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Android

All the latest news, tips and tricks for Android devices

  • 173 Topics
  • 578 Replies
iD Mobile
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iD Mobile
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How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
started this topic

How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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173 Topics

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Tim Civilian

Callers told "number not recognised" instead of going to voicemail.
Solved

Hi, My wife has just moved to iD from Vodafone (her number came across four days ago) and now has an issue with her voicemail. She can make and receive calls, but if she doesn't answer in time then the caller gets told "number not recognised" instead of going to voicemail. - Voicemail is turned o...

219 2
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8 months ago
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Lenkijah

Scheduling Text Messages
Solved

Hi. I have a Huawei P20 pro. Can any tell me please if text messages can be scheduled on this phone so as to be written now but sent later? If not are there any apps that are secure and help? Thanks in advance.

232 2
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8 months ago
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Nmarcus Civilian

WiFi call
Solved

how to get setting to activate WiFi call.

315 1
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8 months ago
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RussVC Civilian

Nokia 6.1 Plus compatibility
Solved

Hi, Can anyone confirm whether the Nokia 6.1 Plus is compatible with the ID Mobile/3 network please? If I can push my luck a little further, would the Nokia 6.1 Plus be compatible with the ID VoLTE and WiFi calling feature... the phone does support both, but obviously a compatible SIM/Network is n...

74 2
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8 months ago
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HaroldBinley Rookie

Transferring contact data to new phone
Solved

On Saturday I upgraded from a Samsung A3 (2016) mobile to Samsung A6 (2018) and moved my old SIM card to the new phone. However several contacts have no phone numbers. These appear to be those automatically imported/synced to my old phone either from my Outlook email account or WhatsApps. If I go...

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8 months ago
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CFHeadphase Civilian

Android 9 for P20 Pro
Solved

When is Android 9 being pushed to my P20 Pro? The same phone on other networks has received it already. Thanks!

93 1
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8 months ago
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Hikari Mentor

FitBit Charge 2 notifications issue.
Question

Hey guys. I have a wee question to someone who could help me fixing my partner's FitBit Charge 2 notification issue. She is using Blackberry Motion. So, what happened is that she can get all her steps, calories and other fitness features synced as normal but she has stopped receiving notification...

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8 months ago
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JCMyles Rookie

Huawei P20 Pro
Solved

On my P10 i could set individual ringtones for email, messaging etc. but doesn't appear to be an option on my upgrade to P20 Pro. Is this the case or have i missed something?

156 5
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8 months ago
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pollypocks Civilian

Apple to Android - do I have to repurchase all my apps?
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Hello, I've just got a new Samsung after previously using Apple for many years. Do I need to repurchase all my apps in the Google Play store or can I somehow move them over from my Apple account? Thanks! 🙂

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8 months ago
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Jackiow Civilian

Fixing SMS settings on Moto G4plus
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I was uninstalling some apps to save battery drain and must have changed a setting as now my SMS messages wont send. I can receive but get error codes 38 and 96 when sending. Anybody any idea which Phone setting I might have changed ?

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8 months ago
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celliott Civilian

Moto G6
Question

I have an unlocked Motorola G6. fully updated but refuses to connect to ID network. Toggling airplane mode makes it try to connect, if briefly connects at 4g but then drops off.. Sim works fine. Any ideas?

53 3
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8 months ago
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watty05 Civilian

Please add LG G6 to Wifi Calling
Solved

Hello Guys, can you please add LG G6 to the wifi calling enabled phones? I joined ID thinking this would work for any phone, but I didn't realise this was a restricted feature. I only have a signal in my bedroom at home. 😞 just just of curiosity why doesnt this feature work will all phones? Thanks...

197 2
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8 months ago
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kelechi.chima

Android updates on Samsung S7 Edge
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Hi, I have a Samsung S7 Edge. It regularly receives app updates as usual but doesn't seem to receive Android security patches or Android updates. I've checked in Settings > About phone > Software info and it shows that the Android version is 7.0 and the Android security patch level is 1 October 2017...

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8 months ago
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Miap2807

Wi fi calling On S7 Edge
Solved

Why is it that my s7 edge will not support wi fi calling as it was not supplied by ID mobile, this is what C/services have told me, it's crazy as now I have moved location I will have to move to a new supplier!!

79 1
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8 months ago
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Adeel Ghias

Mobile Phone screen gone black suddenly
Solved

Hi I had purchased ID Pay Monthly plan on 22 October 2018 alongwith samsung S8 mobile, worth £18.99 per month. Today my mobile screen went suddenly black and i cant see anything on it. It seems to be on and when i tried to ring my number from my wife's mobile, it did ring but screen as i said is...

89 2
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8 months ago
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doctorshakamoto Civilian

Pre-ordered Sony Xperia XZ1 Compact
Solved

Hello, I placed a pre-order for the Sony Xperia XZ1 Compact and have the following concerns: Firstly when do you expect to receive stock for this handset, in black and secondly I have noticed that you have put the price up from £199 to £299, will my order be honoured once you receive stock or will...

79 1
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9 months ago
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collin_bda Rookie

Samsung Galaxy S7 Wifi Calling
Solved

I have a Samsung Galaxy S7 which does have the latest update and want to enable wifi or 4g calling. I can't find the option anywhere. it's not in the phone settings, connection settings or the phone app settings. Is this something I need to have ID enable on my phone individually or am I looking in...

344 1
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9 months ago
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gearbox162 Rookie

iD Mobile S8 'repetitively' sending EE S8 textx
Solved

How do I fix a repetitive text issue between an EE Galaxy S8 and iD Mobile S8. May not be able to send iD mobile as I left it behind somewhere and have no access to it until Monday afternoon

23 2
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9 months ago
Tigress50

Android keyboard
Solved

When on a call & I need to choose options in a menu ,for example, my actual keypad doesn't come up anymore! It just disappeared today! How do I get it back please??!!

42 1
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9 months ago
Mimizaeka

Mobile data not working
Question

I can't turn on my mobile data. I've tried everything what I found on internet about the case. I set manually the APN information. Nothing! I changed the SIM with the other phone everything was alright but not with that phone. Using only Wi-Fi. Please help me! How I can start the mobile data on ??...

111 1
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9 months ago
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jamie Civilian

WiFi Calling and VoLTE
Solved

Hi, I have an HTC U11 which supports VoLTE and WiFi Calling but is not on your officially supported list of handsets. I have switched the options on for both features but neither is currently working. Is there any more that I/you can do? eg, do you need to provision my IMEI number on your network?...

171 1
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9 months ago
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CraigS

HTC 8X (Model No PM23200)
Solved

Hi, Does anyone know if the HTC 8X (Model No PM23200) is compatible with the iD network please? From what I’ve read it seems to be phones that are 2G that aren’t compatible, this phone is 3G and 4G so thinking it should work. Any help much appreciated. Thanks

81 1
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10 months ago
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oberoth Civilian

Galaxy S7 Oreo upgrade
Question

My Galaxy S7 (with host network 3 firmware) had iD 4G calling and Wi-Fi calling on Nougat (Android 7) It recently updated to Oreo (Android 😎 and now it no longer does 4G calling, won't logon to the 4G 800Mhz net and Wi-Fi calling is gone. When I insert a 3 PAYG sim, the options all reappear. So...

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10 months ago
Anthonyy23

Need helo with mms and vpn
Question

Basicaly the problem is tha mybauntiebgige me her okd sony Ericsson lastnight do i took my ild sim out of my phone thats broje but ive spent all niggt trying to get the mmsbn data on and trying tobfind my number out to as itbsays unknownbin settings ive tried contacting cs but keeps says faiked ti t...

62 1
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10 months ago
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gearbox162 Rookie

Predicted monthly and upfront GOOGLE PIXEL 3 + Google Pixel 2 (XL) fate

Of course, this is just in case we have the Google Pixel 3 on this network. Here is what I think will be the costs for both monthly and upfront GOOGLE Pixel 3: Monthly will be £26.99 with a £124.99 upfront cost GOOGLE Pixel 3 XL: Monthly: £29.99-£31.99 with £200.99 upfront cost DISCLAIMER THIS MAY...

164 4
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10 months ago

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