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Android

All the latest news, tips and tricks for Android devices

  • 198 Topics
  • 633 Replies
iD Mobile
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iD Mobile
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How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
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How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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198 Topics

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Manonphone Civilian

Motorola One not provisioned for VoLTE or WiFi Calling
Question

The device is listed as being supported on the website but without IMS registration the settings are hidden.Anyone with a Motorola One successfully provisioned for VoLTE or WiFi Calling?

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3 days ago
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EmmCee2 Civilian

Wi-Fi calling verus call divert
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Hi there, I am considering moving to iDmobile but have no signal at home. iDmobile does not appear to support Wi-Fi calling for my phone - Motorola Moto G7 - (although it is supported with both 3 and Vodaphone) and so I wondered about using call divert to either my landline or work mobile (Vodaphone...

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3 days ago
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tweal Civilian

wifi calling on unlocked Samsung Galaxy S10e
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Hi all,I recently purchased a Samsung Galaxy S10e from a third party. It is completely unlocked. If I transfer to an iD mobile sim only contract, will wifi calling from this device be possible? (Wondering as it was not purchased directly from iD). Are there any providers other than EE who do not ins...

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15 days ago
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Safehands Civilian

installing updates
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My wife has never installed any updates on her Nokia 1 Android and now suddenly can’t receive text messages from Australia.How can we rectify this?

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16 days ago
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paulthepain

carphone repair
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carphone repair rang me on last day of repair to say they have ordered a lot of new parts for my phone then asked if i would have a samsung or huawie phone instead of my phone a oppo rx17 why tell me they ordered the parts i dont know as the phone only had a soft ware issue so i now have to wait eve...

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23 days ago
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lottie1040

Calls going silent after 15 minutes?
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Hi, my Mum’s Motorola G7 Play is on iD Mobile and tonight, on more than one occasion, the call went silent after 15 minutes. It doesn’t happen when I’m calling another number (I’m on Vodafone) and we’re both in good signal areas. It’s a bit of an annoying issue. Has anyone else experienced it?

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27 days ago
hamoxham

Mobile data suddenly not working - Samsung Galaxy S6
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I know there are similar questions on here but literally none of the answers have fixed the problem. I’ve had this ID account for years, and today randomly my data just stopped working this morning. I’m turning it on and there’s no 4G (or 2G or whatever) appearing in the corner of my phone like it u...

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1 month ago
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FirmShark

Galaxy Note 10+ 5G
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Hello, Just placed my order for a Note 10+ from iD. Are they 5G ready for when it becomes available? Or does iD only provide 4G models?

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1 month ago
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Yarrick Civilian

Is Huawei mate 20 pro Dual or single SIM?
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https://www.idmobile.co.uk/shop/pay-monthly/huawei-mate-20-pro-128gb-green Is it Dual or Single SIM?

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1 month ago
Mattcaney

Motorola Moto G6 plus wifi.
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I have just received my new Moto G6 plus on ID. But it will not connect to the wifi network. My Samsung A5 works fine as do other people ising Samsung and Apple phones. It did find the Network but wouldnt connect saying 'out of range' thats despite being next to the rooter. I have reset the router w...

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2 months ago
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Blinkertoon Rookie

How to enable WiFi calling on LG V30
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I'm a little lost on this issue, as this phone has information on the net about using WiFi calling but it's not in your list of compatible phones. Could you please confirm either way, and if not currently possible, advise how/who might make this happen? Many thanks.

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2 months ago
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delta32

PUK number when no live agents..
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How do I get a PUK number, I've just locked myself out and there are no live chat agents... Why is this information not available in the account settings?

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2 months ago
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latestscoop Civilian

WiFi Calling on Pixel 2 and Pixel 2 XL

Has anyone got the Google Pixel 2 and Pixel 2 Xl WiFi Calling to work on ID? Is it as simple as just enabling this under settings? Both the Google Pixel 2 and Pixel 2 XL support WiFi calling out of the box, although they are not on the list of phones available on the ID WiFi Calling page. Is the p...

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2 months ago
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mikeyd1973 Civilian

OnePlus 7 Pro wi-fi calling and 4G calling working fine

I'm using a OnePlus 7 Pro and can confirm that both wi-fi calling/VoWi-Fi and 4G calling/VoLTE work without issue. I have EE as my primary SIM for work and my iD SIM as personal - both SIMs quite happily co-exist on wi-fi calling at the same time.

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2 months ago
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Zainabbmiah

I want to unlock my Samsung S8
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How do I unlock the PUK code on my new Samsung S8?

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2 months ago
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df_xc Rookie

Wi-Fi Calling on Huawei P Smart
Solved

Hi, I've got the P Smart FIG-LX1 C432 variant. With an iDmobile SIM, wifi calling connects, I get the 'iDMobile Wi-Fi Calling' on the status bar, I can make calls over wifi, but I can't receive any calls. The calls just go through to answerphone. I can receive calls as normal without wifi calling....

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2 months ago
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SteMcC Civilian

is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem.
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Hi is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem. My existing ee number was ported over, my phone/sim worked great for 24hrs but now I can not make or receive texts or calls! i know this has been solved on iPho...

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2 months ago
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Tricky Rookie

terminal cannot be configured remotely
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I've received my new SIM it works fine in spare phone I have, Motorola G4, but if I put it in my phone, an LG nexus 4 (yes vintage running android 4.4) I get this message every time it powers on "2549 The terminal cannot be configured remotely, please contact Customer support for further assistance"...

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3 months ago
dustybin154

phone freezing
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I have a Sony Xperia 10 that I have on an I'd mobile contract that keeps freezing and becoming unresponsive to touching the screen how do I go about getting it exchanged?

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3 months ago
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Floss88 Civilian

Apple vs. Android
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At the moment I have an iPhone 6; I used to have a Sony Android mobile. I changed over to Apple because everyone I am in contact with has an iPhone and I also own an iPad. Wouldn’t it create problems with compatibility if I changed back to Android with a Samsung phone?

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3 months ago
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EPH62 Civilian

Helpppp android or apple?
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Thinking about switching to Android from Apple… anyone done it and can comment on the transition? Is the grass really that much greener?! Currently looking at either the Huawei P20 Pro or the Mate 20 Pro as alternatives to some of the newer apple models.

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3 months ago
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dgtierney87

Pixel XL 2 Charging fault
Question

My pixel XL 2 turns off when a charger is put into its port, I have tried cleaning out the connectors, using a different charger and resetting the phone but this issues still persists. At times it will just turn itself off without a charger plugged in but this is fairly irregular, thankfully. Any...

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3 months ago
Sanorm

issue with battery and performance (Huawei PSmart)
Solved

I have an old model Huawei PSmart around 18-20 months old contract expires January 20. Lately the battery only lasts around half a day with normal usage, less with heavy. Even not being used and on standby it's lucky to make the day. The performance is also severely reduced and apps that previously...

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3 months ago
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JamesID Rookie

4G Calling (VoLTE) on Honor Play
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I am trying to move to iD Mobile as my phone - Honor Play - is supposed to work with 4G Calling (VoLTE) and Wi-Fi Calling. I can get Wi-Fi calling to work although it is disappointing that it only works if there is weak mobile signal rather than whenever suitable Wi-Fi is available. Is it possible...

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3 months ago
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Jbygrave Civilian

Wifi calling but no VoLTE in either Note 9 or S9.
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Hi. Joined iD this week on Paym plan. Wifi calling works fine but no VoLTE/4g calling. Tried with a few phones including Note 9 and S9 - both bought directly from Samsung UK, neither show VoLTE. Checked coverage and 4G calling enabled in my area. Phone is setup right, used VoLTE with EE before....

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3 months ago

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