Im looking to add a sim only deal to my account for my son is this possible?

Hello,I’m hoping that I can get some help from the forum team as the ChatGPT bot had me going round in circles.I am trying to port my number from Lebara to to ID mobile, after starting an iPhone 17 contract. I’ve been with ID mobile previously and the bot keeps saying that my number has already ported and is active on a different pay as you go plan, when it isn’t, as the number I want is currently with labara, and the account is still active!  Please can a member if the forum team please help me to resolve this, as it is incredibly frustrating. thank you!

Hi,I bought a google pixel 9a from carphone warehouse about a month ago. I was supposed to receive a £50 curry’s gift card but have yet to receive anything. Not even sure if it comes by post or email. Can anyone assist please ?many thanksjohn

Does IDmobile support a router using band aggregation and/or telephony? Thanks in advance.

After using ID mobile successfully for 1 hour, my phone experienced a factory reset, then i am DISCONNECTED with ID and the customer service cannot give me real solution but kept saying technical support ticket is submitted. After requesting for multiple esim profiles, none of them is successfully installed The port-in is scheduled for today, which O2 has confirmed that the number is ported successfully, and when I tried to dial the number it said “number is not recognised” so I cannot use any services from ID, not the number provided by ID, nor the ported in number. Any advise please? I dont wan to being disconnected for 72 hours just waiting for the update from technical team. (More hilariously, after I asked the status of the “tickets”, the customer staff asked me if I want a complaint? Come on, I am here to seek for using my phon number)

Who won this competition? https://community.idmobile.co.uk/articles-and-competitions-45/win-a-garmin-watch-with-our-top-hiking-app-tips-84132/index21.html#  

All I want is a copy of the welcome email, or for someone to speak to so I can transfer a number from another provider to my existing iD account.Apparently, that’s too difficult for the chat bot, and it isn’t able to put me through to a person as i’ve been getting this message for the past hour… Bot WC said:I’m sorry. I’m not available to chat at this time. Please try again later and I will be glad to help you.

Bought a new eSIM for family member, switched number from giff gaff, transferred last week and been having issues with text messages and phone calls. Not been able to set up the id account as no code or text messages being received from id mobile - tried everything! And not happy

send me a PUK code now please I’ve been off air for one month now ?

i’ve received my new phone and the sim card is missing 

HiI recently upgraded my phone and ID contract, but I appear to have lost my rolled over saved data from my previous contract, is this normal?

I cannot connect to mobile data on landing in Spain. Phone says you have lost data connectivity because you left your home country with data turned off. I have tried a manual reset of mobile data but its the same. I can only use phone on wifi

Hi guys,I need to contact IDMobile to cancel an order (I have ordered the same phone twice as the confirmation emails went to spam). When I try and use the livechat function it asks for my last bill amount and idmobile phone number - as it’s not active yet I can’t provide this.  Any ideas on how I can get through to an agent without this? Thank you!

I require a PUKCode I’ve been trying for over 1 month and as of yet you’ve been unable to give me one now put me through to a human agent to get this sorted ?

Hi New to ID. Had number porting completed confirmation text yesterday at around Noon.  But it doesn’t seem to of been completed as my phone is not able to get message from others apart from ID and my number is showing as the ID sim number when I message out….. any suggestions? Or shall I just throw my phone at the wall as getting frustrated lol

I want to change my contract sim number and swap it with new number but needs old sim number as well so want to shift my contract on new number by keeping old number active. Will it work or I will lose my old number?

Hi everyone,So, l don't know if l've been a bit stupid. On receiving my new phone, l decided to put my EE sim (port 1)  into the phone along with the ID mobile sim (port 2).The number port date is set for the 25th September. I've just received a text from ID informing me of a new number 🙃  I'm guessing this is just temporary until the the number is cancelled with EE and ported over to ID ??   Or... have l messed this up by putting the sims in at the same time.  Appreciate the time taken 🫡 

Hi, is there an option to cancel my plan for 3 months if I’m out of the UK & won’t be using my plan allowance at all?

Hi, I have paid £35 for 20gb of data for 10 days whilst in Turkey but it's not working. I have turned my WiFi off and have turned data roaming on but none of the available networks give me any data. Please advice. Thanks 

HiWhich add-on would allow me to send Multi media messages (MMS) by text (SMS)? Or next time I change my phone plan, is there one which includes MMS messages?  Thanks Amy 

Hi I ordered the base iPhone 11 a week or so before it’s release (19/09) anticipating reviving the device on release, but upon receiving the confirmation email I have been informed the estimated delivery is sometime in October (09/10) is the estimated date on the email, has there been an update on if this is still the case? 

Hi I ordered the base iPhone 11 a week or so before it’s release (19/09) anticipating reviving the device on release, but upon receiving the confirmation email I have been informed the estimated delivery is sometime in October (09/10) is the estimated date on the email, has there been an update on if this is still the case? 

I've paid my ID bill twice in September but I'm still unable to text or make calls. ID are atrocious for helping, with no number to call or anything but this community help thing. I've tried everything. I get a connection for seconds then it goes. No one call call or text me or other way around. Help!!! !

send me a PUK code now please I’ve been off air for one month now ? Your moderators are pathetic they don’t give you answers

I ordered new mobile contract today . I entered pac number to switch over and got order number . I haven't received any conformation email. Can somebody check this for me ?