Bills, Payments & Charges.

I have paid my outstanding bill yesterday and still no services please can someone do this manually I can’t even ring yourself to discuss this

Where does the app show recent data usage?

Hi, my bill date is in few days but it has stopper my contract until the bill is paid which it will be paid in few days why?

Hi, I messaged about something and they haven't gotten back to me, it's urgent!

My wife and I are both paying two direct debits a month but have only three plans. Who do I speak to about getting this sorted be refunded?

I am looking to bring my partner over to ID mobile if I do it through the hub on a one month contract which is £10 for 60 GB of data. If We do it online we got 70 GB of data for the same £10. I would have hoped to have got the same deal through my ID mobile account

I paid the bill yesterday and I still don't have an active subscription

Hello, I was supposed to have 5 pounds for the first three months but it was different.

Hello I paid my phone bill early on the 9th of May, now I've had a message to say it's not been paid. Can you tell me why?

I want to know how much I owe . I have the app but can’t find this info anywhere

I've just checked my app and I've used 196gb of data when my allowance is only 100gb but I received no text message warning about this? I've no idea how this much data has been used and the app doesn't go into enough detail to provide this. Please can someone help me on this as I'm concerned about how much extra this is going to cost me and I've no idea how this data has been used.

Good evening a payment came out of my account today for 23.07 and another one is leaving my account on the 19rh of June.

I have paid my bill early (DD is due on 22nd) as I wanted to change my dd date so I payed this month early in full.. it still shows the dd date is the 22nd? Why is it saying this if I have already payed? Thanks in advance.

Am I able to set up a promise to pay for the payment owed for the 5 July . I will pay both bills on that date. Can u unrestricted my services please.

Why has my credit card transaction pending

I seem to be paying astronomical bills for my phone. My number is [REDACTED] Why is this?

Got new contact phone price at £26:99 but now saying got to pay £29:12. Why the jump, not what I sign for,

I want to set a DD please I called you and was kept on phone for 7 mins only for the ruse man to hang up on me this is disgusting behaviour I'm apppauled. I then call back cannot get through to an actual human being I wish to make a complaint

I have paid my monthly bill have been billed twice still not got phone service back but yet can speak to anyone as this is all done online I'm starting to think I should change provider as this unacceptably bad service

My next bill due says£-42 does this mean i do not need to pay my next bill?

I paid my bill yesterday, why can I still not use my phone?

Phone is due for upgrade. I have been in store and online and I am unable to upgrade because ID keep cancelling my direct debit. I have been trying for 2 months to set up a new direct debit and still getting the “oops something went wrong” message. This has also happened in my local Carphone warehouse and I am no nearer to upgrading my contract. I have been advised my store to keep trying on the app and still unable to. HELP NEEDED

I’ve been catching up on downloading my mobile bills … starting with February to discover that you file name does not reflect the actual bill date. See the screenshot below. The first in the list (06-07-2024) is actually for 7 June 2024. 06-06-2024 is really for 7 May 2024 06-05-2024 is actually dated 7 April 2024 etc etc What’s this all about?

Hi, I'm currently roaming in Kos and the network that my phone has picked up is NOVA. On the iD roaming page it says that the roaming partners in Greece are Cosmote and Wind. I can't connect to Cosmote and Wind isn't an option. Will I be charged for using data on Nova? Thanks

Hi I need my phone activated and can pay my bill on 14th June