The (hopefully) last phone I want to inquire about regarding support on the iD mobile network is the Fairphone 6 (aka Fairphone Gen. 6).Does anyone have any insight as to whether or not I would be able to use this with an existing sim-only iD contract?This seems to be a great option for ethically-sourced materials, long-term sustainability with a design catered to user-replaceable components, a 5-year warranty, 7 Android versions and a whopping 8 years(!) of security updates.Thanks ever so much in advance for any insight anyone might be able to provide.(again, I’m asking on here because iD’s list of officially-supported devices hasn’t been updated for quite some time)

My unanswered calls wont go to voicemail anymore. I recorded my own message, played around with the number of ring times before it goes to voice mail but it doesn’t work anymore. I have tried everything from chaging the ring time to 15, 20, 25 and 30 seconds. I am so frustrated. I had just wanted a standard greeting like the other networks do without giving my name and voice But trying to change the message and changing the number of ring time has messed everything. Please help! Otherwise I will have to go to another network. There is no customer service to help, only automated prompts

Hi I got a reply from Curry’s saying, they sent my phone back for trade in saying the following. If the device fails the third-party check, it could be linked to multiple causes such as a mismatched IMEI with the network, a mismatched IMEI vs the device model; the device could have been blacklisted or blocked and then reinstated, it could be down to errors with the manufacturer.So where do I stand seeing I brought the phone on a contract from Currys lolSo currys sold me a dodgy phone then?

Hello, I have a single line on my screen from top to bottom.  Initially it was intermittent and now it is permanent.  I have restarted the pixel but to no effect.  Should I reboot.  It is less then a year old.  There is no screen damage.

Hi my name is prabhjot actually i bought a new phone but my id esim was working in my old phone now i can’t use it in my new phone can anyone help me  with this please .

Location problems, I live in Berkshire and work in London but cannot watch videos on Sky Sports due to being in an unsupported location. Has my phone left the country without my knowledge. Help please

Roam beyond explains add on for Data but what about Minutes and texts etc. includes in add—ons?! For example if I am going to USA and buy Add on for 10days £35 that will give me 20GB a day but I am curious will I be charged for calling, texting and receiving? Or that will be included in price?

I am entering all my details correctly in the PAC switch section. Both mobile numbers, my transaction ID and the correct PAC. Getting the error "something went wrong" 

I’ve been with ID for years and occasionally update my monthly plan.Since last autumn wifi calling at home doesn’t appear to work at all for incoming calls and after disabling that almost no calls appear to get through (poor cell reception area usually 1 bar 4 or 5G, a few houses either way and there’s a better 1-2 bar 5G signal).Although the iPhone doesn’t ring to inform of an incoming call, the missed call notification pops up seconds later.This has now become serious as no calls from the NHS can get through, recently they redialled 16 times in 90 seconds to no avail. It’s a booking service that can only be delivered over the phone, frustratingly.Yesterday I was standing in a park with good 5G service with a friend and they could not get through receiving a “user not available”.I’ve followed the advice on the forum with regard to changes in Settings > Mobile Services save for the reference to APN which isn’t present in iOS 18?Can you he

i made an order over a month ago and still not heard anything back if its been accepted or not no money has left my bank

Do I have to give any notice to cancel my contract, 12 month contract ending 24/10/2025

Ordered new phone mid August, with trade in. Didn't receive trade in bag allowing way more time than quoted I got in touch with Curry's the guy said he would send one out, but I should speak to ID mobile. Spoke to ID they said “it's nothing to do with us” “ it's Curry's”. As you can guess I never received my bag after asking. Phoned Curry's they said it was never sent the second time?. Asked for another trade in bag to be sent out 29/09/2025, received confirmation email etc, still not received the trade in bag. This is ridiculous customer service from the CURRYS umbrella. Ive stuck to my side of the contract by paying my bills every month, very disappointed, but not surprised I still can't trade my old phone in.

Just changed my Samsung to a later model and need to move the Esim over but cant find out how this is done Mark

We are in USA on holiday and want to use my phone to call home via WiFi calling - I have WiFi calling enabled on the phone setting but still can’t call any help ? 

I received my Currys voucher for upgrading my plan and when I've gone to use it they've said it's either expired or not been validated correctly when it was sent to me (21st Feb 2025) felt quite foolish in the shop arguing that there should have been £50 on the card and being looked at blankly!How can you validate or renew the card please? 

Both me and wife got SIM cards with phones she’s got Samsung I’ve got iPhone no matter where I go it’s really slow and sometimes can’t connect on hers she’s connected all the time even when in same place tried everything new sim as well but still same problems

Just changed my Samsung to a later model and need to move the Esim over but cant find out how this is done Mark

I purchased a 12 month sim only contract yesterday (24/10/25) however upon review of my current service provider and data usage I’ve been using a lot less than first thought. I signed up to the £12 a month (12 month contract) but want to reduce to the £8 (1 month contract) 30g data plan. My cancellation period is well within the 14 day cancellation period so how do I complete this ? 

I lost my job back in April this year, I haven't been able to get another job due to my age, I was recieving jobseekers and now I just get my government pension, I went on chat to see if I could go onto a lower monthly payment, but was told there was nothing they could do, I'm upset about their attitude I don't want to get behind with my payments I was just asking for a little help, just told me they couldn't do anything, I've been with different mobile companies and they try to help but ID is the worst , once my contract is done I won't be continuing to use them and I won't recommend either

My switch date was yesterday and said it was completed however I have no signal and cannot send messages 

When I type in a number and press call - the call doesn’t ring it just say “call ended” This isn’t with every number just some! 

I purchased add on roaming but I don't want it to start for a few days. It has started straight away and will run out during my trip. Can I postpone until my trip begins?

Tried to get a new contract and been told rejected as need 90 days payment history with my account. I've been with you over 2 years so I think I've got that covered.  

i have been given my pac code from my old provider but when i try and switch it just says please try again later and doesn’t work - i need my original number and i’ve been given a temporary and the switch hasn’t happened yet and it’s been a while 

After recent switch from talktalk to Vodafone for broadband and home landline I can’t phone my hoe landline.  All other calls, texts, etc. are working normally,   Home phone doesn’t ring and mobile simply diplays message “call ended”.  So far Vodafone have not provided a solution.  Similar topic raide 2months ago on this hub and proble was solved, but no details of solution provided on line.  It’s 2 weeks now since the switch - can anybody please help?