Hello I want to transfer my old number to my id account but I have lost my transaction number and I must have deleted my welcome email.Any help would be appreciated. 

how can I request ID Mobile to perform a routing reset on a number.  My previous network has stated that this needs to be done as they have done everything from their side.  I was changing two phones from SKY to ID mobile at the same time and they gave one PAC for both.  Unfortunately something messed up and only one of the numbers got handled properly which has left one phone still on the new ID mobile number.  Any help would be very much appreciated.

A big thank you to Anda at customer services they helped me out so much & I'm really appreciative of the help 😀.  I'm really gutted though because I couldn't find out how to leave feedback even though Anda try to explain I couldn't work it out if any I'd employee knows of Anda please apologise for me & hope this message gets to Anda's boss top marks in the help I got 😀 

I've tried changing my number but it keeps coming up contact administrator... how do I do this ? 

New to ID mobile, number from previous contract transferred yesterday (was with three) but now unable to connect to mobile services - although could before. Also in Denmark when the switch happened 

My son has an ID mobile contract that he ported his number too only last month.  He is now going to America for the summer and his contract doesn’t fiver roaming etc and charges are very high with no bolt ons available.  I’m thinking we may be better getting him a suitable sim only deal that will include roaming.  I currently have a sim only deal with Vodafone and I’m out of contract so is it anoption that he gets a new sim only deal and I port my number over to ID contract? Can you port again?

how can I request ID Mobile to perform a routing reset on a number.  My previous network has stated that this needs to be done as they have done everything from their side.  I was changing two phones from SKY to ID mobile at the same time and they gave one PAC for both.  Unfortunately something messed up and only one of the numbers got handled properly which has left one phone still on the new ID mobile number.  Any help would be very much appreciated.

I switched over to ID mobile but only have one dot on the signal and can’t make calls

When I enter pac and transaction number it says the details are incorrect. 

Hi, I have purchased a data add on plan for us .  Data roaming is on, on both phone and id account but it’s not working.  I was on hold on the chat yesterday for most of the day.  Any ideas? Thanks