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Android

All the latest news, tips and tricks for Android devices

  • 174 Topics
  • 583 Replies
iD Mobile
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iD Mobile
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How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
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How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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174 Topics

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delta32

PUK number when no live agents..
Question

How do I get a PUK number, I've just locked myself out and there are no live chat agents... Why is this information not available in the account settings?

16 2
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4 hours ago
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Blinkertoon Rookie

How to enable WiFi calling on LG V30
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I'm a little lost on this issue, as this phone has information on the net about using WiFi calling but it's not in your list of compatible phones. Could you please confirm either way, and if not currently possible, advise how/who might make this happen? Many thanks.

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4 hours ago
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latestscoop Civilian

WiFi Calling on Pixel 2 and Pixel 2 XL

Has anyone got the Google Pixel 2 and Pixel 2 Xl WiFi Calling to work on ID? Is it as simple as just enabling this under settings? Both the Google Pixel 2 and Pixel 2 XL support WiFi calling out of the box, although they are not on the list of phones available on the ID WiFi Calling page. Is the p...

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6 days ago
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mikeyd1973 Civilian

OnePlus 7 Pro wi-fi calling and 4G calling working fine

I'm using a OnePlus 7 Pro and can confirm that both wi-fi calling/VoWi-Fi and 4G calling/VoLTE work without issue. I have EE as my primary SIM for work and my iD SIM as personal - both SIMs quite happily co-exist on wi-fi calling at the same time.

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8 days ago
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Zainabbmiah

I want to unlock my Samsung S8
Question

How do I unlock the PUK code on my new Samsung S8?

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15 days ago
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df_xc Rookie

Wi-Fi Calling on Huawei P Smart
Solved

Hi, I've got the P Smart FIG-LX1 C432 variant. With an iDmobile SIM, wifi calling connects, I get the 'iDMobile Wi-Fi Calling' on the status bar, I can make calls over wifi, but I can't receive any calls. The calls just go through to answerphone. I can receive calls as normal without wifi calling....

1291 10
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20 days ago
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SteMcC Civilian

is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem.
Question

Hi is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem. My existing ee number was ported over, my phone/sim worked great for 24hrs but now I can not make or receive texts or calls! i know this has been solved on iPho...

32 3
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26 days ago
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Tricky Rookie

terminal cannot be configured remotely
Solved

I've received my new SIM it works fine in spare phone I have, Motorola G4, but if I put it in my phone, an LG nexus 4 (yes vintage running android 4.4) I get this message every time it powers on "2549 The terminal cannot be configured remotely, please contact Customer support for further assistance"...

8032 11
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28 days ago
dustybin154

phone freezing
Solved

I have a Sony Xperia 10 that I have on an I'd mobile contract that keeps freezing and becoming unresponsive to touching the screen how do I go about getting it exchanged?

16 2
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28 days ago
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Floss88 Civilian

Apple vs. Android
Question

At the moment I have an iPhone 6; I used to have a Sony Android mobile. I changed over to Apple because everyone I am in contact with has an iPhone and I also own an iPad. Wouldn’t it create problems with compatibility if I changed back to Android with a Samsung phone?

48 2
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29 days ago
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EPH62 Civilian

Helpppp android or apple?
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Thinking about switching to Android from Apple… anyone done it and can comment on the transition? Is the grass really that much greener?! Currently looking at either the Huawei P20 Pro or the Mate 20 Pro as alternatives to some of the newer apple models.

1053 39
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30 days ago
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dgtierney87

Pixel XL 2 Charging fault
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My pixel XL 2 turns off when a charger is put into its port, I have tried cleaning out the connectors, using a different charger and resetting the phone but this issues still persists. At times it will just turn itself off without a charger plugged in but this is fairly irregular, thankfully. Any...

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1 month ago
Sanorm

issue with battery and performance (Huawei PSmart)
Solved

I have an old model Huawei PSmart around 18-20 months old contract expires January 20. Lately the battery only lasts around half a day with normal usage, less with heavy. Even not being used and on standby it's lucky to make the day. The performance is also severely reduced and apps that previously...

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1 month ago
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JamesID Rookie

4G Calling (VoLTE) on Honor Play
Question

I am trying to move to iD Mobile as my phone - Honor Play - is supposed to work with 4G Calling (VoLTE) and Wi-Fi Calling. I can get Wi-Fi calling to work although it is disappointing that it only works if there is weak mobile signal rather than whenever suitable Wi-Fi is available. Is it possible...

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1 month ago
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Jbygrave Civilian

Wifi calling but no VoLTE in either Note 9 or S9.
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Hi. Joined iD this week on Paym plan. Wifi calling works fine but no VoLTE/4g calling. Tried with a few phones including Note 9 and S9 - both bought directly from Samsung UK, neither show VoLTE. Checked coverage and 4G calling enabled in my area. Phone is setup right, used VoLTE with EE before....

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1 month ago
Nikiana

faulty charger
Solved

Hi, I recently bought a Google Pixel 3a on a monthly plan through ID. I LOVE the phones but unfortunately the charger has stopped working. Not sure whether it is the cable or the plug that is the problem . It's definitely not the phone as I can charge it using other people's chargers. Just wondering...

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1 month ago
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xanpb_2004 Civilian

RCS on iD Mobile
Solved

Hi there, I have a Huawei P20 Lite which I upgraded to on contract with iD about 5 days ago... I have noticed that when I put in a Vodafone SIM card it enables Message+ which is huawei's RCS messaging client. However when I put in my iD SIM card the option goes away... When will we get RCS on iD mob...

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1 month ago
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DanPerks Civilian

When will RCS be supported?
Solved

I know a post about this already exsists, but there have been developments. Three Uk, the network ID Mobile operates through, have recently enabled RCS for their devices. When will it be enabled on ID devices, as mine currently is not working with RCS. The Three UK article can be found here

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1 month ago
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my_phone_no Civilian

Galaxy S7 - ACtivate WiFi Calling
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I'm looking to set up WiFi Calling with a Galaxy S7. The phone shows on the list of supported devices, however, it was originally on EE, where the service could be enabled under the dialler options. All the latest firmware updates - But the Wi-Fi calling option does not appear with an ID Mobile SIM...

26 3
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1 month ago
Mattcaney

Motorola Moto G6 plus wifi.
Question

I have just received my new Moto G6 plus on ID. But it will not connect to the wifi network. My Samsung A5 works fine as do other people ising Samsung and Apple phones. It did find the Network but wouldnt connect saying 'out of range' thats despite being next to the rooter. I have reset the router w...

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1 month ago
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umi Civilian

Nokia 7.1 "CP Client" notifications
Solved

Hi all, Yesterday I bought an unlocked Nokia 7.1 and put my iD SIM in it. It worked fine in the evening, but today (starting around noon) I occasionally get these odd notifications that you can see in the first screenshot I have attached: "CP Client New provisioning message" If I then tap on the n...

402 5
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1 month ago
trawiarz

VoLTE on Pixel 3
Solved

Any one can confirm VoLTE on Pixel 3 with ID mobile?

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1 month ago
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Adam1986 Civilian

Xiaomi Mi9se will not connect to iD network

Bought my daughter her first phone and what a fantastic phone it is. Having used Xiaomi on o2 with no problems for the past two years I thought this would be the same with her new phone. Got her an iD contract to put in the phone but no matter what I do it doesn't work. I put the APN settings and ge...

58 3
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1 month ago
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lumberjack Civilian

Wifi Calling
Solved

Can anyone help set up my phone for WiFi calling. Phone Galaxy S7 Model No. SM-G930T Android version 7.0 Was told phone is compatible with WiFi calling but it is not functioning. Have gone to Settings>Connections>More Connection settings> but option for WiFi calling is not present.

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1 month ago
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fix777 Civilian

4G calling on Honor 8X
Solved

Hi. I have just got a ID sim and yesterday purchased a new sim free Honor 8X - I've also updated the software on the phone to the latest version. I can get wi-fi calling to work, however I can't get 4G calling. The coverage checker confirms I can get 4G voice calling in my area and I full 4G sign...

678 5
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1 month ago

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