an answer anywhere?

6 months ago

Stephanie NormanNewbie

posted in Your Phone & SIM.

not working phones

Please can someone help. I can’t get a security code to come through on my mobiles as they have both stopped working, please 🙏 help me I’m panicking it’s not working and I’ve been ripped off

6 months ago

Stephanie NormanNewbie

posted in Your Phone & SIM.

vodaphone esim compatibility

I’ve recently received my new phone and got the pac code from Vodaphone but it’s not switched over. It’s saying sun not compatable . I’m having a nightmare. I have both phone but neither is working. Great

6 months ago

Robert FoggettNewbie

asked in Your Phone & SIM.

old number not ported over

Had text saying number ported over but not the case, phone has new number, have tried removing SIM and restarting etc with no effect ?

6 months ago

Jojo69Newbie

asked in Your Phone & SIM.

my bill

Why is my bill for this month showing 30.99 this month when it should be 25.99 unlimited calls. Text and internet

6 months ago

Simone1997Civilian

posted in Your Phone & SIM.

No network connection

For the past couple months I've been experiencing no data coverage when I am outside and inside my home. I can't make calls or use my data at all. It only allows emergency calls. I don't know if its because more people are joining the network and iD hasn't improved their coverage, but no matter how cheap your sim only deals are nothing is worth this hassle. I've made the decision to finally leave after being stranded yesterday unable to make any calls as my data kept on dipping in and out. Going through other articles this seems to be a major problem. I'm going to a more reliable network like EE as even though it may be more pricey at lease I can RELY on their network coverage.

6 months ago

Itzzia21Newbie

asked in Your Phone & SIM.

Buying a phone contract

Hello everybody! I've been with iD Mobile almost a year and I'm looking to buy a phone for myself. However I was looking for a phone from the upgrades section, they haven't got the one I was looking for which is the S24 Ultra. I went through the deals and saw the phone I’ve mentioned but thinking can I buy this phone even though I'm with iD Mobile? Like can I still buy the Samsung Galaxy S24 Ultra with the same account? Thank you everyone and hope to hear from you soon.

6 months ago

lg123Civilian

asked in Your Phone & SIM.

Phone struggling to connect to network

Hi, I got a new ID mobile sim only sim about a month ago. I live in Oxford, UK. This network seems extremely unreliable for mobile data - often having no connection at all on 3g/4g/5g. I know the network was down 10/2/24, I have problems other times as well. For example on 17/2/24 I had no mobile internet most of the day, right now at work I have no mobile internet either. I’ve tried putting the sim in different handsets, restarting the phone and resetting the data connection.Any help much appreciated

6 months ago

Chiamaka4Civilian

asked in Your Phone & SIM.

mrs ifeyinwa Uzoalor

Update me pac code

6 months ago

Niamh WoolrichCivilian

asked in Your Phone & SIM.

Help

i have recently joined id mobile and i have sent my PAC number over so i am able to keep my number but its been nearly a week since i did that and i cannot ring or message anyone or receive messages and calls i have no service aslwell so something is wrong. i also cannot register for the mobile app as the security code thats gets sent to your number doesn’t come through as my number seems to not work i have job interviews in waiting to hear from and i need to ring dvla to tax my car before tomorrow and i cannot do any of those things because my phone number isn’t working. Please sort this immediately!

6 months ago

Page 33 / 63

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