App and My Account

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Accept cookies

How to register for 'My Account'

How to get the iD mobile app

831 Topics

Cant register for online account as I dont have the phone

Can't log in via the app

PAC invalid from O2

Help needed with Registering and paying bill

george

Creating an online account (On Laptop)

PAC not accepted

can't open my account through the login button after putting in my username and password?

Can't register or get my sim pin

Can I have 2 phones on the same account?

Changing my Account Name and Billing Details

iD mobile App (android) says: "Not available in your country"

Data Usage incorrectly showing in app

a bundle of £5.00 just now was bought by mistake. The account owner [who is my husband] Mr Roger Allen has died. How do i get my money back?

Puk code

Unable to login to iD acount

Calling all iD Mobile app users, we need your help!

age verify my number

Can't login to app or website on two different accounts

Id mobile app not working on Android

Unable to access ID mobile "my account"

Adult Content Filtering

Unable to login with App

Incorrect Data Allowance

Article Help us improve our app!

Cookie policy

Cookie settings

App and My Account

Article Help us improve our app!

Sign up

Or log in to the iD Community using your Facebook account

Log in / Register

Or log in to the iD Community using your Facebook account

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings