For no apparent reason and after months of my husband and me changing our mobiles over to ID Mobile we are suddenly javing three direct debits instead of 2 taken from our bank 

Please increase my bill cap to £100. Live help will not work here

Iv trued paying my bill twice but it hasbt gone through. Why is that?

pls advise I hv 3 ID plan 2 r  sim only contracted v CURRYS STAFF . The  ID number monthly payment £5 ( staff discounted sim contract only  - Currys colleague) n the other is  (used as DATA sim) is contract monthly payment £46. 

Hi, I’ve had some unexpected bills and been off work sick so I am struggling to repay this month 

Paid for a roaming add-on in Turkey that didn't work I've highlighted the problem on here already and now the bill has arrived with the roaming charge on it I'm not happy paying for a service that didn't work please have customer service contact me regarding this.

Can I make a promise to pay for the 11th of July to get my services back please

I think I've run out of mobile data but honestly don't know how.I want to find some sort of usage breakdown so I can stop this from happening again.Is there somewhere I can find this information?Samsung A15 user.

I don’t understand why my direct debit is always cancel...Could u explain me that ???!!!!!!!!!!!!

The bill charged on 23/5/26 concerning two calls made in Hong Kong ,I didn’t make these calls

Hi I travelled to the USA and bought a £25 data roaming add on. I’ve had messages to say this was active. I have since check my current bill and have had £45 of charges? Can you please investigate this as to my knowledge I am still within the 5 day roaming spending cap.  thanks  Emily 

Hi I’ve payed my sim only bills however there saying my direct debits have fails if I’ve payed the bills manually why are you still trying to take money 

Hi, My mobile bill is due to tomorrow, but I don’t have the money to pay it tomorrow. I’m just struggling at the minute due to a job loss. I really could do with not being cut off from my service, as I’m currently still looking for work, and my phone is an important part of that. Is there anyway you can help please?

I can’t pay my bill tomorrow has I have had extra expenses with having to buy a new tyre.and I need my phone for work and for family as I have no landline. Please can somebody call me ?  regards Heather 

Why is my bill so high this month 

Why does my next direct debit amount show £30? My unlimited plan amount is £16.

I have just switched ftom from monthly contract to sim only my sim only deal was £10 per month but my bill is for £16 £6 is for data ? 

Hi I am on iPhone 12 currently in Poland which is included in roaming. I got £0 cap so I should not get any extra charges but I’m worried because my phone shows 0kb usage since yesterday however data remaining shows 400mb used so far. Not sure where to look in settings to ensure I’ll not get massive bill after holidays.  

Hi,My name is Weronika, phone number { REMOVED }Account number ending { REMOVED }, customer service PIN { REMOVED }.I can see my plan was 100gb days and unlimited texts and minutes. I was paying £28.99 monthly. Now you start changing me much more which is £45.49. please can you check this. I want to pay the same as I was paying before and stay with plamn100gb.  

I have been overcharged for my monthly bill after adding some data to my plan. I would like this to be refunded. 

Hi I see that I have made 3 payments on my account but only ha e two bill dose this means that I will be credited the extra payment I have made at my next build ?

Hi I see that I have made 3 payments on my account but only ha e two bill dose this means that I will be credited the extra payment I have made at my next build ?

I paid for roaming when I went to Turkey for a week and I have another £29 of charges on my bill when it should of been covered by the roaming I paid £35 for  

I would like to pay a final bill and request a pac code please for this account 

I would like to pay a final bill and request a pac code please for this account