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Your iD Mobile Account & App

Registering for the app and My Account, features, technical support

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T
Newbie
TartanNewbie
asked in Your iD Mobile Account & App

No ID Mobile customer service support available

Hi, i have an issue with my service i keep getting disconnected during call and here a message saying “Sorry, your service does not allow access to this number” this also happen randomly when i try to call out too. Also a number of calls failing and people unable to call me.To my extreme frustration i have tried every option on the ID mobile number 7777 and every option leads to the same message directing me to use online chat which is always greyed out and unavailable or to leave a message here which is far from same leave of support available from other providers. i’m disappointed with this service and would like to raise a complaint and discuss my options going forward as i’m regretting leaving O2 for this lack of service.I’m missing important calls and need to speak to an ID Mobile rep asap in private not on a public forum.

17
Kash
iD Mobile Employee
5 months ago
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