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Android

All the latest news, tips and tricks for Android devices

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iD Mobile
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iD Mobile
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How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
started this topic

How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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210 Topics

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TrDave13 Civilian

Switching between wifi and mobile data network
Question

My internet data access works fine if I am connected to a wifi router, or if I am outside the range of wifi it uses the mobile data network.  However, if I am with the range of wifi but not logged on to it (for instance a wifi service I’m not registered with), it will not connect.  The only way I’ve...

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2 days ago
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Adam_uk Civilian

Has anyone got Wi-Fi calling working with the Samsung S7 ?
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I am trying to activate Wi-Fi calling on my S7. The phone was not purchased via the carrier, however I have taken the steps to flash the phone with the latest stock firmware and it is now using the unbranded CSC code BTU. I thought that would be enough to activate based on some of the comments I’ve...

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4 days ago
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dancake Civilian

Samsung S10+ WiFi Calling
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I'm having trouble getting WiFi Calling working on my S10+. I was previously on Three and had no issues with WiFi Calling with them. I have tried disabling/reenabling and restarting the phone, and have also reset all network settings to no avail. I have joined iD within the last week and ported my...

244 11
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11 days ago
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lottie1040 Civilian

Calls going silent after 15 minutes?
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Hi, my Mum’s Motorola G7 Play is on iD Mobile and tonight, on more than one occasion, the call went silent after 15 minutes. It doesn’t happen when I’m calling another number (I’m on Vodafone) and we’re both in good signal areas. It’s a bit of an annoying issue. Has anyone else experienced it?

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13 days ago
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lucac98 Civilian

Huawei P20 Pro - Single or Dual Sim?
Solved

Hi, I would like to know about the Huawei P20 Pro ( https://www.idmobile.co.uk/shop/pay-monthly/huawei-p20-pro-twilight ) if it is Single or Dual Sim. Checking the Huawei website ( https://consumer.huawei.com/uk/phones/m/p20-pro/tech-specs/ ) it says: HUAWEI P20 Pro Single SIM: Nano-SIM Available...

959 5
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26 days ago
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chrisval Civilian

Id SIM not enebling wifi calling on Samsung A3 2017
Question

After researching the iD wifi calling phone compatibility test, I settled on a Samsung A3 2017.  When I try the iD Mobile SIM, I don’t get prompted for any setting updates, and WiFi Calling is not shown as an available option under phone settings.  As soon as I insert a BT SIM, immediately I have th...

27 2
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27 days ago
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RossH Civilian

Wifi Calling Not Working
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Wifi calling does not work. I don’t get any signal where I live so one of the reasons I signed up with ID is because they said I could get wifi calling. I have a new Samsung A40 which should be compatible. I have turned on wifi calling in settings and the software is up to date. When I asked about i...

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27 days ago
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Toms Civilian

voLTE on Pixel 4
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Hello, Can someone please advise how to activate / turn on voLTE on the pixel 4. Currently on my phone the option in not in the settings, yet ID have advised they do support. The phone is fully updated and I have followed the online support but the option to toggle this setting is just not there. Th...

129 5
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27 days ago
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Jim_Smith Civilian

About phone>Status>My phone number: Unknown
Question

Migrated old phone number from O2, everything seems to be working okay, but when I go into Settings>System>About phone>Status, it gives “My phone number” as Unknown.  Not a show stopper, but clearly something’s not right.  New phone is a Huawei Y6 (2019), and I’ve re-seated the SIM card and...

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30 days ago
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wiseman Civilian

Texts being sent from the wrong number (Android Messaging)
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I have a new iD SIM but wanted to port my existing Vodaphone number across. I got a PAC from my Voda and filled in the form on iD to port the number. Today, my Voda SIM is deactivated and I received an SMS from iD to say “Good news! You’ve transfered your number to iD...” BUT alls calls and texts ar...

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30 days ago
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Gary-360 Civilian

EMUI 10 Question
Solved

Does anyone know when ID will be releasing the Huawei Emui10 upgrade? It seems other servers have released them, but no ID yet.

48 3
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1 month ago
SB1

wet phone no longer turning on
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My Sony experia handset recently got wet and now will not turn on at all. I've warmed it to try and dry it out but still nothing. Any ideas how to resolve? 

24 1
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1 month ago
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Maverick Civilian

Wifi call issue on Samsung Galaxy S8
Solved

Hi, I bought an ID Mobile rolling contract for my Galaxy S8 purely because of the wifi call ability however it just won't work on my phone. I have been on countless live chats, I've spoken to ID on the phone DM'd ID on Twitter and I've been in to Carphone Warehouse too, but I'm just being pushed fro...

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1 month ago
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Boo 68

Smartwatch compatibility
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Will any android smart watches work with your ID contract phone 

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1 month ago
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SplittingDistant Civilian

Wi-Fi Calling - Motorola G6 Play - Wi-Fi Calling Setting Disappears.
Question

Hi, I’m looking to migrate from Plusnet to iDmobile and want to use Wi-Fi Calling as I’m in a poor signal area, and Plusnet won’t support Wi-Fi Calling. Although not on the iDmobile supported phones list I thought I had a good chance it would be OK as my Motorola G6 Play had a Wi-Fi Calling setting...

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1 month ago
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Manonphone Civilian

Motorola One not provisioned for VoLTE or WiFi Calling
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The device is listed as being supported on the website but without IMS registration the settings are hidden.Anyone with a Motorola One successfully provisioned for VoLTE or WiFi Calling?

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2 months ago
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EmmCee2 Civilian

Wi-Fi calling verus call divert
Solved

Hi there, I am considering moving to iDmobile but have no signal at home. iDmobile does not appear to support Wi-Fi calling for my phone - Motorola Moto G7 - (although it is supported with both 3 and Vodaphone) and so I wondered about using call divert to either my landline or work mobile (Vodaphone...

277 4
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2 months ago
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tweal Civilian

wifi calling on unlocked Samsung Galaxy S10e
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Hi all,I recently purchased a Samsung Galaxy S10e from a third party. It is completely unlocked. If I transfer to an iD mobile sim only contract, will wifi calling from this device be possible? (Wondering as it was not purchased directly from iD). Are there any providers other than EE who do not ins...

71 2
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2 months ago
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Safehands Civilian

installing updates
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My wife has never installed any updates on her Nokia 1 Android and now suddenly can’t receive text messages from Australia.How can we rectify this?

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2 months ago
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paulthepain

carphone repair
Solved

carphone repair rang me on last day of repair to say they have ordered a lot of new parts for my phone then asked if i would have a samsung or huawie phone instead of my phone a oppo rx17 why tell me they ordered the parts i dont know as the phone only had a soft ware issue so i now have to wait eve...

141 2
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2 months ago
hamoxham

Mobile data suddenly not working - Samsung Galaxy S6
Question

I know there are similar questions on here but literally none of the answers have fixed the problem. I’ve had this ID account for years, and today randomly my data just stopped working this morning. I’m turning it on and there’s no 4G (or 2G or whatever) appearing in the corner of my phone like it u...

118 1
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3 months ago
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FirmShark

Galaxy Note 10+ 5G
Solved

Hello, Just placed my order for a Note 10+ from iD. Are they 5G ready for when it becomes available? Or does iD only provide 4G models?

77 1
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3 months ago
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Yarrick Civilian

Is Huawei mate 20 pro Dual or single SIM?
Question

https://www.idmobile.co.uk/shop/pay-monthly/huawei-mate-20-pro-128gb-green Is it Dual or Single SIM?

70 1
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3 months ago
Mattcaney

Motorola Moto G6 plus wifi.
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I have just received my new Moto G6 plus on ID. But it will not connect to the wifi network. My Samsung A5 works fine as do other people ising Samsung and Apple phones. It did find the Network but wouldnt connect saying 'out of range' thats despite being next to the rooter. I have reset the router w...

204 5
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3 months ago
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Blinkertoon Civilian

How to enable WiFi calling on LG V30
Solved

I'm a little lost on this issue, as this phone has information on the net about using WiFi calling but it's not in your list of compatible phones. Could you please confirm either way, and if not currently possible, advise how/who might make this happen? Many thanks.

230 9
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4 months ago

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