To idmobile.co.uk To ID mobile

Ask a question

Not sure where to ask your question? Ask it here!

  • 508 Topics
  • 1,543 Replies
daniiiiiv
Rank
daniiiiiv
started this topic

How you can make an answer better

Hi all! :) I'm terribly sorry for sounding like a nag, but i'd like to request that when anyone posts a question of issue that they provi...
  • 15
  • 6
iD Mobile
Rank
iD Mobile
started this topic

What to do before asking a question?

Have you got a burning question? Is there something you need to know about your iD Mobile plan, or mobile tech in general? Then you’re in...
  • 1
  • 0
iD Mobile
Rank
iD Mobile
started this topic

Welcome to the ‘Ask a question’ subforum

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so t...
  • 1
  • 19

508 Topics

H
HeenaCornwell

PUK number
Solved

I have accidentally locked my SIM card and its asking for a PUK number. How do I go about it?

151 1
Rank
1 year ago
S
Rank
Spikeyman Civilian

Just joined but cannot contact agents???
Solved

Just joined and have a problem but cannot contact agents, live chat constantly busy! Have I made a big mistake joining this company if its impossible to speak or chat with someone? Got 3 family members to join as well so they are not very happy either. Cannot use the app the sims have not arrived...

134 3
Rank
1 year ago
A
Rank
AdrianP Civilian

sim only pay monthly minimum term ?
Solved

hello, what is the minimum term for pay monthly plans ? what exacly 30 days rolling contract means ? can you change to pay as you go after 30 days or is it a minimum number of months or a minimum bundle value each month? cancelation procedure ?

325 3
Rank
1 year ago
K
Kulawka2

Premium text
Solved

Hello I have a question about premium text which I have turned on and today I tried to buy something via text and my payment was refused by a network provider I have had a message like this. Any one help?

247 1
Rank
1 year ago
N
nigelboor

Short message service centre number
Solved

I’ve managed to detach my phone from the smsc and need to confirm the “official” number to reinstate it.

1301 1
Rank
1 year ago
B
Rank
Black-kite-13 Civilian

Wrong number still showing in messages after port?
Solved

I have successfully ported in my old number to my ID mobile sim but recently it has stated to show my temporary ID mobile number when I send a text to anyone. Why is this?

4153 7
Rank
1 year ago
Archie03

Staying with ID mobile
Question

I have just bought a new phone (Motorola G6 Play), which takes a nano sim. This replaces a Motorola G3 which took a micro sim, ie I had to buy a new sim to stay with IDmobile. How to I transfer my existing number to my new phone sim?

60 1
Rank
1 year ago
E
Rank
Effdublya

Money taken by direct debit prematurely.
Solved

At the time that I transferred to iD Mobile I got my wife a SIM car and set up the direct debit for it. She has decided to stay with her current provider. She has not used the SIM card and has not registered and does not intend using it but already iD has taken £5 from our account. How do we canc...

130 4
E
Rank
1 year ago
Ann Smith

Pac code
Question

I am trying to trandtmy mobile number. Can you tell why I am getting message pac code or mobile number incorrect. They are correct. Your live chat is closed. Can you help please.

111 1
Rank
1 year ago
3
Rank
3rdRockStephen Civilian

Stephen
Solved

Can I share my phone data connection with my tablet (Archos 80)? - other than tethering (which would risk massive data used up - although maybe only if somebody else "steals" some of it by connecting using my broadcasted wifi signal - so safe if sure this is v. unlikely, i.e. if far away from stran...

98 1
Rank
1 year ago
Tgh123

Football

I love football, it is my favourite sport & when I am not working I love to watch it on tv

793 1
Rank
1 year ago
R
rhunleed

How do I chase up a complaint?
Solved

Hello, I have had an ongoing complaint with ID after they made a horrendous hash of my upgrade in February. After receiving a phone call a few weeks ago, and a promise that the lady would call me again in a few days, I sent a chaser email today. I had a response that the email address I used (queri...

119 1
Rank
1 year ago
L
Leanne Coatsworth

Can I block calls from withheld numbers
Solved

Can I block calls from withheld numbers? I’ve turned off voicemail so they can’t leave messages but now they just ring and ring constantly

160 1
Rank
1 year ago
D
Dawnbradshaw

Locked sim pin
Solved

Hi the phone my sim was in died and I have bought another phone put the sim in and now its saying its locked and I ned a sim network puk code. Any help please.

107 1
Rank
1 year ago
Rank
Stevevwatts Civilian

Network blocked
Solved

Took my Samsung phone into service centre a week ago to have a new charging port when it came back I was getting the message network locked after several trips back and forth samsung and carphone warehouse have found out today that when the phone was repaired samsung restored the phone to its origin...

89 3
Rank
1 year ago
wcooter

Block numbers from leaving voicemail
Solved

I’ve been getting spam calls from an 0800 number trying to sell me stuff, so I blocked the number on my phone, however they are still leaving me voicemail several times a day and I would like it to stop. Does anyone know if iD has the functionality to block the calls at a network level rather than a...

486 1
Rank
1 year ago
A
Amelia

Water damaged phone
Solved

my phone was dropped in a pool and subsequently won't turn on or work at all. Taken it to one repair shop who said they can't do anything. Can I just get another phone and use my ID sim in it? Does ID want the phone back at the end of my contract?? I'm still paying my monthly cost but don't know wet...

285 1
Rank
1 year ago
Rank
tommy710 Civilian

How do i CAP my contract
Solved

I recently got a fone with a £20 contract,the idea being that when id used my allowance i would have to wait until the month after to continue to use,ive just had a text stating ive used my data allowance and any further data usage will be charged at etc etc. My fones off until i figure this out,is...

79 1
Rank
1 year ago
Ethan boddy

Puk code
Solved

I need a Puk code be caused a block cause I got it wrong

1673 1
Rank
1 year ago
W
Webexpert6

Buy an additional SIM for family
Solved

Can I buys an additional SIM through my existing account for my famil.?

442 1
Rank
1 year ago
H
hhh

I'm having issues with the Website/Service
Solved

why is the website and the service so crap

93 1
Rank
1 year ago
F
Rank
faygord Civilian

I want to buy a SIM card for my daughter. How do I do this?
Solved

I need to buy a card for my daughter. I do not live at the same address as she does and so cannot comply with your delivery rules. ie the card I wish to use to pay fro the SIM does not have her address as the billing address. What do I need to do to get a SIM to her?

301 4
Rank
1 year ago
M
Rank
mike1s Civilian

block text from spam
Solved

I keep getting text's from spam/bitcoin. How do i block

176 4
Rank
1 year ago
Kellyh83

Call waiting
Solved

Can someone tell me on the sim only deals do you have call waiting? This is where if you are on a call the other call comes up & you have the option to accept or reject.

272 1
Rank
1 year ago
C
Rank
Chrisdee Civilian

Having a 3rd I'd contract for daughter?
Solved

Hi I currently have 2 I'd contracts but wanted a new phone and sim for my daughter is there a limit of 2 contracts only? Thankyou

298 3
Rank
1 year ago

Popular subjects