Is there a way to remove the recorded name part of the voicemail? The system won’t accept dead air as an answer, so the only other option is to make a random noise, I don’t want to provide someone calling me with a name or number just an automated ‘I can’t answer the phone leave a message’ etc.

For the past few days there has been a loss of signal, 4G/5G, in the ST8 Biddulph area. This has been reported on local forums and seems to be affecting the ID and three networks.Any known issues? Nothing is logged on the service checker 

What is the process for claiming financial compensation for loss of service>

Finally they have admitted that they made a mistake with my phone trade in and accepted the trade-in and gave me the money I was owed. unfortunately it had to take 6 months of constant persistence of me persisting that they had clearly made the mistake about my phone and it's authentication. If I hadn't done this I would have never got the money that I was due.It should never be this way.

Good morning, I am looking to add another line to my account, can you tell me how I can do this please?

My lebara plan expires on 27th. Ideally I'd wait until around the 20th to take advantage of this id mobile 12 months plan which gives you 50 GB for £8/month but with £48+£16 cashback from Mobiles(.)co(.)UK and top cashback getting the price to ~£2.6/month if the cashback is paid. And I'm curious if anybody knows for how long will the offer be available?https://www.hotukdeals.com/deals/id-mobile-sim-only-50gb-data-unlimited-minstexts-eu-roaming-ps40-cashback-ps8pm12m-ps16-tcb-ps266pm-effective-4830234?UATypeId=6#comments

I received new sim, would like to keep my ild number. received PAC via sms, the app says ‘something went wrong, please try later’ even though the information is correct

i want to leave IDMobile , but my phone for this sim isn’t working and to leave you have to receive a code on your phone, which isn’t working, so how do I do it, been rumbling on for months now, but really need to get to the bottom of it. thanks Andrew

Hi there I would like to change my number please if possible I'm getting harassed and it is affecting my mental health massively can someone please help me?? 

Hello I’m not sure if you have sent an email with my Esim already as my junk mail has deleted all messages form there and struggling to retrieve them thanks Michelle

Already have 1 contract but will not allow me to get another one out?

 I would like to use my original phone and new SIM card plan on my original phone. And would like to use my new phone (upgrade) but with a different network provider SIM card. Is this allowed on my new phone? 

Hi, with a SIM-only plan, do I get roaming abroad?

Need to speak with an advisor not live chat as its taking 5 mins between them replying Is there a contact number 

I switched to iD yesterday … have no signal and cannot connect to the internet or make calls unless I use wi-fi.Looked at all previous threads and have followed the advice including turning off iMessage and resetting network settings plus turning phone off repeatedly and leaving off for 10 mins but nothing. It’s a nightmare. I will have to leave if this is not sorted as cannot run my business. Seems to be a common problem with iD  

Samsung ZFold, eSimi am unable to make phonecalls for last 7 days despite restart and phone reset .... Despite good signal. After longwait error appears. Not registered on mobile network or no signal. Then emergency calls only. Internet data works however after sometimes and call can be made through data use or WiFi. Its dangerous in case of urgent requirement phonecalls need to be made as often travelling. GL13AA and EX31AA areas mainly - is where phone is used 

I would like to ask why have you charged me double for my Egypt holiday and I Ididnt have access to my phone all week so how can you charge for something that I didn’t use and also my phone I can’t get signal anywhere I go I’m paying for service what I’m not been able to use 

Hi everyone I need some help. I’m new to this forum. over the last 2 weeks I’ve been struggling to make calls and receive calls. When I do a full reset it allows me to make a call but soon after revert back to the same old thing. My wife and daughter have the same ID and are the same.  we have the latest update and have iPhone 16 pro any help would be great

I’m not receiving any incoming calls

I am writing to report a persistent problem with my internet service that has been ongoing for over two weeks

Please connect me to a human being. Your AI is useless  

They get you in with low prices just to provide you with possibly the worst internet I’ve ever had on a phone since I had the original iPhone. It’s ridiculously slow and it’s actually taking the mick now. I switched from 02, having fallen for their trap that they use Three, and it’s the fastest coverage etc etc, only to realise I’ve been played and I’m now tied into a 24 month long contract with a hardly usable phone whilst my girlfriend sits next to me with lightning fast connection. Meanwhile, there isn’t a single person I can contact from ID to help me as they don’t provide any support service to save even more money and hope you just forget about it. It’s a JOKE. I’ll be plastering this everywhere on all socials and making sure this goes to the very top of curry’s. This is illegal. 

How do I leave a review

I have a question after placing an order yesterday, I still don't know if I was accepted or not, I haven't received any confirmation yet, can I check it?

I ordered an esim yesterday and I havent recieved a confirmation email nor have I recieved my esim. I do not remeber seeing a refrence number but I do have a picture of the last 4 digits of the account number. Additionally I know the phone number, and adress I had listed. I worry I input the email incorrectly.