I need help,ever since i joined id my internet has been inconsistent at best, at the moment it doesn't work at all, it has taken me all day to get onto the app due to no Internet. It constantly says high demand in my area. any ideas what my options are?If ID mobile aren't providing me with a usable product or the product they sold me, can I exit my contract? Many ThanksEven this post hasn't been able to send.

I need help,ever since i joined id my internet has been inconsistent at best, at the moment it doesn't work at all, it has taken me all day to get onto the app due to no Internet. It constantly says high demand in my area. any ideas what my options are?If ID mobile aren't providing me with a usable product or the product they sold me, can I exit my contract? Many Thanks

Had the merge of Vodafone and three. Is ID Mobile still using three network or like three using Vodafone network

I can’t make or receive calls. I have dial assist WiFi calling all on  I get text message to tell me I have a missed call but can’t call back or goes to voice mail if I switch my phone off and back on I can make a call but then goes back to not able to make or receive calls 

Hi iam after away off boosting my mobile phone reception for 4g in the caravan ? Outside the van it's OK.   Do you know I you can get an aerial to go out side your caravan which you can then link your phone to , or any other idears, thanks.

I have not been able to receive OTPs on iPhone 15 for months, leading to issues logging into banks etc. I have tried resetting nwork settings and my phone settings show my cirrect phone number with no eSIMs etc.

my signal is getting worse….put sim back in my old phone and its still rubbish

OTP codes not received since joining ID mobile.I left sky mobile last month to join ID mobile. My number seemed to transfer over fine but I have noticed today that I am not receiving OTP codes from multiple sources, ebay, barclays, HMRC etc.They have all said that it is a network issue. I have reset my network settings, checked my number which is correct and various other things that I have seen in the forums.Any help appreciatedIphone 15

Hi, I bought a new sim only deal for my son yesterday, it originally came as an eSIM which activated but showed no signal. I went on the online chat & was provided with another eSIM which did the same once registered. I then went to Curry’s to collect a physical sim this morning but again once activated the phone has no signal. Has anyone had this & how did you resolve it? 

Hi everyone, moving to an area with poor broadband coverage. Only 3 providers suggested, two of which for mobile broadband only.If on an unlimited mobile data plan, could I use my phone as a hotspot for the TV and watch that way? Thanks

Woke up this morning and phone had message saying no sim but the sim is in the phone 

I recently had my SIM card stop working. Just randomly, “no service available”. I tried to request a new eSIM but never received any emails. I contacted iD several times, and ended up ordering a new SIM card. Between then and getting the new SIM card, the services restored itself randomly. But still, I switched SIMs. Bad mistake. Back to no service. No calls, no messages, no data. I tried all the troubleshooting, and my sim is definitely activated. How do I fix this?It is so frustrating. I can’t do anything with my phone unless I’m connected to WiFi. It’s been days now. 

Over the past week or so I keep having no signal when I usually would. The network isn’t down and for some reason I can’t text or call because I have no signal. My husband phone has signal and I always have signal at home so why does this keep happening 

I am a new customer, have activated my sim  a few days ago and have received the email to say my switch is complete. However I still have no service and am unable to use my phone without wi fi. I have switched phones - no luck and turned my current phone off and on again - no luck

Why have I been without service for a week? Service restored for a few hours and then it's gone again. Checking the Three site for network status all it says is there's a problem and it's being worked on. This message stayed exactly the same for 7 days. You need to provide more context once service has been unavailable for more than 48 hours

Since joining Idmobile I can’t make or receive calls 

My ID mobile can't call my child's mobile number (which has also recently been changed to ID mobile). Simply states, when I try to call her, 'not registered on network'We've had the welcome to ID Mobile messages etc. but we can't phone each other or send texts. Any ideas? I can't text her either.We can communicate however and call via WhatsApp. Thanks. 

I have just move to ID from O2 3 days ago with a new iPhone 13.  Transferred my old number 2 days ago.  I noticed that bank two factor authentication SmS  codes were not being received.  Spoke to ID and Apple, Apple have looked at the new phone through a remote screen share.  I had an another new Sim this morning via Currys and reactivated by ID.  Now iMessage does not work.  When I look on iMessage “send and receive”. The phone is not able to verify the number transferred to the sim.  When I swap the sim to another iPhone the same problem.  I am presuming there is either in ID server problem, or the sim/number transfer has not fully worked and may need reconfigurating.  I am now waiting for ID to reply following escalation to their technical team.

When some one calls me. The first attempt will say number is busy and then on second attempt the call goes through.  This works only if called right away the second timeThis happens with everyone. That does not stop here. If they try to call after 10 mins, it will again say my phone is busy and then they disconnect and call again.  Tried network reset. But it did not work. This very much annoying as someone would always get my number busy.. 

Am I able to opt out of the SIM part of my contract, and just pay for my handset.I get no reception other than WiFi.

I recently moved to ID Mobile and can’t believe how bad the coverage is. My calls are constantly dropping out and people can’t hear what I am saying. I notice that there are lots of people reporting the same thing within this community. I am going to report this to Ofcom as I’m currently paying for a phone I can’t use! Hs anyone has any luck with this (or found a solution)

I’m unable to send and receive text messages properly. I can send text messages but then I get a not delivered error message, however the message gets sent. I also don’t receive text messages from people too.  How can I resolve this? 

Is there any update on iPhone getting RCS on iD mobile? I was unaware that iD were just not bothering to enable it, and am considering cancelling my contract over it. 

Is it only me or is this area down yet again. It keeps happening.

For the last few months, my coverage at home in East Lothian, Scotland, and out-and-about in East Lothian and Edinburgh, has become worse. For the last month now, whenever I check Three’s network coverage page, it has said:“We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible. We're sorry for any disruption this may cause and will add any further updates here.” Can ID Mobile (perhaps in conjunction with Three) advise when this issue will be fixed? It is becoming more and more difficult to justify staying on a Three network, and while I don’t want to leave ID Mobile, that is likely what I’ll have to do if this is not resolved soon as I can’t afford to be left without a signal. Many thanks,Alex