Coverage & Network.

I am in Tanzania for two months with a local SIM card and my mobile only takes one. UlI would like my calls in the UK to my number 07792 211839 to be automatically transferred to my Tanzania number. Is this possible?

Try and phone out with mobile signal and WiFi calling to the usual phone numbers I call and can't get past this message " Your service doesn't allow access to this number" then cuts me off

My service has completely dropped again. This is the second time since I renewed my sim only contract.

Hey all, Just wondering if anyone knows when iD will be getting IPv6? I’m considering switching to iD but I often have issues surrounding CGNAT, which I get around by using IPv6. I’ve got an iD SIM at the moment for testing which does not support IPv6 Many thanks!

I have a spend cap of £0 as I have unlimited calls and never make other types of calls. I am trying to call mobile numbers, all UK based, for a service worker. I keep getting the message that I’m unable to due to my spend cap. I’ve tried all different mobiles and I keep getting the message but have no issue calling numbers in my contacts. Why is this?

Hi Ive had this phone for last 6 months. In the last 2 months I've struggled to be able to call anyone. Everytime I try to call it just doesn't connect..the problem is both at home and out of the house. Ive missed doctors and hospital appointment referrals because it never connects and never get the calls. I use WiFi calling where possible but sometimes my WiFi doesn't reach and I miss it. Can someone help as I can't carry on unable to make calls or recieve any. Signal in my area is fine (e4 9sb)

I have 3 ID mobile Sims in 3 different devices and for the past week the speed on all 3 has dropped from 60/70 Mbps to 4/5 Mbps. There is clearly an issue with the network. How do I raise this with ID mobile?

I’ve been with iD mobile for a few months now and ever since switching over my internet works well and my phone calls work, signal is always great but my text messages won’t send. Everytime I try to send a message it just says ‘not delivered’. Why is this?

Fed up of not being able to speak to anyone. Keep losing people in mid conversation. Really not happy when I am trying to speak to medical professionals

When I check status it says a problem in my area since yesterday afternoon. I use my phone for work and the gym, which means I cannot go to the gym or use my phone for work. This is urgent. Also my phone is not getting to the WIFI, it states no connection, I assume is this a hand set issue?

I need to speak to a tech support person as my phone is not connecting to WiFi, mobile data or Bluetooth intermittently.

I order and switch to ID but i can't take or make any calls. My Data is working but i can't call anyone. Please get back to me asap

Put new sim card in iPhone and it doesn’t have any signal, works in Samsung, tried resetting network settings but still not working. Please help

Did an online upgrade yesterday from a sim only contract to a 24th mth contract obviously don’t have my new phone yet but I now have No service on my current sim only contract phone

Just bought a Motorola G54 phone and switched to Id mobile. Was having terrible issues with O2. I bought my partner a G54 too and she is still with O2. She gets 5g, and my phone is stuck on 4g. I'm told I should have good 5g coverage in my area. Any ideas anyone?

4G stopped working in my area a couple of weeks ago. How do I find out what the problem is? It's area OX33 1YQ Thank you

Since December 31st we have no network - we can't make or receive calls, the Internet doesn't work, we can't send or receive text messages. I contacted the ID on the chat, it was supposed to be reset and nothing. I pay 19 pounds for one bill monthly and for several days we have been excluded from communication with others… My partner bought a card from another network to have contact with others. It's really not right, because we pay bills monthly, commit for two years, and you won't even fix the network connection for a few days.

Since December 31st we have no network - we can't make or receive calls, the Internet doesn't work, we can't send or receive text messages. I contacted the ID on the chat, it was supposed to be reset and nothing. I pay 19 pounds for one bill monthly and for several days we have been excluded from communication with others… My partner bought a card from another network to have contact with others. It's really not right, because we pay bills monthly, commit for two years, and you won't even fix the network connection for a few days.

Had some weird activity today. My gf tried to call me and apparently a random woman answered the phone and asked to “meet up” (my phone was in my pocket). I have also had a random call and when I rang them back they were not aware they had called me (maybe a coincidence). My phone was stolen about a year ago, however, my network provider cancelled the sim and I set the phone to lost mode so I am sure it is not to do with this. I have recently joined ID Mobile. Any help would be appreciated.

I have operated fine with ID network for 3 years. Suddenly today my phone won’t let me make calls, it just stays dead. Any suggestions?

I live in a rural area which is only covered by 3G and despite what the coverage checker says, 4G is not available at my location. Currently, the coverage checker for my postcode says: 3G Coverage Yes – You currently have service Our 3G network has now been phased out across most of the UK. You can use our 3G network for calls, texts and data in this area at the moment, but it won’t be available in the future. This will affect your service if 4G and 5G aren’t available in your area. It gives no indication of when 3G will be switched and impplies that 4G will not be available. Do you think I need to look at changing networks, not that there is much alternative? Thanks in advance for any advice.

Hi IPhone 15 user. in Padstow Cornwall my phone has consistently show 2 bars of 4g however I don’t have any data connection. I can’t pay for parking via apps etc. The Three network map shows I should have data in the area PL28. Oddly at odd occasions my phone indicates 3 bars of 3G and data works fine. The lack of data connection is a bit of a deal breaker. What is going on?

Mobile data is generally quite poor everywhere and unusable in London in particular. My daughter who's also on ID doesn't have the same issues.... I have good signal, just no connectivity. Does my sim need resetting/reconnecting to the network?

hi I have been left voicemails which I cannot listen to, also I cannot make or receive calls somebody please help ?

Hi, I've recently moved to IDMobile from Giffgaff. However, now my signal coverage at home is very poor and callers constantly say I'm breaking up when talking. This is rather frustrating, is there a way to fix this? My postcode is LS18 4AW Thanks, Tom