Getting started with iD.

Common guys we are in 2024 and we are still waiting for an e-sim from long I promise you guys you are going to loose customers because of this and of course me too sorry

I registered with iD Mobile last night as the Plusnet Sim-only mobile service is very sadly closing and iD Mobile is a Which Best Buy, but I now feel completely lost! I have questions to ask about my new account, but I can’t phone anyone or contact anyone via Twitter or the app and now feel abandoned. I set up a direct debit and requested my PAC from Plusnet, but now feel stranded as I don’t know what happens next. I would feel more confident if I could at least access my account or an app, but neither of them are currently available… I am beginning to wonder whether I should have opted for one of the Big Names in the industry, but iD Mobile looked like what I was looking for. I read that there is lots of online support available, but I’ve yet to find it! Can someone please reassure me that I will be supported and will eventually have an account to access as I currently feel that I might have made a mistake? Thank you!

Hi, I've updated the app but am having lots of issues with it from logging in to not being able to view upgrade deals. The old style app should of been left alone, it worked fine 😡😡

Hello all, I wonder if you can set up a plan in a Samsung watch 5? I used to be with o2 previously. Thanks all.

Does the sim only work.in phones. I want to put it in a Wi-Fi device

Have tried registering on new app, fails, with opps something went wrong after entering mob no, surname and dob, keeps sending reg code but as it fails, does not progress to enter it not a good start for new app!!!!!!!!!!

I’m trying to submit a PAC code and getting a “Something went wrong!” message. I believe all my details are correct. Please help.

I am a new customer, Keep my number link doesn't work, I want to keep my number.

Hi I ordered a new sim for my husband and sky sent me the pac code I sent it over to ID over a week ago and it was meant to be changed over on Thursday to his own number but it hasn’t happened,really don’t know what to do.

Can I use an ID mobile mifi router? If so how do I set it up?

is it easier moving to iD to 3 as iD use 3 network?

I want to buy a new SIM with a plan of 12 month or a month. I need assistance from your side to help me to find out which is best one?

Hi. I just signed up with iD on a SIM only contract. I have a Z Flip 3 and am assuming it’s compatible for WiFi calling and 5G on the ID network? I can only see mention of the Flip and the Flip 5 models in all the ‘compatibility’ lists I’ve found, but mine worked for both on my previous network (O2). Can anyone advise?

Hi I moved from Vodafone yesterday. Around 2pm my signal gone and still I don’t have signal on my card . I used my pack code when I bought new card in idmobile . I need my number to use asap . Please help me .

I have just purchased direct from id mobile samsung s24+ , when I try to claim my free buds pro and tag 2 it wants me to upload proof of place purchased, I have no evidence on my receipt id mobile emailed me. Just when my first bill is.Thanks

I have been waiting all day for my old number to transfer. After reading some of the conversations I am quite worried. When will I get my old number active again?