App and My Account

838 Topics

Transferring old ID number (from lost SIM) to new ID SIM (with different number)

I got an ID about 18months ago - so all my contacts use this number.I didn’t register for an online account. No need - or so I thought, and for 18months I was right!Now I am sad! (replace this with your favourite profoundly bad language born of frustration)Since then I lost my phone. Ive replaced th...

kids usage - Temporary blocking

is there a way to disable the sim/usage for a child e.g as punishment?

Data usage - Not understood

I have just upgraded my daughter's plan and without using her phone 600 MG of her allowance are already gone. She cant make any phone calls and her plan started on the 15th of september but her data allowance didn't even show when it was gone. I need to speak to them and there is not way of doing it...

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How to register for 'My Account'

How to get the iD mobile app

838 Topics

How do I get help from ID

Apostrophe Issue

Login fails with email

Proof of purchase

How to get a separate account with the same email address

Can I manage both accounts in one app dashboard

PAC submit request

activating sim

Login Dialogue Box - Amendment Needed

Unable to log in due to no text receivable

Customer reference number

Name Change

Unsure about my bill

Wrong data showing on my dashboard

Adult Content Filtering

Messages not sending

Login issues - can't reset password as I don't have the SIM

end my plan

PAC Code Not Working

Can't Log in

help with a lost sim card

How do I check porting progress if any?

Transferring old ID number (from lost SIM) to new ID SIM (with different number)

kids usage - Temporary blocking

Data usage - Not understood

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