To iD mobile To ID mobile
  • 60 Topics
  • 187 Replies
iD Mobile
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iD Mobile
started this topic

How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
started this topic

How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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Android

All the latest news, tips and tricks for Android devices

65 Topics

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Soulus101

Infinite provisioning messages
Question

Recently joined iD from Vodafone. I unlocked my Huawei P9 and got the usual provisioning messages, however data was not working. A reset fixed this initially, but now every time I come off wi-fi my data doesn't work until I reset, at which point I get the provisioning messages again. Any idea why an...

12 1
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2 days ago
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Ben Chapman Rookie

Wi Fi calling on Galaxy S7
Question

So i have recently joined iD Mobile and I'm having issues with wifi calling as in it seems to disappear from my settings when i enter the id sim. Previously on vodafone where i have an option to turn wifi calling on/off. No option on id mobile. I signed up to id because it says it offers wifi callin...

24 3
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2 days ago
trawiarz

VoLTE on Pixel 3
Solved

Any one can confirm VoLTE on Pixel 3 with ID mobile?

16 1
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5 days ago
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fix777 Rookie

4G calling on Honor 8X
Question

Hi. I have just got a ID sim and yesterday purchased a new sim free Honor 8X - I've also updated the software on the phone to the latest version. I can get wi-fi calling to work, however I can't get 4G calling. The coverage checker confirms I can get 4G voice calling in my area and I full 4G sign...

30 4
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6 days ago
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Rowlanda38

Network Unlocking phone

Hi I need to unlock a phone to use it with my Id sim, it’s a Alcatel onetouch? thanks

18 1
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7 days ago
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Johnno Rookie

Google Pixel 2 xl 64gb unlocked for £250??
Solved

Hi, I'm not an expert on mobile phones and would appreciate some advice. I currently have a Samsung A5 (2017) and was wondering if I should buy the Pixel 2 (perfect condition) from a guy at work.. I'm on a Sim only deal and tend to keep my phones for as long as possible. The only issue I have is no...

35 3
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8 days ago
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Tim Rookie

Callers told "number not recognised" instead of going to voicemail.
Solved

Hi, My wife has just moved to iD from Vodafone (her number came across four days ago) and now has an issue with her voicemail. She can make and receive calls, but if she doesn't answer in time then the caller gets told "number not recognised" instead of going to voicemail. - Voicemail is turned o...

47 2
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9 days ago
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RussVC Rookie

Nokia 6.1 Plus compatibility
Solved

Hi, Can anyone confirm whether the Nokia 6.1 Plus is compatible with the ID Mobile/3 network please? If I can push my luck a little further, would the Nokia 6.1 Plus be compatible with the ID VoLTE and WiFi calling feature... the phone does support both, but obviously a compatible SIM/Network is n...

33 2
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10 days ago
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CFHeadphase Rookie

Android 9 for P20 Pro
Solved

When is Android 9 being pushed to my P20 Pro? The same phone on other networks has received it already. Thanks!

38 1
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14 days ago
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Hikari Hero

FitBit Charge 2 notifications issue.
Question

Hey guys. I have a wee question to someone who could help me fixing my partner's FitBit Charge 2 notification issue. She is using Blackberry Motion. So, what happened is that she can get all her steps, calories and other fitness features synced as normal but she has stopped receiving notification...

37 3
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15 days ago
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JCMyles Aspiring Sidekick

Huawei P20 Pro
Solved

On my P10 i could set individual ringtones for email, messaging etc. but doesn't appear to be an option on my upgrade to P20 Pro. Is this the case or have i missed something?

87 5
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16 days ago
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lucac98 Rookie

Huawei P20 Pro - Single or Dual Sim?
Solved

Hi, I would like to know about the Huawei P20 Pro ( https://www.idmobile.co.uk/shop/pay-monthly/huawei-p20-pro-twilight ) if it is Single or Dual Sim. Checking the Huawei website ( https://consumer.huawei.com/uk/phones/m/p20-pro/tech-specs/ ) it says: HUAWEI P20 Pro Single SIM: Nano-SIM Available...

54 1
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18 days ago
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pollypocks Rookie

Apple to Android - do I have to repurchase all my apps?
Solved

Hello, I've just got a new Samsung after previously using Apple for many years. Do I need to repurchase all my apps in the Google Play store or can I somehow move them over from my Apple account? Thanks! 🙂

38 2
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21 days ago
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celliott Rookie

Moto G6
Question

I have an unlocked Motorola G6. fully updated but refuses to connect to ID network. Toggling airplane mode makes it try to connect, if briefly connects at 4g but then drops off.. Sim works fine. Any ideas?

31 3
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21 days ago
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kelechi.chima

Android updates on Samsung S7 Edge
Solved

Hi, I have a Samsung S7 Edge. It regularly receives app updates as usual but doesn't seem to receive Android security patches or Android updates. I've checked in Settings > About phone > Software info and it shows that the Android version is 7.0 and the Android security patch level is 1 October 2017...

36 2
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1 month ago
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Krankenstein Rookie

wifi calling on unlocked galaxy note 9
Solved

Wifi calling is essential where I live as the cellnet coverage is patchy. I have the latest phone software, and a galaxy note 9. It's unlocked (does that make a difference?). Where is the wifi option - I've looked in Call Settings and it's missing. I compare this to my old handset - a galaxy 7 which...

43 5
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1 month ago
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latestscoop Rookie

WiFi Calling on Pixel 2 and Pixel 2 XL

Has anyone got the Google Pixel 2 and Pixel 2 Xl WiFi Calling to work on ID? Is it as simple as just enabling this under settings? Both the Google Pixel 2 and Pixel 2 XL support WiFi calling out of the box, although they are not on the list of phones available on the ID WiFi Calling page. Is the p...

956 17
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1 month ago
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Tricky Rookie

terminal cannot be configured remotely
Solved

I've received my new SIM it works fine in spare phone I have, Motorola G4, but if I put it in my phone, an LG nexus 4 (yes vintage running android 4.4) I get this message every time it powers on "2549 The terminal cannot be configured remotely, please contact Customer support for further assistance"...

924 7
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1 month ago
Tigress50

Android keyboard
Solved

When on a call & I need to choose options in a menu ,for example, my actual keypad doesn't come up anymore! It just disappeared today! How do I get it back please??!!

28 1
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1 month ago
Mimizaeka

Mobile data not working
Question

I can't turn on my mobile data. I've tried everything what I found on internet about the case. I set manually the APN information. Nothing! I changed the SIM with the other phone everything was alright but not with that phone. Using only Wi-Fi. Please help me! How I can start the mobile data on ??...

68 1
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1 month ago
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jamie Rookie

WiFi Calling and VoLTE
Solved

Hi, I have an HTC U11 which supports VoLTE and WiFi Calling but is not on your officially supported list of handsets. I have switched the options on for both features but neither is currently working. Is there any more that I/you can do? eg, do you need to provision my IMEI number on your network?...

71 1
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1 month ago
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CraigS

HTC 8X (Model No PM23200)
Solved

Hi, Does anyone know if the HTC 8X (Model No PM23200) is compatible with the iD network please? From what I’ve read it seems to be phones that are 2G that aren’t compatible, this phone is 3G and 4G so thinking it should work. Any help much appreciated. Thanks

59 1
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2 months ago
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oberoth Rookie

Galaxy S7 Oreo upgrade
Question

My Galaxy S7 (with host network 3 firmware) had iD 4G calling and Wi-Fi calling on Nougat (Android 7) It recently updated to Oreo (Android 😎 and now it no longer does 4G calling, won't logon to the 4G 800Mhz net and Wi-Fi calling is gone. When I insert a 3 PAYG sim, the options all reappear. So...

199 9
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2 months ago
Anthonyy23

Need helo with mms and vpn
Question

Basicaly the problem is tha mybauntiebgige me her okd sony Ericsson lastnight do i took my ild sim out of my phone thats broje but ive spent all niggt trying to get the mmsbn data on and trying tobfind my number out to as itbsays unknownbin settings ive tried contacting cs but keeps says faiked ti t...

30 1
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2 months ago
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gearbox162 Aspiring Sidekick

Predicted monthly and upfront GOOGLE PIXEL 3 + Google Pixel 2 (XL) fate

Of course, this is just in case we have the Google Pixel 3 on this network. Here is what I think will be the costs for both monthly and upfront GOOGLE Pixel 3: Monthly will be £26.99 with a £124.99 upfront cost GOOGLE Pixel 3 XL: Monthly: £29.99-£31.99 with £200.99 upfront cost DISCLAIMER THIS MAY...

129 4
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2 months ago

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