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Coverage & Network.

Got a question about network coverage, 3G, 4G, 5G or Wi-Fi calling? Ask it here!

  • 843 Topics
  • 4,285 Replies
843 Topics
C
Active Contributor
asked inCoverage & Network.
download speeds in Norwich
Saturday 18th I took three speed tests in Norwich and the download speed never went above 2.89 Mbps. Is this an acceptable speed?
5610
Kash
N
Community Member
posted inCoverage & Network.
network down?
Has anyone else suffered no network this evening?
322
N
E
New
 Contributor
posted inCoverage & Network.
sim for 5g modem
Is anyone using a sim in a 5g modem instead of a landline connection? If so, what is your experience?
585
E
Roberta Rdz
Active Contributor
posted inCoverage & Network.
network
My network again not working, wtf its happening from Thursday! U joking !!!!
402
C
S
Community Member
posted inCoverage & Network.
voicemail issues
Unable to connect to listen to voicemails. 123 dials and hangs up. The 07 version does the same. I see a call issues update on here that states RESOLVED. No it is not!!!! help please
211
Tyler
H
Active Contributor
asked inCoverage & Network.
network still not working
My phone has not been working since Thursday. It does not allow me to connect a card from any network. It is definitely unlocked. The SIM card inserted into another phone does not work. I am writing to you for the second time. This is not serious. I have a lot of stress because of this and problems with doing my job. I have been to the service, contacted Apple and EE, and no one sees a problem. It was noticed that ID Mobile indicated that the phone is lost or stolen. This is a lie. I am its owner, and I always have. Please remove the fault immediately. If not, please provide information regarding the termination of the contract due to your fault.
1384
H
H
Active Contributor
posted inCoverage & Network.
waldek
My network still not working. When will be ok? It is to long
656
Kash
K
New
 Contributor
posted inCoverage & Network.
I WOULD LIKE TO TERMINATE MY CONTRACT WITH ID MOBILE
I would be very grateful if you let me know how to terminate my contract with ID mobile as the service is not provided. The worst network provider ever. Keeps having problems all the time and now again 3g network down again. Nationwide this time. I'm absolutely fed up with this. I am looking for legal advice how to finish with this. ID MOBILE IS GOING DOWN. DEFINITELY!!!
20310
Tyler
N111lew
New
 Contributor
asked inCoverage & Network.
mobile use in Dominican Republic
Is data usage and calls etc inclusive when in Dominican Republic?
4315
Tyler
S
Active Contributor
asked inCoverage & Network.
no calls
My phone worked fully this afternoon but now it's not receiving or making calls again. Please sort it. I’ll be leaving this network if this sh** continues.
695
Tyler
M
New
 Contributor
posted inCoverage & Network.
still not able to make or recieve calls.
Two days now and still unable to make or receive calls, in spite of notices saying problem is resolved.. I've tried re-booting and turning airplane mode on and off with no sucess. The rest of the family are with Smarty which also runs on 3 network and they have had no trouble at all. The problem is there are no number to ring in order to speak to an actual person?
815
Tyler
S
Active Contributor
posted inCoverage & Network.
scamming money with no basic servicd
I stopping my payments to this ridiculous scamming company of yours.. just stupid how this network can simply dam sell and scam money oof people and network is so just frigging circus. Simple calls can’t be made or received. This is just emergency calls don’t go through either people are going be claiming insurance from you when they can’t call 999 just stop taking money off people
101
Kash
Toby Merigan
New
 Contributor
posted inCoverage & Network.
Stilll not able to call
Still not able to call out or receive calls in. Not what i was hoping to wake up to this morning.
855
Kash
C
Active Contributor
posted inCoverage & Network.
still no service 17:24
Despite the claim I still have no phone signal coventry Thurs 13:300 ish Friday 17:30. When will full service be resumed ? Thanks NC
18419
C
T
Community Member
posted inCoverage & Network.
No calls
So, can't make or recieve calls for 24 hours due to Three network issues. Is there any chance of phone bill being reduced ? Probably not!!!!!
521
Tyler
B
Community Member
asked inCoverage & Network.
Cant make or recieve calls
I was recently out of the country and since returning have been unable to make or receive calls. I have activated all setting on my phone, switching them on and off continuously to hopefully see some change- however unfortunately have not been able to solve in any way.
342
Tyler
Ruth Clark
Community Member
posted inCoverage & Network.
still no service
Over 24 hours now and still cannot make or receive calls
605
Tyler
F
Community Member
posted inCoverage & Network.
total blackout
Hi after 11 hours without a phone signal yesterday i now have a total blackout no phone signal, no data this has been for 3 hours so far….. i am aware other networks are still operating 📞 whats the isdue with our network
81
Tyler
Blicjo
New
 Contributor
posted inCoverage & Network.
cant make phone calls
It's January 23rd, for no reason I lost the ability to make calls, the text still comes through but the calls don't, strange because my wife, being on a different network, the same thing happened
2426
Tyler
S
Community Member
asked inCoverage & Network.
Data Roaming in Europe
I pay £7 per month for my plan which I thought included data roaming whilst on holiday in Europe but that wasn’t the case because I was unable to send or receive calls. Does this mean I’ll have to buy additional ability for me to use data roaming whilst in the Mediterranean next week ?
1631
Tyler
Pauline Potter
New
 Contributor
posted inCoverage & Network.
Leaving ID
Ok so after yesterday’s shenanigans with ID, and being unable to contact roadside assistance(alone female=vulnerable), and the fact that this is at least the second big outage in a year, I am leaving. I’ve just spent 2 hours on live chat. They offered me £10 compo😂. Have raised a complaint and asked for the termination £80 to be waived, which, given my circumstances yesterday, and my time they have wasted, I think is appropriate. I now have my pac, and will be using it today. Pay cheap, get cheap.
631
Tyler
A
New
 Contributor
posted inCoverage & Network.
Phone not receiving or making calls.
I have operated fine with ID network for 3 years. Suddenly today my phone won’t let me make calls, it just stays dead. Any suggestions?
401
Tyler
V
Active Contributor
asked inCoverage & Network.
is there any ID technician who can help with making and receiving calls.
My phone is dead when making calls out and also when receiving calls. It makes a ringing sound on the person's phone who calls me but absolutely none on mine. It is NOT on aeroplane or silent. Went through settings as recommended. No difference. Very worrying. Only works on whatsap (internet calls)
4197
V
F
New
 Contributor
asked inCoverage & Network.
I cannot make or recieve calls on samsung galaxy 22?
This has been going on for months in terms of a very erratic phoneline - but now only these error messages when i try and make a call: ‘Couldnt connect’ ‘Not registered on Network’ when people call it sounds as though phone is ringing, but from my end it isnt - and call goes to voicemail I’ve followed all the trouble shooting recommendations on your support page - but no change. Look forward to an update, thank you.
232
F
H
New
 Contributor
posted inCoverage & Network.
I cannot make outgoing calls. I am on 4g
I am unable to make outgoing calls since lunchtime today. I am on 4g. All other systems seem to be working ok. Any help would be appreciated. Many thanks.
2284
H
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