- Community
- Search
Recently active topics
620 Topics
Matthew TiD Mobile Employee
Our biggest-ever giveaway and Black Friday deals are here!Blog
The Black Friday buzz is here, and the wait is officially over! Our amazing deals have landed, and this year, you can save up to a huuge £332 on some of the latest and greatest smartphones. This article is your go-to guide for our top Black Friday 2025 phone deals, from the newest flagships to incredible value refurbished models. By the end of this article, you’ll know our standout deals and exactly how to enter our biggest-ever iD Community giveaway! Our Black Friday Headliners. Let's get straight to it, these are the hero deals with our most significant savings: iPhone 16 Plus 256GB (Save up to £332): This is the one for Apple fans who want it all. If you love a huge screen and a battery that lasts all day, the Plus is for you. It’s perfect for binge-watching shows on your commute or editing photos without squinting, and the huge 256GB of storage means you won't have to worry about running out of space. Samsung Galaxy Z Flip 7 (Save up to £288): Ready to upgrade to a phone that really stands out? The iconic Z Flip7 offers a stunning, full-size screen that conveniently folds to fit right in your pocket. It’s the ultimate fusion of modern style and powerful tech. Motorola RAZR 60 Ultra (Save up to £208): If you love tech that turns heads, it’s time to get your hands on this cutting-edge foldable. The RAZR 60 Ultra is effortlessly cool and brings a totally new experience to using your smartphone, all while being more affordable than ever. The Latest from Apple, Samsung & Google. If you’ve got your eye on the very latest tech, we’ve got you covered with great deals on the newest flagships. iPhone 17 256GB (Save up to £48): Want the best of the best from Apple? Upgrade to the iPhone 17 and experience the next level of performance with its latest chip, making gaming smoother and apps faster than ever. It's the premium, powerful, and easy-to-use smartphone experience you've been waiting for. Google Pixel 10 256GB (Save up to £202): Time to upgrade to the smartest smartphone around. Known for its jaw-dropping camera and clever AI features that make everyday tasks easier, the Pixel 10 captures stunning photos with zero effort and helps you screen calls, translate conversations, and more. Samsung Galaxy S25 FE 256GB (Save up to £72): Why upgrade? The S25 FE packs the best features of Samsung's flagship S-series – like a stunning, vibrant display and a pro-grade camera system – into a more affordable package. It's the perfect all-rounder for capturing amazing shots and enjoying your favourite content. Maximum Value & Refurbished Deals. Looking for the lowest possible cost to get started? Our £0 upfront cost deals are perfect for keeping money in your pocket this November. Google Pixel 9a (Save up to £115): This is a seriously smart upgrade. You get that famous Google Pixel camera quality and a clean, simple Android experience without the flagship price tag. It's incredible value for money, with nothing to pay today. Refurbished iPhone 15 128GB (Save up to £153): A refurbished phone is the savvy way to upgrade. This is your chance to get a recent iPhone with its fantastic performance and user-friendly design, all while saving a bundle and making a sustainable choice. With £0 upfront, it’s a no-brainer. Refurbished Samsung S21 (Save up to £201): Why buy new when you can get a flagship for less? The S21 still boasts a brilliant screen and versatile cameras, making it a powerful device that's now incredibly affordable. It’s a huge step up from an older phone, for a fraction of the price. Love Your Phone? Grab a SIM Only Deal Happy with your current phone but want more data for less? A Black Friday SIM Only deal is the perfect way to cut your monthly bills without changing your handset. We’ve got some incredible offers, including some with a massive half-price discount for the first few months! Here are a few of our top picks: Grab a massive 80GB Data for £10 a month on a 30 day rolling plan. It’s a brilliant choice for savvy streamers. If you're a serious data user, get a whopping 120GB Data for £12 a month on a 12 month plan, with the first 3 months half price! Or, go truly unlimited and never worry about data again! Get Unlimited Data for £17 a month on a 24 month plan, with the first 6 months half price! Our Biggest Giveaway Ever! To celebrate Black Friday, we're giving away 6 incredible prizes to 6 lucky winners from our Community! Here’s what’s up for grabs: 1st Prize: Google Pixel 10 (RRP: £799) 2nd Prize: Samsung 65" UHD 4K Smart TV (RRP: £649) 3rd Prize: Ninja Luxe Cafe Bean to Cup Coffee Machine (RRP: £549.99) 4th Prize: Ray-Ban Meta Wayfarer Glasses (RRP: £299) 5th Prize: Ninja 6-in-1 Dual Zone Air Fryer (RRP: £229.99) 6th Prize: Sony WH-1000XM4 Noise-Cancelling Headphones (RRP: £199) To enter, just answer the following question in the comments below: What's the one piece of tech you’re hoping to see a deal on this Black Friday? We’ll randomly select six winners from the replies. Entries close at 23:59 on 28th November 2025, and we'll announce the lucky iD Community winner shortly after. We’ll notify the winner by direct message here on the Community, so please keep an eye on your inbox. Ready to Grab a Deal? Whether you want the latest flagship, a super-saver refurbished phone, or a deal with no upfront cost, our Black Friday event has something for you. Don't forget to leave your answer in the comments below for a chance to win one of our six amazing prizes! Good luck in the giveaway, and happy deal hunting!
Matthew TiD Mobile Employee
The best new features coming to your iPhone with iOS 26!Blog
Apple has just unveiled its huge new update, iOS 26! Get ready for a brand new look and some incredibly clever features that will make using your iPhone better than ever. We’ll walk you through the biggest changes, from the stunning "Liquid Glass" design to smart tools that help you block spam calls and messages. And it’s available now! So, before you whip out your iPhone to admire the iOS 26 makeover, we’ll give you a quick guide to some of our fave new features… A fresh new look & feel. Your iPhone is getting a visual makeover that makes it more personal. The new "Liquid Glass" design creates a cool, translucent effect on icons and widgets, giving your display a dynamic and modern look. Run your finger across the screen and it’ll look like you’re viewing your screen through a lens. It’s the biggest visual overhaul since iOS 7. But that’s not all! You’ll have more customisation options for the Lock Screen and Home Screen, allowing you to tailor your device to your unique style. The Camera app has also been made sleeker, letting you slide your finger to open up all the different camera modes - like panorama shots and portrait mode. Resolution can be changed with a simple tap at the top of the display. While it looks new and exciting, it’s still the familiar, easy-to-use iPhone experience you know and love. Say hello to smarter features with Apple Intelligence. Apple Intelligence brings powerful new AI features directly to your iPhone, making everyday tasks easier and more intuitive. One of the standout features is "Live Translation" in Messages and Phone calls. This is perfect for holidays and connecting with people overseas. And the best part? It’s all done on-device, which means your privacy is protected. Another smart addition is "Visual Intelligence," which lets you search for things you see on your screen. Whether it’s a landmark, a product or a piece of art, your iPhone can now help you find more information with just a tap. The Photos app is better than ever. After feedback on the iOS 18 layout, Apple has listened and redesigned the Photos app in iOS 26 to be much more user-friendly. The app now features clear, separate tabs for "Library" and "Collections," making it simple to find your albums and memories. This redesign is a direct response to user feedback, aimed to fix the parts in the last update that some people found confusing. Managing, editing and sharing your precious pics with friends and family has never been easier. No more nuisance calls and texts Get powerful new tools to stop spam and unwanted messages before they bother you. The "Call Screening" feature can find out who’s calling and why before you answer, helping you avoid those annoying telemarketers. Additionally, a new "Messages from unknown senders" folder keeps potential spam out of your main conversation list, ensuring your inbox stays clean and organised. One more thing... iOS 26 is a huge update that brings a beautiful new design, smarter AI tools, an improved Photos app and powerful spam-blocking features to your iPhone. And we’ve only just scratched the surface. Dive deeper and you’ll find an overhaul to CarPlay, Apple Music, Apps and Wallet too. But that’s enough from us for now, what do you think? Which feature are you most excited about? Let us know in the comments below!
Ambika GurungNew Contributor
WHY CAN'T I CHANGE SIM PLANS?
I have a pay monthly plan with ID that is 24 months long and I am not able to upgrade, rather, “downgrade”. I would love if I could switch to a cheaper plan! I have tried for a while to switch but it always says they don’t “have any plans available” which I’m sure can’t be true. Maybe I have to stick with the plan for a little longer before I can switch? If anyone knows why I can’t switch please let me know!
Matthew TiD Mobile Employee
How to spot scams and stay safe this Black Friday.Blog
Pretty soon, deals will be everywhere - but not all of them are what they seem. As Black Friday and Cyber Monday roll in, so do the scammers - ready to catch out anyone who’s not paying close attention. With online shopping at an all-time high and festive deals starting earlier each year, it’s easy to get swept up in the excitement. But while you're hunting for bargains, fraudsters are hunting for victims. That’s why it’s more important than ever to stay sharp and protect your personal info. Whether you're buying gifts for loved ones or treating yourself to a tech upgrade, this guide is here to help you shop smarter, avoid common traps and keep your data safe. Double-check before you click. If a deal looks too good to be true, it probably is. Scammers love to lure people in with flashy discounts and urgent messages. Before clicking on any link, take a moment to check the URL. Does it look legit? Are there any spelling mistakes or strange domain names? For example, a fake site might use “amaz0n.co” instead of “amazon.co.uk”. One letter can make all the difference. Top tip: Stick to official websites and bookmark your favourite retailers so you know you’re in the right place. Look closely at the sender. Scam emails and texts often look like they’re from real companies - but they’re not. Fraudsters are getting better at mimicking trusted brands, so it’s worth taking a second look. Check the sender’s email address, look for odd phrasing and don’t hesitate to google the message to see if others have flagged it as a scam. Top tip: Only shop with retailers you trust. If you’re buying from a business you’re not familiar with, check them out on TrustPilot. Never share your personal details. Banks, mobile networks and legit retailers will never ask for your passwords or payment info out of the blue. If you get a message asking for sensitive info, it’s almost certainly a scam. Only enter personal details on secure websites (look for the padlock icon in your browser) and be wary of unsolicited requests via email, text or phone. Top tip: If in doubt, contact the company directly using their official contact details. Pay securely. How you pay matters - and some methods offer better protection than others. Credit cards and trusted platforms like PayPal often come with buyer protection, which can help if something goes wrong. Avoid bank transfers or unfamiliar payment gateways, especially if you’re buying from a site you’ve never used before. Top tip: Always check the payment options before you commit. If it feels dodgy, walk away. Stay alert, shop smart and protect your data. A little caution goes a long way. By staying aware and following these simple tips, you can get the best of Black Friday without worrying about fraud. Got your own tips or stories to share? Drop them in the comments and share them it the iD Community. By sharing information, we can help keep each other safe online.
vinny888New Contributor
Error - Switch to ID - Using PAC Code to port old number to ID
I attempted to to switch my old number to ID using a valid PAC, but the page showed an error - specific message was “Oops……. something went wrong - Please try again” I attempted several times with the same error message
TbuzzleCommunity Member
need a pac cose but out of contract and now they want passport
I am out of contract since Sunday and needs PAC to switch my number but am repeatedly being told different things by the agents. The last agent asked for me to send my passport/driving license on the chat channel to be able to send me my PAC when I have already answered the security questions. To send this data via an unsecured channel is in breach of the data protection act. What can I do to get my PAC?
peweNew Contributor
Change number on my ID account
I have successfully switched my old number to ID BUT - My ID account was created before the number was transferred, using my original ID number. Now when I try to log in it is sending the code by text to the number on the account which is the old one - so I can’t receive the text. How do I now access my account.
sturgeonbenNew Contributor
Why does my phone not ring when called (not because it's set to silent?) and why can't i access voicemail?
Why does my phone not ring when called (not because it's set to silent?) It means calls go immediately to voice mail which i also cannot access - because every time i try it says “set up pin - to do this call us” - which when i do it simply gives the same message!
peweNew Contributor
Transferring number to ID
I received my sim yesterday, inserted it in a second phone and tested the number, all was OK. I then filled in the Switching form and entered the PAC as well as other details chosing today for the transfer. Transfer was confirmed for today between 10am and 6pm. This morning the ID sim is showing no connection, and if I ring the number from a different phone it reports - invalid number. I am hoping the sim goes live again with the transferred number later today - but is it normal.for or the sim to go dead for a period of time on the day of transfer?
FictionalforestNew Contributor
Currys voucher window has passed but still nothing
So it's officially past the window for the free £50 Currys voucher and I have had nothing come through. It was supposed to be 30-60 days after the end of the promotion, which was 11/07/25, but I have had nothing. I am on the 24 month plan and the voucher was explicitly included in the deal I bought. I've had a good experience with ID so far so am hoping this was just a mistake.
JasonMBNew Contributor
Question regarding keeping my number via a triangle port
Hi, so I’m halfway through the process, and have already switched my number over to a PAYG sim from Asda. I’m awaiting my new 12 month pay monthly sim from iD, which i signed up for before starting the whole process. Before I put the new iD sim in and activate it, can i still use my new PAC code from Asda to transfer my number over, or did i have to give the PAC at the point when I signed up? I can’t remember if it asked for a PAC at the time.
DrewlordNew Contributor
I recently transferred from three. should have move number yesterday, but it didnt. got email today saying it has now moved.. but this is not the case
my phone still doesn't have my old number, despite it being the day after the transfer should have happened, AND this email from yourselves. yes i have turned the phone off and on again. Your switch is complete. Hi Andrew, Good news! Your switch to iD Mobile is now complete!
pidginNew Contributor
"Sorry, your service does not allow access to this number"
Since Tuesday morning I’ve been unable to make phone calls. I either get an engaged tone, or a message saying “sorry, your service does not allow access to this number”. This has now resulted in me being unable to phone my GP in order to make a critical appointment. Can someone please tell me what I need to do to get a working phone service? I’ve got an eSIM on a Samsung Galaxy S23. Thanks.
Ududbfhd8ejrCommunity Member
Calls straight to voicemail
I'm repeatedly getting important calls (Bank, school, hospital etc) going straight to voicemail without ringing. I've tried every setting, still nothing. There doesn't seem to be a fix in the forum and I can't try my esim in another phone. Has anybody managed to solve this yet?
richc2025New Contributor
Wifi Calling enabled cause call to be dropped after about 30 seconds on iPhone 17 Pro
I’ve just recently joined id mobile, and I’ve getting a lot of missed called text messaged. When i do answer the phone it common the call will drop around 30-60 second mark, I've tracked it down to when wifi calling is enabled, if i disable it, i see have no issues will calls disconnecting during conversion. Is wifi calling broken, i don’t have great reception inside my house, is there a fix for this? it didn’t happen on my old network I’m using an iPhone 17 Pro with esim
Dhurst004New Contributor
Can I upgrade to a better plan without changing SIM?
Hi, I’m out of contract with ID and want a different plan but without changing my phone number. Is it possible to do this by keeping existing SIM and speaking with someone in Customer Services for them to activate the new service? Or do I need a new SIM and then get the number ported over? The Chatbot doesn’t like this Q 😁
Samantha86New Contributor
I would like to upgrade my phone however the offers you have do not suit but if I were to leave and rejoin I have found a contract that would be suitable with the phone that I would like
Good afternoon, I would really like to upgrade my phone however the phone I would like you have on your plans if I were a new customer but not as an existing customer. Is there anything you can do to supply the phone I like on the contract that would be suitable for me or would I need to leave and rejoin ID mobile to get the deal that I want.
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
Scanning file for viruses.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
OKThis file cannot be downloaded
Sorry, our virus scanner detected that this file isn't safe to download.
OK