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Android

All the latest news, tips and tricks for Android devices

  • 202 Topics
  • 646 Replies
iD Mobile
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iD Mobile
started this topic

How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
started this topic

How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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202 Topics

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wiseman Civilian

Texts being sent from the wrong number (Android Messaging)
Question

I have a new iD SIM but wanted to port my existing Vodaphone number across. I got a PAC from my Voda and filled in the form on iD to port the number. Today, my Voda SIM is deactivated and I received an SMS from iD to say “Good news! You’ve transfered your number to iD...” BUT alls calls and texts ar...

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8 hours ago
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Maverick Civilian

Wifi call issue on Samsung Galaxy S8
Solved

Hi, I bought an ID Mobile rolling contract for my Galaxy S8 purely because of the wifi call ability however it just won't work on my phone. I have been on countless live chats, I've spoken to ID on the phone DM'd ID on Twitter and I've been in to Carphone Warehouse too, but I'm just being pushed fro...

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3 days ago
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Boo 68

Smartwatch compatibility
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Will any android smart watches work with your ID contract phone 

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6 days ago
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SplittingDistant Civilian

Wi-Fi Calling - Motorola G6 Play - Wi-Fi Calling Setting Disappears.
Question

Hi, I’m looking to migrate from Plusnet to iDmobile and want to use Wi-Fi Calling as I’m in a poor signal area, and Plusnet won’t support Wi-Fi Calling. Although not on the iDmobile supported phones list I thought I had a good chance it would be OK as my Motorola G6 Play had a Wi-Fi Calling setting...

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11 days ago
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Manonphone Civilian

Motorola One not provisioned for VoLTE or WiFi Calling
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The device is listed as being supported on the website but without IMS registration the settings are hidden.Anyone with a Motorola One successfully provisioned for VoLTE or WiFi Calling?

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20 days ago
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tweal Civilian

wifi calling on unlocked Samsung Galaxy S10e
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Hi all,I recently purchased a Samsung Galaxy S10e from a third party. It is completely unlocked. If I transfer to an iD mobile sim only contract, will wifi calling from this device be possible? (Wondering as it was not purchased directly from iD). Are there any providers other than EE who do not ins...

51 2
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1 month ago
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Safehands Civilian

installing updates
Question

My wife has never installed any updates on her Nokia 1 Android and now suddenly can’t receive text messages from Australia.How can we rectify this?

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1 month ago
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lottie1040

Calls going silent after 15 minutes?
Question

Hi, my Mum’s Motorola G7 Play is on iD Mobile and tonight, on more than one occasion, the call went silent after 15 minutes. It doesn’t happen when I’m calling another number (I’m on Vodafone) and we’re both in good signal areas. It’s a bit of an annoying issue. Has anyone else experienced it?

41 1
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1 month ago
hamoxham

Mobile data suddenly not working - Samsung Galaxy S6
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I know there are similar questions on here but literally none of the answers have fixed the problem. I’ve had this ID account for years, and today randomly my data just stopped working this morning. I’m turning it on and there’s no 4G (or 2G or whatever) appearing in the corner of my phone like it u...

106 1
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1 month ago
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FirmShark

Galaxy Note 10+ 5G
Solved

Hello, Just placed my order for a Note 10+ from iD. Are they 5G ready for when it becomes available? Or does iD only provide 4G models?

70 1
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2 months ago
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Yarrick Civilian

Is Huawei mate 20 pro Dual or single SIM?
Question

https://www.idmobile.co.uk/shop/pay-monthly/huawei-mate-20-pro-128gb-green Is it Dual or Single SIM?

60 1
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2 months ago
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delta32

PUK number when no live agents..
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How do I get a PUK number, I've just locked myself out and there are no live chat agents... Why is this information not available in the account settings?

112 2
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2 months ago
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Blinkertoon Rookie

How to enable WiFi calling on LG V30
Solved

I'm a little lost on this issue, as this phone has information on the net about using WiFi calling but it's not in your list of compatible phones. Could you please confirm either way, and if not currently possible, advise how/who might make this happen? Many thanks.

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2 months ago
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mikeyd1973 Civilian

OnePlus 7 Pro wi-fi calling and 4G calling working fine

I'm using a OnePlus 7 Pro and can confirm that both wi-fi calling/VoWi-Fi and 4G calling/VoLTE work without issue. I have EE as my primary SIM for work and my iD SIM as personal - both SIMs quite happily co-exist on wi-fi calling at the same time.

101 1
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3 months ago
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Zainabbmiah

I want to unlock my Samsung S8
Question

How do I unlock the PUK code on my new Samsung S8?

48 1
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3 months ago
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SteMcC Civilian

is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem.
Question

Hi is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem. My existing ee number was ported over, my phone/sim worked great for 24hrs but now I can not make or receive texts or calls! i know this has been solved on iPho...

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3 months ago
dustybin154

phone freezing
Solved

I have a Sony Xperia 10 that I have on an I'd mobile contract that keeps freezing and becoming unresponsive to touching the screen how do I go about getting it exchanged?

67 2
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3 months ago
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dgtierney87

Pixel XL 2 Charging fault
Question

My pixel XL 2 turns off when a charger is put into its port, I have tried cleaning out the connectors, using a different charger and resetting the phone but this issues still persists. At times it will just turn itself off without a charger plugged in but this is fairly irregular, thankfully. Any...

59 1
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3 months ago
Sanorm

issue with battery and performance (Huawei PSmart)
Solved

I have an old model Huawei PSmart around 18-20 months old contract expires January 20. Lately the battery only lasts around half a day with normal usage, less with heavy. Even not being used and on standby it's lucky to make the day. The performance is also severely reduced and apps that previously...

62 1
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3 months ago
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Jbygrave Civilian

Wifi calling but no VoLTE in either Note 9 or S9.
Question

Hi. Joined iD this week on Paym plan. Wifi calling works fine but no VoLTE/4g calling. Tried with a few phones including Note 9 and S9 - both bought directly from Samsung UK, neither show VoLTE. Checked coverage and 4G calling enabled in my area. Phone is setup right, used VoLTE with EE before....

102 3
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3 months ago
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Shiruba98 Civilian

Nokia 1 Pie update
Solved

Hello there. So recently in July, Nokia started sending out the final Pie update for their phones, this one is for the Nokia 1 models. It's been about a month now and I am patiently waiting for it to come to the UK. Does iD and Carphone Warehouse even know about this update because I really need it...

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4 months ago
Nikiana

faulty charger
Solved

Hi, I recently bought a Google Pixel 3a on a monthly plan through ID. I LOVE the phones but unfortunately the charger has stopped working. Not sure whether it is the cable or the plug that is the problem . It's definitely not the phone as I can charge it using other people's chargers. Just wondering...

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4 months ago
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my_phone_no Civilian

Galaxy S7 - ACtivate WiFi Calling
Question

I'm looking to set up WiFi Calling with a Galaxy S7. The phone shows on the list of supported devices, however, it was originally on EE, where the service could be enabled under the dialler options. All the latest firmware updates - But the Wi-Fi calling option does not appear with an ID Mobile SIM...

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4 months ago
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JamesID Rookie

4G Calling (VoLTE) on Honor Play
Question

I am trying to move to iD Mobile as my phone - Honor Play - is supposed to work with 4G Calling (VoLTE) and Wi-Fi Calling. I can get Wi-Fi calling to work although it is disappointing that it only works if there is weak mobile signal rather than whenever suitable Wi-Fi is available. Is it possible...

262 15
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3 months ago
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Adam1986 Civilian

Xiaomi Mi9se will not connect to iD network

Bought my daughter her first phone and what a fantastic phone it is. Having used Xiaomi on o2 with no problems for the past two years I thought this would be the same with her new phone. Got her an iD contract to put in the phone but no matter what I do it doesn't work. I put the APN settings and ge...

119 3
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4 months ago

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