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Android

All the latest news, tips and tricks for Android devices

  • 211 Topics
  • 697 Replies
iD Mobile
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iD Mobile
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How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
started this topic

How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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211 Topics

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ReeceG Civilian

Wi-Fi Calling and 4G Calling not working
Solved

I bought a Samsung galaxy a3 2017 from eBay a couple of years ago. I've just moved to iD but I had no WIFI Calling or 4g calling option in my settings.  I then realised that my phone had German firmware. So I flashed it with the latest uk unlocked firmware (BTU). I now have these options in my setti...

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20 hours ago
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TrDave13 Civilian

Switching between wifi and mobile data network
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My internet data access works fine if I am connected to a wifi router, or if I am outside the range of wifi it uses the mobile data network.  However, if I am with the range of wifi but not logged on to it (for instance a wifi service I’m not registered with), it will not connect.  The only way I’ve...

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7 days ago
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Adam_uk Civilian

Has anyone got Wi-Fi calling working with the Samsung S7 ?
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I am trying to activate Wi-Fi calling on my S7. The phone was not purchased via the carrier, however I have taken the steps to flash the phone with the latest stock firmware and it is now using the unbranded CSC code BTU. I thought that would be enough to activate based on some of the comments I’ve...

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4 days ago
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chrisval Civilian

Id SIM not enebling wifi calling on Samsung A3 2017
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After researching the iD wifi calling phone compatibility test, I settled on a Samsung A3 2017.  When I try the iD Mobile SIM, I don’t get prompted for any setting updates, and WiFi Calling is not shown as an available option under phone settings.  As soon as I insert a BT SIM, immediately I have th...

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1 month ago
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Toms Civilian

voLTE on Pixel 4
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Hello, Can someone please advise how to activate / turn on voLTE on the pixel 4. Currently on my phone the option in not in the settings, yet ID have advised they do support. The phone is fully updated and I have followed the online support but the option to toggle this setting is just not there. Th...

139 5
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1 month ago
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Jim_Smith Civilian

About phone>Status>My phone number: Unknown
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Migrated old phone number from O2, everything seems to be working okay, but when I go into Settings>System>About phone>Status, it gives “My phone number” as Unknown.  Not a show stopper, but clearly something’s not right.  New phone is a Huawei Y6 (2019), and I’ve re-seated the SIM card and...

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1 month ago
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RossH Civilian

Wifi Calling Not Working
Solved

Wifi calling does not work. I don’t get any signal where I live so one of the reasons I signed up with ID is because they said I could get wifi calling. I have a new Samsung A40 which should be compatible. I have turned on wifi calling in settings and the software is up to date. When I asked about i...

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4 days ago
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Gary-360 Civilian

EMUI 10 Question
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Does anyone know when ID will be releasing the Huawei Emui10 upgrade? It seems other servers have released them, but no ID yet.

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1 month ago
SB1

wet phone no longer turning on
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My Sony experia handset recently got wet and now will not turn on at all. I've warmed it to try and dry it out but still nothing. Any ideas how to resolve? 

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1 month ago
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wiseman Civilian

Texts being sent from the wrong number (Android Messaging)
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I have a new iD SIM but wanted to port my existing Vodaphone number across. I got a PAC from my Voda and filled in the form on iD to port the number. Today, my Voda SIM is deactivated and I received an SMS from iD to say “Good news! You’ve transfered your number to iD...” BUT alls calls and texts ar...

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1 month ago
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Maverick Civilian

Wifi call issue on Samsung Galaxy S8
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Hi, I bought an ID Mobile rolling contract for my Galaxy S8 purely because of the wifi call ability however it just won't work on my phone. I have been on countless live chats, I've spoken to ID on the phone DM'd ID on Twitter and I've been in to Carphone Warehouse too, but I'm just being pushed fro...

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1 month ago
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Boo 68

Smartwatch compatibility
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Will any android smart watches work with your ID contract phone 

35 1
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1 month ago
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SplittingDistant Civilian

Wi-Fi Calling - Motorola G6 Play - Wi-Fi Calling Setting Disappears.
Question

Hi, I’m looking to migrate from Plusnet to iDmobile and want to use Wi-Fi Calling as I’m in a poor signal area, and Plusnet won’t support Wi-Fi Calling. Although not on the iDmobile supported phones list I thought I had a good chance it would be OK as my Motorola G6 Play had a Wi-Fi Calling setting...

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1 month ago
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Manonphone Civilian

Motorola One not provisioned for VoLTE or WiFi Calling
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The device is listed as being supported on the website but without IMS registration the settings are hidden.Anyone with a Motorola One successfully provisioned for VoLTE or WiFi Calling?

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2 months ago
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tweal Civilian

wifi calling on unlocked Samsung Galaxy S10e
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Hi all,I recently purchased a Samsung Galaxy S10e from a third party. It is completely unlocked. If I transfer to an iD mobile sim only contract, will wifi calling from this device be possible? (Wondering as it was not purchased directly from iD). Are there any providers other than EE who do not ins...

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2 months ago
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Safehands Civilian

installing updates
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My wife has never installed any updates on her Nokia 1 Android and now suddenly can’t receive text messages from Australia.How can we rectify this?

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2 months ago
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lottie1040 Civilian

Calls going silent after 15 minutes?
Question

Hi, my Mum’s Motorola G7 Play is on iD Mobile and tonight, on more than one occasion, the call went silent after 15 minutes. It doesn’t happen when I’m calling another number (I’m on Vodafone) and we’re both in good signal areas. It’s a bit of an annoying issue. Has anyone else experienced it?

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21 days ago
hamoxham

Mobile data suddenly not working - Samsung Galaxy S6
Question

I know there are similar questions on here but literally none of the answers have fixed the problem. I’ve had this ID account for years, and today randomly my data just stopped working this morning. I’m turning it on and there’s no 4G (or 2G or whatever) appearing in the corner of my phone like it u...

122 1
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3 months ago
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FirmShark

Galaxy Note 10+ 5G
Solved

Hello, Just placed my order for a Note 10+ from iD. Are they 5G ready for when it becomes available? Or does iD only provide 4G models?

82 1
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4 months ago
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Yarrick Civilian

Is Huawei mate 20 pro Dual or single SIM?
Question

https://www.idmobile.co.uk/shop/pay-monthly/huawei-mate-20-pro-128gb-green Is it Dual or Single SIM?

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4 months ago
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delta32

PUK number when no live agents..
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How do I get a PUK number, I've just locked myself out and there are no live chat agents... Why is this information not available in the account settings?

130 2
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4 months ago
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Blinkertoon Civilian

How to enable WiFi calling on LG V30
Solved

I'm a little lost on this issue, as this phone has information on the net about using WiFi calling but it's not in your list of compatible phones. Could you please confirm either way, and if not currently possible, advise how/who might make this happen? Many thanks.

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4 months ago
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mikeyd1973 Civilian

OnePlus 7 Pro wi-fi calling and 4G calling working fine

I'm using a OnePlus 7 Pro and can confirm that both wi-fi calling/VoWi-Fi and 4G calling/VoLTE work without issue. I have EE as my primary SIM for work and my iD SIM as personal - both SIMs quite happily co-exist on wi-fi calling at the same time.

122 1
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4 months ago
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Zainabbmiah

I want to unlock my Samsung S8
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How do I unlock the PUK code on my new Samsung S8?

56 1
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4 months ago
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SteMcC Civilian

is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem.
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Hi is there an android (Samsung Galaxy Ace 4) equivalent of the ‘changing imessage number’ solution for post ported number issue/problem. My existing ee number was ported over, my phone/sim worked great for 24hrs but now I can not make or receive texts or calls! i know this has been solved on iPho...

104 3
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5 months ago

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