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Android

All the latest news, tips and tricks for Android devices

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  • 522 Replies
iD Mobile
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iD Mobile
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How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
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How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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163 Topics

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umi Rookie

Nokia 7.1 "CP Client" notifications
Solved

Hi all, Yesterday I bought an unlocked Nokia 7.1 and put my iD SIM in it. It worked fine in the evening, but today (starting around noon) I occasionally get these odd notifications that you can see in the first screenshot I have attached: "CP Client New provisioning message" If I then tap on the n...

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2 hours ago
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JamesID Rookie

4G Calling (VoLTE) on Honor Play
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I am trying to move to iD Mobile as my phone - Honor Play - is supposed to work with 4G Calling (VoLTE) and Wi-Fi Calling. I can get Wi-Fi calling to work although it is disappointing that it only works if there is weak mobile signal rather than whenever suitable Wi-Fi is available. Is it possible...

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2 hours ago
trawiarz

VoLTE on Pixel 3
Solved

Any one can confirm VoLTE on Pixel 3 with ID mobile?

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2 days ago
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Adam1986 Rookie

Xiaomi Mi9se will not connect to iD network

Bought my daughter her first phone and what a fantastic phone it is. Having used Xiaomi on o2 with no problems for the past two years I thought this would be the same with her new phone. Got her an iD contract to put in the phone but no matter what I do it doesn't work. I put the APN settings and ge...

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2 days ago
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lumberjack Rookie

Wifi Calling
Question

Can anyone help set up my phone for WiFi calling. Phone Galaxy S7 Model No. SM-G930T Android version 7.0 Was told phone is compatible with WiFi calling but it is not functioning. Have gone to Settings>Connections>More Connection settings> but option for WiFi calling is not present.

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4 days ago
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fix777 Rookie

4G calling on Honor 8X
Question

Hi. I have just got a ID sim and yesterday purchased a new sim free Honor 8X - I've also updated the software on the phone to the latest version. I can get wi-fi calling to work, however I can't get 4G calling. The coverage checker confirms I can get 4G voice calling in my area and I full 4G sign...

483 5
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4 days ago
Chrispy

Sony xz2 no wifi calling option
Solved

I have a Sony xz2, unlocked. Bang up to date software. There is no option to switch on wifi calling in the call menus. I assumed the option would be enabled with a carrier download. It isn't. iD says it supports my phone, it's why I moved to you from 3. But I've reached a dead end with customer serv...

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10 days ago
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xanpb_2004 Rookie

RCS on iD Mobile
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Hi there, I have a Huawei P20 Lite which I upgraded to on contract with iD about 5 days ago... I have noticed that when I put in a Vodafone SIM card it enables Message+ which is huawei's RCS messaging client. However when I put in my iD SIM card the option goes away... When will we get RCS on iD mob...

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12 days ago
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burncpt Rookie

How to get rid of annoying "no voice service" notification
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Hi all, I have a Moto G5 with Android 8.1.0. I have limited or no mobile reception at my house. Since the last major update I get continual (every ~5 mins) notifications with sound, saying "no voice service at your location". I've tried disabling it through the app settings but it's not allowed and...

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12 days ago
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DanPerks Rookie

When will RCS be supported?
Question

I know a post about this already exsists, but there have been developments. Three Uk, the network ID Mobile operates through, have recently enabled RCS for their devices. When will it be enabled on ID devices, as mine currently is not working with RCS. The Three UK article can be found here

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12 days ago
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koconnor1977 Rookie

WIFI calling not working Samsung S7 Edge
Question

I see a lot of similar topics. New ID mobile SIM in s7 edge (previously with Vodafone and phone unlocked). WIFI calling always worked with Vodafone, required as coverage in house poor. Many, many conversations with id support service who cannot sort (they say enabled) - also apparently getting a cal...

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12 days ago
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Wlats Rookie

Wifi calling on Samsung Galaxy S9 (Third party)
Solved

Hi, I've just joined iD because my previous provider (Plusnet) didn't support wifi calling. I have a Samsung Galaxy S9, bought second hand through eBay. (The S9 is supported according to this page: https://www.idmobile.co.uk/help-and-advice/wifi-calling). I can make phonecalls using my iD SIM at...

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14 days ago
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PmdPix

Pixel 3 dropping off Wifi and 4g
Solved

My Pixel 3 is frequently dropping it's WiFi or data connection. It's infuriating. It reconnects if I restart it or just wait a while, but as I've not had it that long, a few months, I want to actually fix the problem. I've updated everything. Help please 🙂

34 1
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18 days ago
Med2004

Mobile Data not working
Question

Hi my phone has been working properly but recently I have not been able to use my data. I can turn it on but it doesn't provide me with Internet access.

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26 days ago
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Cmus Masked Rookie

wifi calling on samsung j6 has stopped
Solved

J6 (2018) had wifi calling until a few days ago. It is on the supported list. Have recently ported number from 3 because they stopped their 3 in touch app. Have tried resetting router and network settings, and switching everything off and on. No mobile signal in our area so wifi calling essential. W...

170 16
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1 month ago
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dancake Masked Rookie

Samsung S10+ WiFi Calling
Question

I'm having trouble getting WiFi Calling working on my S10+. I was previously on Three and had no issues with WiFi Calling with them. I have tried disabling/reenabling and restarting the phone, and have also reset all network settings to no avail. I have joined iD within the last week and ported my...

151 9
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1 month ago
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armunro Rookie

New Samsung A30 refuses to register on network
Question

I have a rolling sim only deal with ID mobile, but my new phone refuses to register with Id. Some things I tested, which conforms its an issue with Id Mobile: Phone works with Three sim/network (same as Id Mobile). So its not network or locked. Sim works on old phone which is a Samsung J7 Pro. Trie...

133 4
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1 month ago
Alexjones 2002

Can I use 2 SIMS in my OnePlus 6T
Solved

Hi, I have a one plus 6t which is dual SIM compatible I was wondering could I use a vodaphone SIM aswell as the I'd one or will my phone be locked? I still have 18 months left with iD

63 2
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2 months ago
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Krankenstein Rookie

wifi calling on unlocked galaxy note 9
Solved

Wifi calling is essential where I live as the cellnet coverage is patchy. I have the latest phone software, and a galaxy note 9. It's unlocked (does that make a difference?). Where is the wifi option - I've looked in Call Settings and it's missing. I compare this to my old handset - a galaxy 7 which...

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2 months ago
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jideh

Mobile phone

My mobile is falling apart and I do not think it will survive until when it is due for an upgrade in January 2020. What options if any do I have

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2 months ago
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ChrisBoulton79 Rookie

SMS won't send
Question

Hi there I have a Samsung J3. For the last week or so I have been able to receive but not send SMS. When I try to send a message I get the error message 'Message failed to send I have tried/checked: Sending a message to myself - still fails Checked the message centre number- it's correct Restart...

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3 months ago
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Shiruba98 Rookie

Nokia 1 Plus on iD?
Solved

Hello there. Recently Nokia revealed a number of new models including a bigger version of the Nokia 1 called the Nokia 1 Plus Will it be coming to the iD network soon? Because I won't be able to upgrade until next year and I'd really like to upgrade to one of these (especially the red one!)

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3 months ago
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skimbleshanks

Nokia 6.1 Screen Unresponsive
Solved

My device has become unresponsive to touch, the phone boots up and the screen displays correctly. Volume and power keys are functioning. I have tried to do a graphics test with no luck, power cycling does not work either. Doing a factory reset yields no results either. Any productive help welcome.

203 1
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3 months ago
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Izabela

Can't make any calls or send text messages
Question

Yesterday I was not able to make any of my calls nor sending text messages and still I am not. Why this is happening?! I can't even contact the technical support. Some people could not get through to me as well and when I try make a call it says that 'the number has not been recognised'. When sendin...

123 1
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3 months ago
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SuperCat Rookie

Free Samsung Earbuds
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I am thinking to buy the s10 or s10+ but I am wondering if can get free samsung galaxy buds with phone. Since I have seen that you can get them for free with the phone. Thanks in Advance.😀

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3 months ago

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