I used to be with 3 who mistakenly canceled My number, I did not realize I would need it to transfer WhatsApp to My ID Number, does anyone know of another way to do this?

How do I contact customer service? The chat is not working.I'm having network and internet problems and I'm working with my phoneNeed help?

I am not able to continue with my insurance claim for a broken iphone as ID mobile will not provide with me a proof of usage document for the dates I need and I now need to wait until late next month for the invoice for the current period before they will provide a separate proof of use document? They have already confirmed that the proof of usage document and invoice are different, just very concerned as I will now be stuck without a phone for a month until I can get this document to process my insurance claim - need help urgently please no one on live chat will listen to me or help

Why is my bill so high , I have just upgraded and it’s well over the amount it was suppose to be? 

Don’t know how to contact customer service 

Hello, I would like to change my contract to another person's name. When I did the contract, ID mobile told this was possible. Please tell me the steps to do it. Thank you. Marcos

I’ve received a text from three threatening to deactivate my phone if I don’t give them my bank details, is this a scam?

Hi I need to transfer PAC code - please advise on how to complete.I also need to apply for the FREE Samsung buds 3 deal with new galaxy note 25 plus. Please advise on how to obtain. 

I need to transfer the number from my old phone to my new one. I have PAC code. What do I do next? 

Hello.Is there any way to set up voicemail, i.e. create a PIN for the first time, whilst roaming? Or will I have to wait until I'm back in the UK?Thanks!

Hi anyone having trouble with their network again today?

Could you kindly provide me with proof of purchase documents for my ID Mobile device or contract? I require this urgently and would appreciate your assistance as soon as possible.

I can receive calls, but I can’t make any.  and  can receive  date  ,     my telephone  is  iphone XS  4G,    i dont  how to do it 

Why can't I transfer my old number?

I cannot get onto the app, it keeps saying my details are not recognised 

I am looking at getting a phone with a SIM through ID mobile but using the SIM in my 5G router. Is ok to do or with there be limitations put on the speed and/or data for the SIM?

I have upgraded my sim months ago now and contacted id mobile on 4 occasions  via chat which has been a waste of my time, no resolution and no contact from customer service with any updates, yet again I am reaching out. My giftcard is not usable and that was the weighing factor of me upgrading the reward. I need this sorted asap because I shouldn’t still be going round in circles months down the line 

Like many others on here I’m a new customer and although I’ve activated my Apple TV offer - the link for the music offer isn’t working . Please send me a new link.i notice it seems to be a US link? Maybe that’s the problem?   

Replace physical sim with e sim? 

 i recently upgraded to S25ultra phone and decided to install an esim which i think has cancelled my actual old micro sim card in my other phone. now I'm abroad the new S25 phone esim isn't working, and neither phone is working with id sim connected. i have my other phone, but as the sim is not connected.  But can i reinstall my old sim card so my old phone works?

Need to talk to an actual person via live chat urgently and although I can see the button I can never actually get into it 

I dont have connection at all Email me please 

I've seen a lot of posts on here from people who either have never received the link or had one that doesn't work. Has anyone recently managed to get the 3 months free Apple TV+? I was about to switch to ID and the free 3 months is a big reason to. ID however are owned by Currys, and unfortunately Currys are well known for not sending the same offer when you sign up for their Perks emails, so I'm not convinced it will work with ID either. 

I’ve recently ported over from EE all seems to be fine apart from I’m not receiving mobile calls from EE numbers (my wife) or Vodaphone (sister in law) either not a bad thing but as I use my phone for work I really do need to be able to receive calls from any network. im lead to believe it could be a split port issue but I’m at a loss how to report it to ID or get any assistance. 

Hellosince Saturday my flat mate and I have completely lost signal at our home address. We’re both with iD and both have lost service at home since Saturday. We know it’s not a handset issue as we’re both having the same issue. We normally get a strong 4G signal at home, 5G outside our home. Now we are getting nothing. We have both been with iD a couple of months, and to be honest we’re really not happy with the service. Can somebody please look into why we have lost signal. Our post code affected is ME13 9SX Thank you