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2908 Topics
MydyKandy01
Active Contributor
asked inAsk a question.
When is this issue going to be resolved over not able to make or receive calls Leeds?
For over 4 hours I am unable to make or receive telephone calls Leeds. Does any engineer know how long this is going to take to be resolved please?
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Samantha Jane
New
 Contributor
asked inAsk a question.
Realme X2 phone... not able to receive or make calls
After today’s outage, and suggested remedies. I am still unable to make or receive calls. Is this because my phone in not compatible with the changes or because I have not managed to alter the settings. Does anyone know please if the Realme X2 phone is compatible before I purchase another phone? thanks in advance
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Mary Ridley
New
 Contributor
posted inAsk a question.
no network
Why has the network been down now since 1 pm now 9.15 and no explanation of what the problem is
551
N
D
Community Member
posted inAsk a question.
Not receiving calls or letting me ring.
I have missed 3 calls, showing up as missed calls yet my phone didn’t ring. It’s not allowing me to make calls, just says “calling” but it doesn’t ring out. My 2 daughters are on this network too and they’ve got the same issues. I’ve gone through all the troubleshooting and nothing is showing as a problem. Any help please?
1171
Tyler C
1
Community Member
posted inAsk a question.
Garbage
WHAT DO I HAVE TO DO TO GET SOME SUPPORT. WAIT 3 DAYS ON HOLD!!!!
241
Tyler C
T
New
 Contributor
posted inAsk a question.
can't make calls
I still can't make calls
1079
MydyKandy01
I
Community Member
posted inAsk a question.
Incoming and outgoing calls have stopped working
Hi everyone, I've been using the network since January, but lately my incoming and outgoing calls have stopped working. I can't even call ID support. The SIM card is active, the Internet is working. Can you help me figure out the problem?
2294
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D
Community Member
posted inAsk a question.
can’t make calls today
Can’t make phone calls , how long Will take to id network to solve the problem?
812
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Lorraine Cushway
Community Member
posted inAsk a question.
Sending or Retrieving Phonecalls
I cannot make or receive calls. In the past hour I have received 3 voicemails and I cannot retrieve them. Is there a problem. I live in Wishaw, North Lanarkshire. Is this something to do with the storm.
1666
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Jen Costall
Community Member
posted inAsk a question.
No calls
Unable to make or receive calls unless via WhatsApp? when will this be resolved?
482
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Tommyadam
Community Member
posted inAsk a question.
rubbish network
Bad service not one answer from ID
152
N
C
Community Member
posted inAsk a question.
calls not working - when will this be sorted ?
This is absolutely disgraceful! Extremely important calls have been missed and not to mention that my children couldn't call me if they needed to! 😡
2464
N
I
Community Member
posted inAsk a question.
can'make calls, mobile internet working
When is it going to be resolved? Been down for calls and mobile internet. Tested in multuple areas of sheffield.
54515
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S
New
 Contributor
posted inAsk a question.
Countrywide fault
There seems to be a countrywide fault, Wales, England and Scotland.How lond will ID mobile be down ?? I have only been with them a few weeks. Not a very good start.
973
S
S
Community Member
posted inAsk a question.
My whole family are unable to make calls
I'm unable to make or receive any calls. I noticed this around 13:00 today. My wife and sons were also unable to makes or receive calls. Have tried over WiFi to no avail. I have been on ID social pages and there is no mention. Weirdly we have internet. Plus the app is not working.
1582
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P
Community Member
asked inAsk a question.
upgrade
Help, do ID not have any humans? I have been sent a news letter with better deals fro existing customers than on the app upgrades, how do I get these and keep my number
47310
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N
Active Contributor
posted inAsk a question.
cant make or recieve calls
It’s so frustrating when can’t make or receive calls exp when 80% of appointments are done via the phone now 😭 tired turning phone off and off resetting settings. internet works just not calls tired to check status online but says postcode not real 😂 anyone else this happened once before in Bham so not sure if it’s the new thing id are doing 😒
42412
Tyler C
C
New
 Contributor
posted inAsk a question.
No out going or incoming calls
This is a joke i need to make an important call and I can't
281
Tyler C
B
Community Member
posted inAsk a question.
No Network coverage for calls
In Norfolk cant make or recieve calls data is fine but so annoying any ideas anyone?
803
Tyler C
H
Active Contributor
posted inAsk a question.
Is Id mobile down?
I can't make outgoing calls and can't tell if incoming works either because my partner is also with Id mobile and can't call to check as she can't make outgoing calls either!
15693
Tyler C
N
New
 Contributor
posted inAsk a question.
network and call issues again
I have posted in this forum before and am so frustrated with the lack of support from id we are having constant issues where those says it has a signal but is unable to receive calls. calling the number and it just rings. The phone receives no notification of a missed call and can’t call out. It just hangs without dialling. Have tried all solutions - restarting works for a while but there is no way of knowing when this error has happened. I have done all the things related to the 3G switch off advised in this forum. Honestly will never go with a company again that’s online only with no customer service team, when things go wrong some support is needed. any advice before I switch networks?
5352
Tyler C
S
New
 Contributor
posted inAsk a question.
complaint
It’s been 7days now since my complaint was logged and not a single attempt has been made to contact me!! Reference number 431626817
433
Tyler C
C
New
 Contributor
posted inAsk a question.
No Calls outgping or incoming 🙄 painful!
Phone is brand new S24 Ultra and was perfectly fine this morning.. now all of a sudden no calls out or in! Have been with ID for about 3 weeks after switching... have I made a bad choice? Does anyone know what is going on. Cheers
1646
Matthew T
Chesterpuppy
Community Member
posted inAsk a question.
Just switched today from Sky to ID Mobile and no calls in & out GREAT START!
Switch over perfect but unable to make and receive calls Not an ideal start with ID Mobile - old sim switched off so can’t even use that How long before the fix
713
Matthew T
I
New
 Contributor
posted inAsk a question.
can not make or receive calls
I can not call or receive calls is there a problem either ID network
4842
Matthew T
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