Is RCS still not working on id mobile? I'm sending group messages with people on Android (all networks), iOS Vodafone, iOS EE, iOS three, iOS o2 - but I can't add 1 friend. They're on id mobile.  Id runs on some of three's network. Three support RCS on iOS now. https://www.three.co.uk/support/calls-emails-and-messages/rich-communication-services Still not on ID mobile iOS?

Hi can I change my number please 

hi just joined have a pac code, how do i get this applied?

For the last two to three days my network keeps dropping out and only have "emergency calls only available" if I reboot the phone a couple of times it then managed to connect to the network but then after a few hours drops connection again. Why has the network become so up and down.

I recently upgraded my phone with ID however on receipt through DPD the box has been sent and the new phone and SIM card are all missing, the delivery bag wasn’t tampered with but the box had one tab ripped off. I contacted customer service who said that once the investigation is over I can cancel my upgrade/contract with ID and go to another network as this service has been appalling. I am wanting to get a new contract with a new network, I’ve been assured by customer service I’ll be able to cancel regardless of outcome and the new phone/sim have been blocked. Sadly because of the service ID have given I have very little trust and want to make sure if I go get a new phone ID can’t then make me pay for the new contract, I have kept the transcript of the chat and now am waiting for the investigation! Poor poor service 

Usually when can you upgrade from your current phone to another with the same contract?Until how long left of your current contract can you upgrade?please let me know ASAP, thank you.

When I looked onto my app it said I could have an upgrade. i placed the order and then received an email to call about the order. the person just told me that it was an error on your website and I couldn't upgrade. very disappointed with your false advertising.

Hi. I upgraded my wife and I sim only contract recently and received 2 £50 curry’s gift cards as an incentive. Unfortunately only 1 of the gift cards had £50 credit on it, the second card is invalid when checked online, can I get this resolved here?

Two of Currys gift card not working. Says it is empty or not activated. Who is playing Currys .ID mobile Or mobiles.co.uk. 

SIM card for Samsung galaxy a325g not registering. We have tried reseating the SIM card , off and on , manual search for ID network etc  , but won’t register.

I order the S25 with the free samsung tablet offer which I gave to my child.The other day he came and told me he can’t write on it.The promo showed a picture of a chromebook which can be folded and you can write with a stylus.I have been sent the cheaper version of the chromebook.Can someone please resolve this.Thank you!

Hi, I trying to set up my voicemail but the pin is not available. I tried my DOB as well. Can you help me please?  

My transfer to iD mobile was apparently completed on the 22nd March. At that point I was unable to make or receive calls or texts so the support team sent me a new SIM card and I did some troubleshooting steps. I can now make calls and send texts but not receive them - I believe this is called a split number port. I spent a while talking with a team member last week about this and they informed me they had passed the issue to the tech team. Today I tried to contact the iD team to get an update on this, after 45 minutes of a team member talking me through the same troubleshooting I had already done and ignoring all attempts from me to ask them to contact the tech team for an update, they finally checked my record and found no request to IT had been made. They then attempted to get me to do more troubleshooting so they could process the request, and provide evidence of the issue - I am not sure how I can evidence non-receipt of calls and texts, other than that I have received none sin

Hi all,Recently switched across to ID from EE. I took out 1 contract with 2 devices for myself and my wife on Thursday. Passed across all the relevant information and PAC codes. Mine has gone through within 24 hours, but my wife hasn't received any text or mail to say that it's completed.Still showing the number of the new SIM card and not her old number she wants to keep. Original EE SIM card has now deactivated and not working.Any suggestions or tips? I did try reactivating again via the ID app, however it was shown as an error.Any help would be greatly appreciated!Darren 

I received my £50 gift card from ID in May. I tried to use it in August but without success. We then started the long journey of communicating with Curry’s (and I wish I hadn’t because I gave wasted so much time). Despite lots of promises of it being sorted in 24hrs, 48hrs etc etc, I ended up writing a letter of complaint and still no response. It has come to my attention very recently that this is an ongoing issue with the gift cards that ID mobile has given customers and before I complete a formal complaint to ID, I thought I’d communicate with the online community to see if there was anything else that can be done? Any suggestions?

I recently tried to use my curry’s gift card online from upgrading earlier in the year and get an error for “Inactive Card”. Is there any way to resolve this?

Hi, I’ve lost my original SIM card and don’t know how to get it back.I.D have sent 2 SIM cards out which don’t have my phone number on. I can’t activate my old number as it sends a code to the old number.Chat haven’t been any help either.please help, thank you.

Upgraded my phone contract the other day, my new phone has arrived and it has gave me a new number as standard. I would like to keep me old number, I have the pac number but it won’t allow me to switch the numbers. I’ve tried pressing switch to ID on the app, I type in some details and it says there was a problem. Is that the correct way of keeping my old number? 

I'm interested to know whether anyone has actually received their reward for refer-a-friend scheme- or scam (trying to establish which is the correct term for this???)I've been trying to get my reward since January. The person who is supposed to sort it out (Aklambio ) has required all sorts of information about the successful referral that normally I would not expect to have to provide… the person says it's because they don't have access to ID Mobile database because they are third party… okay fair enough… but… I've provided all the obscure references and other details about the referral contract and now…CHIRPS (utter silence except bird's twittering in the trees...)So, before I write this referral reward claim off as a scam, I just like anyone who has received their reward to let me know how long ago this was and how they did it ?Thanks

Where is my phone i need it today its not been delivered to my address 

I received a Curry's gift card as part of the SIM only deal, tried to use it, turns out it's expired. I received it in March and tried to use it in March. Help?