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iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Legal Stuff

Customer Survey - Terms & Conditions

Terms & ConditionsWho is eligible?Everyone opting in to be entered into the prize draw at the end of iD Mobile’s customer surveys will be included in the monthly prize draw.What do I get? The first chosen winner will receive £100 of Currys vouchers.  The second and third chosen winners will each receive £50 of Currys vouchers.When will I know?Winners will be selected by the third working day of each month from all survey responses submitted in the previous calendar month.  Winners will be notified via email by the fifth working day of each month and will receive their online voucher code within this email.Who will conduct the Prize Draw?The prize draw, including the selection of winners and administration of vouchers, will be undertaken by iD Mobile iD Mobile accepts any liability or responsibility for voucher codes that are lost, expired or voided, nor for any consequences arising from the purchase of goods or services made with the vouchers. iD Mobile reserves the right to discon

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iD Mobile
iD Mobile Employee
20 days ago
L
Rookie
Lazarus
posted in Device & Phone Support

Poor data in Caister on Sea (NR30) and reply shows “page not found”!

I posted a question on the forum asking for help with the dreadful data rate on 3G and 4G in Caister on Sea (NR30). I get a great data rate of c.40Mbps when away from Caister but only 23-200Kbps when at home. I’ve measured this with SpeedTest and Fast with the same results.A couple of days ago I had an email to tell me that “Good news! Tom has commented on your topic:Very slow data - NR30. (https://community.idmobile.co.uk/topic/show?tid=48794&postid=113110)”. When I click on the link to view the comment, I get a “Page not found” error. I tried the IDMobile community email address to get support but haven’t had a reply.The data connection is still dismal. Is there a solution to be had please?

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A
Legend
5 days ago
Terms & Conditions
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