Create topic
Log in / Register

Coverage

Everything you need to know about your iD Mobile coverage. Check your signal strength and see if your home postcode is covered.

330 Topics
1,231 Replies

When you subscribe we will email you when there is a new topic in this category

Nikhil P

started this topic

Wi-Fi Calling & 4G Calling

What is Wi-Fi Calling (VoWIFI)? Wi-Fi Calling is a great iD feature on selected handsets. It lets you use the power of Wi-Fi to make better...

iD Mobile

started this topic

How to check coverage

How to check your coverage We’ve got a handy online coverage checker that lets you find out the signal strength in your area. You can sea...

330 Topics

Recently active

Most replies Most views Newest first

Nindagley Civilian

system down

Solved

Are ID refunding any money from last weeks network crash ?I've heard Three are offering up to £10.

0 87 1

2 months ago

PattiPJ Civilian

Coverage Issues - no service

Question

Mine has been in emergency only for days as well!

0 36 1

2 months ago

59h6yg Civilian

No service since activation

Solved

Now my a/c has been activated why is my phone still in emergency mode only???????????????

1 473 9

2 months ago

tionrec Civilian

Sim card not provisioned now just no mobile data

Question

My SGS10E said sim card not provisioned so I restarted and now all settings suggest the SIM is ok so that was weird - but I have had no mobile data for the last 90 minutes. I have been with I.d for a week now and ported number and all fine apart from today. I have travelled 1.5 miles around the city...

0 91 2

3 months ago

Emz28

service failure

Question

I have no data haven't since I've been up this morning anyone else having the same problem and know how long it will be? I need it for work

0 363 6

3 months ago

Darrellswarb99 Civilian

network

Question

Because of the network work issues. As a care worker I’ve lost out on clients today due to not being able to access my emails to see any rota changes since this morning. No clients no money no money means not paying my bill simple really.

0 102 5

3 months ago

aimzbanana Civilian

ID mobile 4g not working

Solved

So this morning when I left the house my 4g data just didnt seem to work. Without this of course I cannot use the internet. What can i do? I really need internet when I am out and about and I cant rely on wifi to be available wherever I go. I have checked my allowance and I have plenty availableI ha...

0 71 1

3 months ago

Westiekev Civilian

No 3 network

Question

As ID use 3 network which is down with no explanation or resolution time will we be credited for the contracts we are paying when we have no service having to use WiFi can't do that from work

0 417 1

3 months ago

Samkil

Nework connection

Question

No nework won't allow me to call out even with WiFi how long will it be down

1 117 2

3 months ago

Lynseylee75

Is the mobile network having issues today?

Solved

I have mobile data on but keep getting a message that my phone cannot connect to the mobile network so should turn on my mobile data or connect to wifi.

0 273 2

3 months ago

Billhamc

Trouble Activating SIM

Question

I have recently got got a new SIM card and activated it on the ID website however, I have had no conformation message and I cannot use any services. I activated it about three days ago.

0 71 3

3 months ago

BlondieKay Civilian

signal issue - signal dropping

Question

GI'm having issues with my signal dropping out all the time. Even when I'm connected to Wi-Fi and it's says Wi-Fi calling it's still cutting off. It's really annoying. My area is WF10, west Yorkshire

0 100 5

3 months ago

Lea51 Civilian

No signal or Wifi Calling - Samsung S8 Plus

Question

I moved over to ID last week , porting my number from EE. My phone is unlocked but I cannot get any signal where I live and my Wifi calling no longer works since changing from EE.

2 185 12

3 months ago

Kparry65 Civilian

How to get rid of constant no service notifications

Question

I have a samsung S8 and cannot get rid of the constant notifications alerting me of there being no service available whilst I am sat at home. I am well aware there is no service and currently cant get wifi calling but dont need to be reminded every couple of minutes! When I do a long press on the n...

0 95 9

3 months ago

VirginieA Civilian

SMS error code 10

Solved

Hi there, My phone is a Motorola g5. I've used iD for the past 6 months but since yesterday, I can no longer send texts. If I try sending a SMS I receive a pop-up message for a few seconds saying :"it's not possible to send SMS with iD. Error code 10" (my phone is in French so the words might no...

0 159 8

3 months ago

fulker Civilian

lack of a signal at my house, although the phone works elsewhere.

Solved

My DORO 8030 can't get a signal where I live, although it works OK elsewhere. Is there any chance of any improvement or should I try a different network? Vodophone works OK.

0 100 4

3 months ago

VQPJ Civilian

awful signal, barely even 3g

Solved

New to IDMobile. Have never had signal problems with EE, Vodafone or Virgin Mobile so assumed that as IDMobile used their masts and living in London (not outer mongolia) that signal would be no issue. This has been for 2 weeks since contract started. Is this usual and is there a number to call to se...

0 230 4

3 months ago

EllieFreeman Civilian

My phone says 'not registered on network' and I can't make calls. Can anyone help?

Question

I have been using my phone without any problems until yesterday afternoon when I was unable to make calls and my phone said 'not registered on network'. It seemed to sort itself out in the evening but today it's doing the same. I can't even phone ID. As the online chat option is busy, can anyone h...

0 152 6

3 months ago

John Rusell Civilian

Wifi calling on iPhone

Question

I live in a house with thick stone walls where I can neither receive nor send mobile calls when I'm inside. Sometimes, when I'm inside, my iPhone switches automatically—without my doing anything—to 'wifi calls'. This can go on for up to a week, switching automatically between mobile calls and wifi...

0 98 6

3 months ago

Iannn Rookie

Signal drop recently?

Solved

Anyone else noticed a signal drop in the TS18 area? My signal has always been weak compared to my friends on different networks but i've always got by, but over the last week its dropped to the point that i have trouble getting a signal at home or work. I've tried the signal checker and it says 'ver...

0 205 3

3 months ago

Lorna saun

delayed texts - Not receiving texts until some time

Solved

Hi people are sending me texts but I’m not receiving until up to 6 hours later. This is happening in different places not Just at home. I have a Huawei phone

0 54 1

4 months ago

sazzapoo

Signal down in my area due to mast fire

Question

I've had absolutely zero mobile phone signal since there was a mast fire in my local area on Friday. It sounds like it should be fixed by the end of the week. Does anyone know if I would be entitled to any compensation for loss of service?

0 113 1

4 months ago

Eldarvox Civilian

No Signal in a very good service area - Unable to use network

Question

I joined ID Mobile in April, and despite checking on line the network coverage map assuring me I had a good signal I found that I was unable to use my phone for voice or data in the house and really outside. I knew I would be moving house so waited till the move in July after checking the coverage m...

1 145 1

4 months ago

majd

Poor signal since joining - 12+ Months

Question

Hi, I was a Vodafone customer before coming to ID and one of the main reasons for coming to ID was because it seemed like a good network, the coverage checkers showed great signal in all the areas I needed it and the contract was a good price. The plan was for a Pixel 2 XL phone 6GB data, unlimite...

0 198 5

4 months ago

Tash Civilian

unable to send text messages

Its been over a week I am unable to send any text messages. I was told by your support team that I need to switch to 4g as the network in my area " apparently "is "down" or "under repair" God knows. My phone is an Android phone the model is a One plus 3T. Please give some solution to this as I am...

0 220 18

4 months ago

Page 3 / 14

Popular subjects

Roaming
Coverage
SIM
Data
4G

Sign up

Already have an account? Login

Or log in to the iD Community using your Facebook account

Your username (Not your email or phone number) *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Log in / Register

No account yet? It's really easy to register here

Or log in to the iD Community using your Facebook account

Your username (Not your email or phone number)

Password

Remember me

Forgotten your password?

Enter your username or email address. We'll send you an email with instructions to reset your password.

Username or email

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Accept cookies Cookie settings

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Accept cookies