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Android

All the latest news, tips and tricks for Android devices

  • 231 Topics
  • 751 Replies
iD Mobile
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iD Mobile
started this topic

How to download Android apps from Google Play

The Google Play Store has more than a million apps, games and digital content just waiting to be downloaded and installed on your Android de...
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iD Mobile
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iD Mobile
started this topic

How to switch from iOS to Android

Planning on switching your phone and operating system from iOS to Android? Here’s everything you need to know… Get the ‘Google Drive’...
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231 Topics

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Barr Civilian

ringtone
Solved

incoming calls are indicated and are received but no ringtone sounds. my settings are set to ringtone on any suggestions?

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21 hours ago
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philc Civilian

lost network conncetion
Question

 This morning my Pixel 3a will no longer connect to the ID network. WhatsApp and the internet seem OK, but trying to make a call gets me a ‘network not available’ popup, and texts get stuck with a ‘waiting for connection’ message.  Restarting the handset makes no difference.

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2 hours ago
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Shiruba98 Civilian

Samsung Galaxy A40 in Coral are out of stock
Question

So the Samsung Galaxy A40 in the Coral and White colours are both out of stock and I’m intending to upgrade to one of these in Coral. It’s just the blue and black colours that are still in stock. Are the coral coloured ones gonna be back in stock?

8 1
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1 day ago
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asma1

Need a Puk code
Question

Hi, I have locked my sim and need a PUK code, can someone help me please.   Thanks, Asma 

11 1
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2 days ago
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emg14 Civilian

No sound outsdie of default android apps.
Question

I have been able to hear all media fine until earlier today when I first turned my phone on today. All of a sudden I couldn't play music out loud, although if I plug in earphones I can  hear the music. The same stands on youtube. I later couldn't hear my friend on skype although they could hear me....

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21 hours ago
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Schappell

Lthe ringer is not working on the phone its also ringing out and not connecting or receiving calls
Question

My mobile is ringing out but not connecting and its not connecting to calls from other people, Internet is working OK, does anyone else have this problem, I really need my phone to work as Im a carer

6 1
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1 day ago
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Ara77 Civilian

what happens now?
Question

I’ve returned my handset posted it via recorded delivery and tract it down from Royal Mail it said it’s been received,I’ve posted it back as I’m having problem with the handset and talked to one of the ID staff they’re happy to send me a new but same model handset.But now that I can’t talk to any st...

31 4
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2 days ago
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Dancingqueen Civilian

how to open sim drawer with no tool
Solved

Recently recvd new SIM card for Samsung Galaxy A3. Contract switches over to rolling contract on Friday 27th March 2020. I did not get the correct tool to open the SIM drawer at the time I purchased my phone. What can I use to open the SIM drawer - I have tried a needle, a pin and a paperclip - none...

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4 days ago
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papasmurf Civilian

SMS messages disappeared on changing phones
Question

Transferred SIM from old Motorola to new Xiaomi phone. SMS history has disappeared. iD Mobile app has moved over OK but associated Messaging one hasn’t. SMS are being handled by Android Messages app pre-installed in new phone. Is there a way to resurrect the original Messaging app data?

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6 days ago
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BeeChoosy86

NO SERVICE.. PHONE NOT ALLOWED FOR VOICE NOTIFICATION
Question

MY PHONE IS SAYING NO SERVICE, AND IT HAS A NOTIFICATION THAT SAYS “PHONE NOT ALLOWED FOR VOICE” I KNOW I HAVE SERVICE AND I CANT FIX THIS ANY HELP WOULD BE GREAT, SAM SUNG GALAXY  

5 1
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7 days ago
gawilson1

Changing from Micro Sim to Nano Sim
Solved

If I purchase a Sim Free phone can I swap my Micro Sim for a Nano Sim ?

30 2
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8 days ago
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Ade moonie

mobile issue
Question

Hi I am an ID customer with a SIM only contract. I have purchased a second hand mobile and been informed it was previously on ID network and unlock.  After setting the phone up I have found the phone comes back not registered on a network with every SIM I install and have done an imei check and disc...

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19 days ago
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iD Mobile iD Mobile Employee

Which Android is right for you?

Which Android is right for you?

 If you’re looking to upgrade to a new phone, you’re in the right place. Amazing new handsets are being launched all the time – but it can be hard to know which one is right for you. So, to help you choose the right one, here’s our roundup of the very best. Samsung Galaxy S20 Who’s it for? Stunnin...

54 0
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25 days ago
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iD Mobile iD Mobile Employee

How to move apps and data from your old phone to your new one (Android edition)

How to move apps and data from your old phone to your new one (Android edition)

So, you’ve got a new Android phone. Good choice. But before you unbox it and message all of your mates to share the good news, here's how to transfer all your files and apps across from your old phone… First thing’s first, you need to back up your data. Whether your current phone’s an Android or an...

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25 days ago
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iD Mobile iD Mobile Employee

2018 vs 2020: What's changed in the last two years? (Android edition)

2018 vs 2020: What's changed in the last two years? (Android edition)

Looking for a new Android phone but not sure whether to go for the latest handset or an older model? Here, we’ll show you the key differences so you can make the right choice. Android phones are getting more powerful than ever before. Gone are the days of waiting till you’re within reach of a laptop...

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26 days ago
Tommo

oppo a9 text sounds

How do I set individual or different text tones to each of my contacts on my OPPO A9 2020

15 1
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27 days ago
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larndog

unable to send or recieve texts
Solved

Not a big texter so I only realized this today, but I suspect it’s been going on for at least a month. I’m using a Huawei P20 pro and have been for over a year with no problem until now. I’ve also tried the sim in an old motorola but am still getting the same issue. Messages appear to send as normal...

29 1
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1 month ago
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Gregor Mentor

WiFi Calling - enabled but does not work.
Question

Hey guys   Usually I feel comfortable with getting most of iD Mobile features working by myself but since I got my Note 10 and my partner got S10 I really struggle to get WiFi Calling to work.  Both of the phones are factory unlocked and purchased directly from Samsung.   * I have erased and setup m...

106 5
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18 days ago
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s2robert Civilian

No service after Android 10 upgrade
Solved

Since my phone (Motorola one action) updated to Android 10 yesterday, it has been showing “emergency calls only” and the no service icon.  No texts or normal calls are possible. Motorola forums seem to indicate this is a specific problem with ID Mobile SIMs. Posting here so ID Mobile users are aware...

108 5
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1 month ago
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Liljon0985

WiFi Calling Enabled on Sony Xperia XZ Premium..?
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I have just moved over to ID from EE today and ported my number too. I used to have WiFi calling when I was with EE, but since coming over to ID it isn't working 😩 The XZ Premium is not on the list that will work, but my question is, will it ever be added? Is there a way I can have it added, or can...

44 1
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1 month ago
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ReeceG Civilian

Wi-Fi Calling and 4G Calling not working
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I bought a Samsung galaxy a3 2017 from eBay a couple of years ago. I've just moved to iD but I had no WIFI Calling or 4g calling option in my settings.  I then realised that my phone had German firmware. So I flashed it with the latest uk unlocked firmware (BTU). I now have these options in my setti...

98 6
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2 months ago
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TrDave13 Civilian

Switching between wifi and mobile data network
Solved

My internet data access works fine if I am connected to a wifi router, or if I am outside the range of wifi it uses the mobile data network.  However, if I am with the range of wifi but not logged on to it (for instance a wifi service I’m not registered with), it will not connect.  The only way I’ve...

73 3
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2 months ago
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Adam_uk Civilian

Has anyone got Wi-Fi calling working with the Samsung S7 ?
Solved

I am trying to activate Wi-Fi calling on my S7. The phone was not purchased via the carrier, however I have taken the steps to flash the phone with the latest stock firmware and it is now using the unbranded CSC code BTU. I thought that would be enough to activate based on some of the comments I’ve...

126 8
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1 month ago
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chrisval Civilian

Id SIM not enebling wifi calling on Samsung A3 2017
Question

After researching the iD wifi calling phone compatibility test, I settled on a Samsung A3 2017.  When I try the iD Mobile SIM, I don’t get prompted for any setting updates, and WiFi Calling is not shown as an available option under phone settings.  As soon as I insert a BT SIM, immediately I have th...

68 2
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3 months ago
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Toms Civilian

voLTE on Pixel 4
Question

Hello, Can someone please advise how to activate / turn on voLTE on the pixel 4. Currently on my phone the option in not in the settings, yet ID have advised they do support. The phone is fully updated and I have followed the online support but the option to toggle this setting is just not there. Th...

210 5
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3 months ago

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