Ive taken up a contract with ID mobile and regretting it. Never had an issue beforehand and the coverage said all good when I checked and changed. Initially I had issues whereby couldn't call out and that was resolved. I have now got issues with calls just hanging up mid sentence. Low signal everywhere I go. I get people on the phone say I keep cutting out and they can't hear me or I can hear myself. Its just continuous and im not very happy im stuck in this contract. Any ideas please? I dont think I will be renewing if this carries on as I need a reliable connection and signal strength whi h I previously had with Vodafone for years. 

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No email from you about the contract I took out from you  

Yet again I am without connection abroad. This time it’s Spain despite being told it’s all included in allowances. same for turkey, Prague, America it never works!!!!will I ever have connection in Spain or will I need to buy an e-sim again? why are you selling a product that never works? 

Ive taken up a contract with ID mobile and regretting it. Never had an issue beforehand and the coverage said all good when I checked and changed. Initially I had issues whereby couldn't call out and that was resolved. I have now got issues with calls just hanging up mid sentence. Low signal everywhere I go. I get people on the phone say I keep cutting out and they can't hear me or I can hear myself. Its just continuous and im not very happy im stuck in this contract. Any ideas please? I dont think I will be renewing if this carries on as I need a reliable connection and signal strength whi h I previously had with Vodafone for years. 

I’m going to France, will I be able to just use my monthly plan data and minutes there?  Or do I need to purchase anything so I can still use my phone in France? 

Hiya im lookong to upgrade my phone a month before my upgrade date can i do this

How does the switching of sim work 

So by looks of vodafone buying the rest of three shares out in may 2026.So what will happen to Id mobile sim only plans when vodadone takes full coverage of the network 🤔.Also with no price rises with ID mobile sim only network that doesn't rise there prices so vodafone going to honor the prices.Don't think so if they do they probably gives u less speeds unlike id mobile gives upto 500mbps downloads speeds but since Vodafonethree merged getting less than 100mbps download so looks like there the speeds are slower.Has anyone else's speeds been dropped since Vodafone merged ?.  

No service for days after number transfer and replacement SIM activation. Tried all troubleshooting. This is unsafe and I feel ignored after no updates. Want urgent escalation and compensation.

Like I’ve said above, my contract has come to an end and if I was to get a SIM only deal would that also be a contract for 12/24 months or a rolling monthly deal??thank you

Hi, I have a contract under one number but I have started a new contract as I got confused is there anyway to put my old number on my new contract

Hi, I’ve bought a new phone with a new ID Mobile eSim, how do I transfer my old ID mobile eSIM telephone number over?

how can i claim for my free laptop. its was offered with the phone i bought

Hi i just oder another oder for another number, but I want to keep my old number from three how can I do it

Hi i just oder another oder for another number, but I want to keep my old number from three how can I do it

It has been 120 days since my ID mobile purchase, and the £32 gift card included in the purchase offer has not been sent. When might this be sent please?I have all relevant emails detailing the purchase and reference to the link from which it was bought.Thank you.

I have have no phone service to receive or make calls or internet connection for 2 days now 

Hi, We will move to EU for temporary a few months and Ill need full EU roaming. How much would it be cost?

Hi, We will move to EU for temporary a few months and Ill need full EU roaming. How much would it be cost?

I need proof of purchase foe my new upgrade

I can’t believe that nothing gets resolved, complaints aren’t raised, they don’t read what you type in full, they don’t answer questions and everything is complicated. ID say they are for the customer, but really all I find is roadblocks to anything I ask or want to do. Does anyone ever monitor what happens? I’m frustrated and annoyed that I’ve now contacted ID mobile 4 times and I am getting nowhere. 

I can’t believe that nothing gets resolved, complaints aren’t raised, they don’t read what you type in full, they don’t answer questions and everything is complicated. ID say they are for the customer, but really all I find is roadblocks to anything I ask or want to do. Does anyone ever monitor what happens? I’m frustrated and annoyed that I’ve now contacted ID mobile 4 times and I am getting nowhere. 

I am going abroad for several months so am planning on using another sim but can I transfer my current number to it ?

I sometimes need to withhold my phone number because I call my customers, but it doesn’t allow me to