Hi all. I’m still caught up in this outage BUT my physical Sim  seems to be  completely missing from my phone, is this the same as everyone else? The phone is  a Pixel 6, and when I check the  main  Network and Internet Settings  no SIM at all is listed and the phone is asking me to  ‘Add a Network’.  The  ‘settings’ tab in the Call app itself are  blank on the’Make and Recieve calls’ tab. No icon for a network at all and a the home screen just says  ‘No Service’I’ve restarted the phone, turned Airplane mode on and off, etc etc. The physical sim is still in the phoneIs this just part of the outage or has my SIM/phone died  at the same time?  Anythoughts on what to do next? 

My bill is wrong 

When my monthly period rolls over, do I have to buy a roaming package or do I get another 30GB if I’m still in France

Being charged for old and new plans after upgrading phone.

I have asked many times for proof of purchase for my sons new phone so I can insure it but no one at id will help me I keep getting told different stories. Please help.

Yesterday mobile network wasn't working. I couldn't make important calls. How can I claim compensation?

I have been trying to switch my number from Lebara to iD Mobile. My switch was due to happen 26/06 and is taking a long time but now I can’t access the APP or find out my usage etc as it says my account in not active. I can’t call 7777 again it’s says my account is not active and I can’t receive any verification codes.I try to live chat it just cuts me off and I can no longer use my Lebara as it’s been disconnected. Please help.

My network is crap csnt get network at home or even at work definitely leave ID after my contract ends I've left my other network for same reason paying for something cant even use 

Phone service was down for most of yesterday, with the ability to make calls returning in the evening. I made a phone call before 9AM this morning no problem, then went to make another just after 9 and now my calls wont connect again. ID have been useless through out these outages with no info being sent to their customers. How am I supposed to run a business without the ability to make phone calls.

I’m trying to make a call to Corfu and keep receiving the message that I’ve reached my capped limit.My plan is unlimited texts and calls?The code for the number starts with +03 Is there any way I can sort this out as we go there next week and I need to make calls.Thanks so much

Why is the mast down again in postcode dn350pw how can there be problems over and over again! stupid!

What happens when the contract ends?Does the amount changes or remain the same?

The last couple of months I have had to buy an add on as my 1GB allowance wasn't enough. Last night I was advised I had used 80% of the 1GB so I upgraded my package to 8GB. Overnight my usage is showing 2.9GB used and I hadn't used phone. Why is my data going down so quickly when my phone usage is not showing anything excessive. 

Had an e-mail from id mobile to say switch over complete after a delay.But I can't make or receive calls and no data.Sim unrecognised.Help please

I can't redeem an offer sent to me via email. The offer was for Apple Music and Apple Arcade free for up to 3 months and when clicking the Redeem button it errors out saying “UID Missing or Incorrect”. Is there a way to fix this issue?

Why is my final bill over £100 when my contract ends this month 

I’m looking to buy a 108GB SIM for a Wi Fi router in my caravan. Are these SIMs nano or micro 

I'm going to Australia for a minimum of 5 months. My contract doesn't expire until May 2026. What can I do?

Can't get the offer

I signed up for 2 pixel phones in april , i received the trade in for the pixel 7s i traded in. So far i am missing the 200 promotional credit for both trade ins. Contacting support has resulted in radio silence. Is there anyone can help.   

I am a new ID subscriber, I received my SIM card two weeks ago, which is still not activated, although it says that I don't need to do anything, the SIM card is already activated. But unfortunately it is not.

When my phone is is "resting", it displays emergency calls only. Yet I can make calls. Why is that?

Hi new customer here. just got my new esim today and also have my pac code to transfer my number. when I enter the details into the form found in these guides I get an error message  see belowi have entered to info several times I didn’t enter the code when I placed my order.any ideas thanks  

Hi. I have taken my SIM out to activate a Spanish ESIM and my SIM’s mobile data doesn’t work now. What shall I do? 

Hello,after having an id sim only plan early last year on my own phone (until my phone went to phone heaven and I got a work mobile with personal use) and having great network coverage at home and in our surrounding area I didn’t hesitate when my wife’s contract was up last weekend in getting her a new handset contract with iD, unfortunately she’s not best impressed as she has no signal most of the time in our local area even though the coverage maps show excellent 4G indoors and out for the whole area. I had a look on the website and there appears to be an issue in our area and they aim to have things fixed asap. My question is, where can I find out a resolution date for the issue? Post code is ST7 2NQ.Thanks, Andy.